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Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Hi: I am going to be renting a house for 3 months, they have AT&T Fiber, and I want to use my TiVo box. Any suggestions on how to connect? At home I have Comcast and they supply cable cards for the TiVo, does AT&T do the same?
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U-verse TV Equipment
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I am unable to schedule recordings on certain channels via the app. The guide says there is no information available at the time for that channel. Any ideas?
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Watching U-verse TV
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We have a problem that affects many, but not all recordings. When we play back a recording, it does not begin normally. Instead, the image freezes then breaks up and there is no sound. If we try to fast-forward, the playback jumps ahead by many minutes. Sometimes it will start to play normally, othe
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U-verse TV Equipment
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Official Solution
I can’t log into any app using my ATT uverse credentials, I’ve tried ESPN, tbs, tnt, Starz I get not authorized or error playing video. Doesn’t work on phone iPad smart tv or Apple TV called ATT customer service and they couldn’t help
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Watching U-verse TV
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Accepted Solution
Have had problems in dealing with "Customer Service". First, since my current gateway/modem is now not receiving any updates, I called and they sent me out a BWG320 gateway. They did not look and see that I also have U-Verse cable, and I saw there was not a way to connect the new gate way wit
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U-verse TV Equipment
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We have bundled U-Verse TV, Internet, and Phone for several years now. In recent weeks or maybe the last couple of months, on the now rare occasion that someone calls our "landline" (actually digital phone but the same number I have had for 30+ years), and we are watching TV, the U-Verse receiver (a
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U-verse TV Equipment
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I have no sound from the UVerse boxes in my front room or one of the bedroom sets. Other rooms work just fine.... I have reset everything several times. Regular TV and streaming services work fine . What am I missing?
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Watching U-verse TV
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I hope someone from AT&T will read this. I had to cancel my u-verse u200 tv service because I couldn't afford it anymore with my fixed retirement income. However, I've been thinking since then about how AT&T and retired folks could have a win win situation. The price I have here is old and
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U-verse TV Account
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My gateway was deemed "bad and needs to be replaced" by support. I was sent the new gateway (without the coax connection) and now I can only watch cable on my 1 wi-fi receiver on the back porch. Is it possible to just pick up an ethernet over coax adapter at Best Buy to make the new connection?
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U-verse TV Equipment
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Accepted Solution
Have had problems in dealing with "Customer Service". First, since my current gateway/modem is now not receiving any updates, I called and they sent me out a BWG320 gateway. They did not look and see that I also have U-Verse cable, and I saw there was not a way to connect the new gate way wit
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U-verse TV Equipment
23
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