AT&T PREPAID
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AT&T PREPAID
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I recently bought a new phone and decided to change service providers as well. However my mobile data hasn't worked at all and I'm not sure what to do. I've done everything the guide told me I should do on the A&T website and more, however nothing has worked. Based on my settings everything shou
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Phones & Devices
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AT&T is charging me for a line that I haven’t used in a year. The phone was reported stolen and i asked them to cancel that line so I can start a new line with a different number. I upgraded from an 11pro to a 12 with a new number. I didn’t realize until yesterday they were still charging me 55.
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Wireless Account & Billing
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Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down. I don’t understand why the opposite is happening. I recently had 8mbps download and 1 mbps upload results from my speed test app. Called customer service and they just gave out a bun
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Features & Services
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I accidentally dropped my Cingluar Flex 2 in water, which killed the phone. According to the user manual, you need to enable USB Storage in the settings in order to transfer files. Because the phone is dead, I am not able to do that. I also never added a microSD card, so that won't work either. Is
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Phones & Devices
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Closed
It was thief you can call it what you want. You’re right it was a long time but I blame myself because I trusted AT&T. Y’all are a (Edited per community guidelines) company and y’all have plenty of reviews that’s negative!!! If you was professional instead of commenting on my review you could solve
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Wireless Account & Billing
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To whom it may concern, I was charged $635.69 for int'l roaming when I had my phone on airplane mode the entire time I was abroad. I have tried calling customer service numerous times to no avail. I have been transferred countless times to different departments, without really comprehending what t
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Wireless Account & Billing
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I bought a new phone two days ago and it came with a new phone number as well. I’m already using it but I want to go back and return it because i want a larger GB. If i do return it, will my new number change as well since it’s ESim?
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Phones & Devices
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I transferred my atnt phone number to mint half a month ago, I was in atnt's family plan. I didn't have access to the atnt account. My atnt family plan master checked the plan today and found out that I'm right now the only one in the atnt family plan which means I have to pay 70 dollars a month. I
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Wireless Account & Billing
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Accepted Solution
I bought a V60 unlocked about one year ago. I was told software updates would.be possible, however I'm.stuck with Android 11. I live in Portugal thus my operator is not AT&T , it's Vodafone Please can you help me with updating my phone.
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Phones & Devices
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Needing to speak to someone about vertical and horizontal clearance requirements, and discuss possibly relocating a utility pole for safety concerns. I am a Civil Engineer improving a recycling facilities site access points, and our new access point is very close to an existing utility pole.
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Features & Services
293
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I recently bought a new phone and decided to change service providers as well. However my mobile data hasn't worked at all and I'm not sure what to do. I've done everything the guide told me I should do on the A&T website and more, however nothing has worked. Based on my settings everything shou
Questions
•
Phones & Devices
7
0
0
Why is my data always slow and inconsistent ? I pay $85 monthly for a plan that states the data will never slow down. I don’t understand why the opposite is happening. I recently had 8mbps download and 1 mbps upload results from my speed test app. Called customer service and they just gave out a bun
Questions
•
Features & Services
5
0
0
I accidentally dropped my Cingluar Flex 2 in water, which killed the phone. According to the user manual, you need to enable USB Storage in the settings in order to transfer files. Because the phone is dead, I am not able to do that. I also never added a microSD card, so that won't work either. Is
Questions
•
Phones & Devices
6
0
I transferred my atnt phone number to mint half a month ago, I was in atnt's family plan. I didn't have access to the atnt account. My atnt family plan master checked the plan today and found out that I'm right now the only one in the atnt family plan which means I have to pay 70 dollars a month. I
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Wireless Account & Billing
10
0
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this is a AT&T Prepaid Moto G GO phone I just bought. Inputed the activation code *888*PIN NUMBER# got Invalid MMI Code I have tried: Restart phone, put out and re insert sim card, re start in safe mode, cycle airplane mode on/off, reset network, full factory reset. I did ensure I was receiving
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Phones & Devices
12
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IMO doesn’t work, not through company iPads, different browsers. I feel a bit cheated out. Why isn’t this more simple? Is there any other website, option I can do, manager that can apply code??
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Wireless Account & Billing
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Accepted Solution
Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone
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Phones & Devices
435
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Official Solution
Hi, AT&T long time small business customer. My daughter is moving to Australia for 1-year. We need to unlock her iphone. Sadly, her existing phone was stolen about a month ago, we replaced it with an Asurion refurb phone. Paid the $275 to do that. No biggie. In order
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Phones & Devices
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Official Solution
Hello- I have the International Day Pass feature enabled. However, I am a cheapskate and don’t even want to spend the $10/day if I don’t have to do so! I also like to use live maps for navigation. I do have maps downloaded, but I like live maps that show traffic issues in real time. So I plan to b
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Features & Services
134
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Accepted Solution
Official Solution
I paid off my cell phone. I also had trade-in credits applied to my account. How do I get the rest of my trade-in credit?
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Wireless Account & Billing
115
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Accepted Solution
Official Solution
So, I ordered my new phone on AT&T's site as a Device Upgrade with the (then current) promo which requires me to trade-in my old device. I got the new phone and everything, including all the packaging and paperwork needed to send in my old phone. The instructions tell me to drop off my trade-in
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Wireless Account & Billing
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