Skip to main content
AT&T Community Forums
Announcements
Protect your device against loss, theft, damage and get expert technical support. Open Enrollment Ends 3/31/21.
U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.1K

Accepted Solution

Official Solution

Closed

Signed a 1-year contract and then AT&T raised price

I was going to cancel my service in December last year, but when I called to cancel, AT&T offered U200 for a certain rate for 12 months in exchange fo

 posted 

7 years ago

 • 

Last response by 

baseballisback 

2 hours ago

Questions

67.5K

84

Accepted Solution

Official Solution

Closed

Why isn't HD included in U-Family Package price?

Please confirm why the U-Family TV Package shows that HD is included in the plan comparison section but once I switched to the plan, I have to pay for

 posted 

2 years ago

 • 

Last response by 

my thoughts 

2 years ago

Questions

715

1

0

0

Accepted Solution

Official Solution

Closed

Can we pay AT&T instead of this debt collector?

My mom received a letter from some company called Credence Resource Management LLC, in the letter it dates that she has an outstanding debt with AT&am

 posted 

2 years ago

 • 

Last response by 

ATTHelp 

2 years ago

Questions

915

1

0

0

Accepted Solution

Official Solution

Closed

Why has my bill gone up?

Hi! I understand my bill has gone up $50. Can you please assist? I tried reaching out to my representative several times as my 1 year was approaching

 posted 

2 years ago

 • 

Last response by 

_xyzzy_ 

2 years ago

Questions

645

5

0

0

Accepted Solution

Official Solution

Closed

Billing inquiry for rate increase

AT&T always agreed with us and a few month later, charge more. I can't find an email address of AT&T.  If you know how, please email me

 posted 

2 years ago

 • 

Last response by 

kimlecpa 

2 years ago

Questions

365

2

0

0

Accepted Solution

Official Solution

Closed

How do I find out where my rewards card is?

I had an issue with my service a couple of days ago. The issue was resolved. While reviewing my account, I was informed that a $100 gift card should h

 posted 

2 years ago

 • 

Last response by 

dburress1 

2 years ago

Questions

872

2

0

0

Review Your ATT Order: U-Verse TV Plan Changed

Hi, I've seen a few others report this, and that it was a transaction to test if the account was active? I believe this is different. I received the e

Questions

6

0

0

Closed

How horrible the customer service is

Does anyone else feel like this company has a horrible customer service department? I feel like my questions never get answered they always want to go

 posted 

3 years ago

 • 

Last response by 

danamal 

a day ago

Questions

7.1K

66

How do I escalate an issue regarding ATT Rewards Cards?

I am highly disappointed with ATT's customer service and handling of rewards cards and would like to know who to escalate the issue to someone than su

 posted 

a year ago

 • 

Last response by 

MichelleD2463 

2 days ago

Questions

638

6

Accepted Solution

Official Solution

Closed

When will my suspended service be restored after I make a payment?

I paid the minimum amount on my account how can i get my services back on

 posted 

2 years ago

 • 

Last response by 

ATTHelp 

2 years ago

Questions

198

1

0

0

Get started...

Ask a new question

Pinned posts