
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you’re streaming from your TV, playing games, or reading a good book, learn how to get connected.
Hey does anyone know how much longer we will be without our Fox network? My bill just increased again and yet I'm not getting all of the channels that I once was since we still don't get Fox.
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U-verse TV Account
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New Insignia TV and there is trouble connecting my Uverse Box to it. Using HDMI cable and ports and it is trying to connect - there are glimpses of what is playing on the box but then only static. I have rebooted the box and the whole Gateway System. On the input I can see the 3 dots wh
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U-verse TV Equipment
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My Moto G Power is running Android 11. The Uverse App displays the guide, plays shows, and handles recordings. The Remote Control feature cannot connect to the set top box. When I tap the Remote Control icon and then tap Connect I see a message, "Receiver Discovery Failed." I have reboo
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U-verse TV Equipment
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Set up enabled apps for U-verse TV I've done the setup per the above instructions and I've set the "Connection Mode" to default so any device can connect. I've also restarted the AT&T gateway and Uverse DVR, but I still get the error(Receiver Discovery Failed). How can I debug this connec
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U-verse TV Equipment
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I’ve had ATT for 15 years because it’s the only service for my area and every night at 11pm the signal is lost. I called many times for help and they just walk me through the steps I already tried. I’ve called so may times and get told that my TV must be on a timer, or the walls of my house are mess
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Watching U-verse TV
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How do I request a channel be added to the uverse channel lineup?
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Watching U-verse TV
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About every 5 to 10 minutes our tvs (at different times) freeze. They then go to an error page, then they go back to the show or recording. We can also fix it by changing the channel but lose so much tv time! We are so frustrated! This has been going on for months and is getting worse &
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Watching U-verse TV
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Closed
We have AT&T Fiber, 1000 Mbps service. House is a new build, finished in 2019. Fiber is underground to the home. We have two AT&T set-top boxes - one DVR and one non-DVR. In the past few months the TV service has begun freezing. Mainly on the TV with the DVR box but both boxe
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Watching U-verse TV
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The program guide for PBS (KVIE Sacramento) is incorrect and does not align with the actual programs. I contacted PBS and they said they can only show what ATT gives them, and ATT has not provided the correct information for a lot of programming. How can this get fixed?
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Watching U-verse TV
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Accepted Solution
Official Solution
We have Uverse TV, Fiber internet, and 5 cell phones with ATT. Will cancelling Uverse TV affect the other unlimited services or limit data on the current plan? Uverse TV is almost $200 monthly and it has become cost prohibitive. Thank you.
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U-verse TV Account
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