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(222509)
2nd Rate Increase as I don?t trust access to my bank account

While I appreciate my Wireless service I have issues with providing access to you because you have allowed hackers to access customer data twice? It it only me that has trust issues providing access to my bank account?

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31

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Bought att phone in Uk

I live in the UK.My wife bought a phone and contract from a phone shop, but the phone wouldn't connect to a network.She contacted the shop but they have gone into administration. The administrator won't do anything.Since then we have found out that the phone is registered with att,hence it won't wo

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35

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Can't call - other functions okay

I cannot make or recieve calls on my Galaxy A71 5G lte phone for 4 days now. Incoming go straight to voicemail, outgoing hangup immediately. I have turned off the phone, reset all settings, checked sim card, updated all software/security, paid my bill, disconnected and reconnected to wifi, and every

Questions

33

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Locked SIM Card

I have been a valued AT&T customers for years. Last year I decided  to port my number over to Consumer Cellular to save money.  There was no issue with this transfer.  Now I have decided to leave Consumer Cellular and am unable to because my SIM card is locked.  Each company

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Does anyone know a way to convert a SIM to eSIM on the same Pixel 8 Pro from the account page?

I've searched around and found a couple of different ways people have used but none of them actually seem to work. I've tried switching the device but the process locks up as it just keeps telling me the IEMI is the same as my current device(obviously this is what I want) and will not let me click n

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21

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Cannot unlock phone

Recently paid off my iPhone early 3 days ago and wanted to give it to my mother who has T-Mobile. Went to the att unlock website and submitted the form as non customer and get the message I need to 60 days post purchase to unlock. Then tried again as current customer and put my info in and get an er

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20

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Can't unlock Iphone 13

I bought my Iphone 13 from AT store a few years ago now i have bussiness in Asia and my phone is locked, when i try to unlock it's said it need to be active on AT network for 60 days ? but i already use the phone for 2 years already

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11

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Can't unlock ATT LG V60

I want to unlock my LG V60. The phone was bought off ebay so it was not purchased from ATT but have been using it for a year now. I went through the Device unlock process. I check status and says: Denied. We can’t unlock this device because it’s not an AT&T device. Any suggestions on next ste

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16

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Cannot enter my address on Wi-Fi calling (Error code: ERR0093-WS)

Error code: ERR0093-WS I don't have AT&T signal in my new home, that's why I'm dependent on Wi-Fi calling. My new home was built last year but my new address is still not showing as a valid address in AT&T emergency address. I copied my address from USPS website and also tried all

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11

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slow internet with 70k bps at 5G network with more than 20GB high speed data available

My Iphone 14 pro recently gets very slow internet connection since few weeks ago. I suspect my account gets throttled and I tested 5G network only gives 70k bps speed. I checked my account it has more than 20 GB high speed data available. I called customer service with technique support last week a

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(17)
network unlock code blocked

My samsung note 9 is network locked. I have got my network unlock code from at&t. but someone put incorrect code many times then blocked and askes "enter mck network unlock code blocked. too many incorrect attempts."

Questions

9

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No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

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24

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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20

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Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

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23

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Closed

PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

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27

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Is my Driver License number safe on Active Armor?

Should I put my DL number into activearmor?

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26

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Trending Accepted Solutions

(37)

Accepted Solution

Official Solution

Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

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102

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Accepted Solution

Official Solution

Why does my signal icon show full bars but is transparent?And I can’t make and receive call or text even use data

I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today

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68

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Accepted Solution

Official Solution

Need to unlock it for me.

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

Questions

58

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Accepted Solution

Official Solution

Use GPS on phone throughout France

Aneone know if I can use my phone for directions throughout most of France ( after turning on roaming and paying the $10/day for international? Don't want to pay for rental car GPS on top of Int'l ohone charge.

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57

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Accepted Solution

Official Solution

My phone is sending all calls straight to voicemail

My phone sends all calls straight to voicemail

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55

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