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U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

6.7K

Billing issue

Need to talk to someone about a adjustment on my bill for non working universe

Loyalty / Rentention

How do I chat with someone from the Loyalty / Rentention Department? I spoke with someone last April (2019) and was told to reach back out this April

 posted 

a day ago

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Last response by 

9 hours ago

rude customer service

I called AT&T to see how I can change my bundle package from U200 to something more reasonable with lower monthly payments. I was talked to like a chi

mistaken return email

I recently moved and transferred my service. I received an email with instructions on how to return my equipment. Obviously, I don't need to return my

 posted 

4 days ago

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Last response by 

a day ago

No service for cable and internet

I have been without cable and internet service since yesterday, 3/31/2020 at 9:30 am and not AT&T says I won’t have service again until 4/2/2020 at 1:

 posted 

2 days ago

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Last response by 

a day ago

My Bill

I was out of the country from February 29th until March 20th. Was due to be back on the 16th of March but due to Covid-19 we could not leave until

 posted 

3 days ago

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Last response by 

a day ago

Retiree cancellation of AT&T U-VERSE, since I just got AT&T TV.

I am Retiree that just got AT&T TV, and now need to cancel AT&T U-Verse. I have been trying to cancel since March 13, 2020. I have called everywhere

 posted 

10 days ago

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Last response by 

2 days ago

Account Suspension Stopped - Charged for Service

I had to suspend my service over 6 months ago due to a house fire. 5 days after the fire I called to suspend the service. Apparently the agent told

 posted 

2 days ago

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Last response by 

2 days ago

Movie channels

When I signed contract I was offered HBO as part of my package for free and all was going great. Well I get a call for 3 months of the movie packages

 posted 

2 days ago

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Last response by 

2 days ago

How can I lower my att bundle bill

I’ve been with you guys for years now, I keep promotions and I haven switch. My price seems to go up and up and I would like to know hat Incan do? I h

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