U-verse TV

U-verse TV

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Official Solution

App Won't stay logged on

When using the u-verse app on my ipad & phone even when asking to stay logged on it logs off after 6 hours even in the middle of a program & that used to be 2 weeks.

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Accepted Solution

Official Solution

Internet equipment return question

Canceled U-verse, kept internet. They are asking me to return WAP - don't I need to keep that since I'm keeping internet? TiA

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596

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AI

Any discounts?

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158

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why do I have a red X in the middle of my screen?

red x on screen

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Wire TV receiver power adapter

Our wireless TV receiver (VIP2500) recently failed. AT&T sent us a new one but it did not come with a power adapter, and the adapter to the old box would not fit. We returned the unit and AT&T sent another box, again without a power adapter. How do we get an adapter for this unit?

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Wireless receiver power adapter

Our wireless TV receiver (VIP2500) recently failed. AT&T sent us a new one but it did not come with a power adapter, and the adapter to the old box would not fit. We returned the unit and AT&T sent another box, again without a power adapter. How do we get an adapter for this unit?

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Why do I repeatedly need to sign in to my att U-verse app?

I need to provide my user ID and password every time I use the app. I have of course checked off “Keep me signed in.”.

Questions

668

18

Engineering Department - Exposed Wire

I would like to talk to someone regarding the 450' of cable going through my front and back yard. How long can I expect the line to be exposed? I need to mow my lawn to avoided HOA fees. The line is not following the easement. It is running accost my back yard. How do y'all bury the line? Is this g

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43

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Official Solution

How do I fix lagging playback of DVR recordings?

Both the wired and wireless receivers DVR recordings play back with lag, pixelized, freeze every few minutes. No lag anywhere else:  The internet is fine.  The DVR records scheduled shows fine.  Watching TV, streaming, cable shows is fine.  I have rebooted endlessly..

Questions

543

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Has anyone noticed issues with no sound lately thr last few weeks? /HDCP issues?

So uverse tv receivers have always had issues with when you first turn them on having a bad HDCP handshake and faoly to produce sound on TV. But in the past its always been something that happened very occasionally and was usually solved by just turning tv/stb(using uverse remote on/off for both) o

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