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U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.4K

(7258)
uverse billing error terror

Several years ago I ordered a package uverse with homephone/tv/internet etc.  The service man began the install. When he started to leave, we realized one service was not installed. We were confused. There was an error on the order.  This was on a Friday afternoon. He had to come back on a Mon

Questions

18

1

0

Uverse TV does not allow streaming or playback on Bally Sports App

When watching live tv or playback Bally sports app on iPhone or iPad the app states I'm "not entitled to this content". Bally says it's ATT who grants the access and Uverse states it's a third-party app problem. I have U200 and I was able to watch my regional sports team last season but not this sea

Questions

1.1K

29

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Cannot sign into Uverse app for last two months.

I am getting the Care code:205.4 I have changed my password multiple times. The error message says the id I am using is not set up for this service.  I have verified my id several times by saying I have forgotten my id.  I am using the id that has been texted to me several times.  Th

Questions

24

3

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Accepted Solution

Official Solution

U-200 vs U-300

What is the price difference between U-200 and U-300?

Questions

47

2

0

Refund to my bank for payment that. Was put wrong acct

Made online payment of $115.87 on Jan15,2022 posted to wrong acct. Asked for money to be reversed back to my bank on Jan 17,2022. As if Feb 12,2022 I do not have my money. WHERE IS MY MONEY???

Questions

91

2

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Does AT&T ever pay for property damages or just ignore the situation

Does AT &T ever pay damages on property damage claims? They damaged my water line, I opened and claim and got it fixed. Now they are not reimbursing me and stopped responding? Do they ever pay ? or just wait for me get tiered and stop following up? I have sent all the photos and sent over 50 me

Questions

558

5

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uverse fiberoptic internet password

Tech that installed my fiberoptic line, modem, router, asked if I wanted to change password when he hooked it up. I said I would change it later. He said that if I change it then it won't be split into a 2.4 and 5.0 setup on my wifi. If I change pword then it will auto toggle between 2.4 and 5.0 bas

Questions

14

1

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Cannot Login on Uverse App (iPhone XS Max & iPad Pro 12”)

I keep getting the following error when I try to login on my iPad and my iPhone... Login Error The member ID and/or password you entered does not match our records. Please correct your entries and try again. For your security, your account will be locked after multiple failed attempts (201). I was

Questions

21

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Waiting .zzzzzBS

I paid balance in full at 4;30 pm was on the phone for 54 mi utes after payment made… I thought waiting on tech support…. Just to have him after multiple “hold on”s….. he said “ I have sent a call to the special tech & Im gonna try to get this reconnected here in a few, but it could be 24 hours!

Questions

14

1

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U-verse app (Android) not showing TV listings

Hi, I don't love it but I am using U-verse app on android for multi-years and viewing live channel on tablets. Starting last week, I am seeing days where I do not get any channel listing/guide info from my U-200 list. Thus nothing to watch. The next day it is fixed. Tried usual, uninstall, i

Questions

47

5

0

SEC Network on Watch ESPN streaming not working

I have AT&T Uverse and watch live sports on ESPN website on my computer and use ESPN app for phone and Samsung TV. Games on SEC Network say Not Authorized, but regular ESPN and ACC Network games work fine.  I'm also having the same problem with NBC regional sports on the NBC sports app.&nb

Questions

131

5

0

Over $1800 overcharged and no refund since 2020

I am current Att uverse customer and have been for over 10 years. I went to Sams and was told about Att tv. I was told I was being charged an activation fee. Turns out they saved my card and continuously charged me for a service I never received. I’ve called numerous times about this matter and have

Questions

68

7

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