
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Fix picture & sound issues, set up parental controls & more.
Closed
I have been an AT&T customer for over 35 years. That will be ending, if NEWSMAX is not reinstated. I was not happy when OAN was dropped, but decided to stay with your services. Dropping NEWSMAX is the breaking point for me. I realize you are a private business, so you are free to do as you pleas
Questions
19
1
0
Anyone else have this problem? My NBA League Pass listings show "Off Air" tonight and last night. I know there are games both nights; even last night I was able to setup a Manual recording by channel, date, and time. I just want the listings updated accurately. I go to Help->Troubleshoo
Questions
22
3
0
Closed
What's the latest on Mission Broadcasting? It's been over 3 months. A mere $10 credit isn't enough. You are still charging customers the full price and less channels. You a raised the price and you are taking away channels. WHT? Customers are switching, your losing revenue. It's not fair, it's not
Questions
24
1
0
Closed
I am trying to login to my DIRECTV app on my TV and it gives me error code 600, server or network issues, but my Uverse is working great.
Questions
18
1
0
Accepted Solution
Official Solution
Closed
I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
Questions
6.9K
96
After receiving the latest update to the ATT U-verse app on my iPad I am not able to stay signed in. Each time I want to view the guide I have to sign in and even though I check the box that says “KEEP ME SIGNED IN” It doesn’t work ,is there anything I can do to help? Is anybody working on this prob
Questions
156
2
0
I don’t remember my security questions to use my u-verse on my cellphone
Questions
19
1
0
which is connected to an AT&T U-Verse box. Is this possible? I would like to watch these on the big screen TV. I have movies stored on my PC. Any help would be greatly appreciated.
Questions
28
1
0
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you’re streaming from your TV, playing games, or reading a good book, learn how to get connected.
There is a noisy AT&T underground cable/fiber box near my apartment which a constant high whistling sound 24/7. I presume it's the fan. What is the solution for this? I hear it 24/7 on my balcony, even IN my apartment. It is very irritating.
Questions
• Digital Life
1
0
0
I have been chasing a reboot problem for the past 3 months. The router reboots after 25 hours and +/- 15 min. This is almost like clock work. I have tried a number of solutions. The most recent was to setup a router behind the ATT modem to validate that I didn't have an excess of equipment hi
Questions
• Internet
1
0
0
I am on auto-pay and my payment is usually taken on the 9th of the month. In December it was instead taken on the 20th, then in January went back to the 9th. Did anything like this happen to anyone else and if so do you know why that occurred? I have not changed anything on my account i
Questions
• Wireless
1
0
0
no access to my sbcglobal email for 3 months. No support from ATT
Questions
• Wireless
3
0
0
Trying to set it up. When I click on it a purple screen comes up that says HTTPS ERROR CODE 500. ATT Technical rep says it’s temporary and I just have to keep trying. It’s been going on for days. Any so,ution??
Questions
• Home Phone
8
0
0
Trying to log in to my Bellsouth email address but I keep getting this error message: "We’ve noticed activity that suggests your password may be compromised. To keep your info safe, select Forgot password to set a strong, new password. CARE CODE: 203.2 [FL001]" But when I select forgot pa
Questions
9
0
0
Accepted Solution
Official Solution
Closed
I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
Questions
6.9K
96
Accepted Solution
Official Solution
My son has passed away and I am trying to cancel his service. I spent an hour and a half on hold yesterday and another 20 minutes this morning before I had to answer another call. Is there a number for this?
Questions
• Internet
1.3K
4
0
Accepted Solution
Official Solution
We do not have a dialtone at this time. Just started this problem again today. We had the same problem 2 weeks ago & service man came out & fixed whatever was wrong.
Questions
• Home Phone
1.2K
12
0
Accepted Solution
Official Solution
I tried to submit online cancel request but I couldn't submit because of this message " We didn't find services available for your request". Can you let me know how to issue by online cancel way?
Questions
• Internet
740
1
0
Accepted Solution
Official Solution
See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
Questions
• Internet
518
1
0
We understand how frantic the new year can be. Let us help you set up your new gifts and get you ready for a great 2023!
Learn how to troubleshoot CARE CODE error messages, fix login issues and a more secure way to access your AT&T mail service.
We have all you need to ensure your service is not interrupted.
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
We can help you manage your account, transfer billing responsibility, understand your bill, and more.
Learn how you can get the new iPhone 14, iPhone 14 Plus, iPhone 14 Pro & iPhone 14 Pro Max from AT&T!
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.