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Are we going to get compensated for ATT getting our SSN leaked?

You continuously up my bill?now you want me to do automatic payments via checking to ?save the increase?? like heck I?m gonna give you my checking info. Already making plans to change providers but I CANT CANCEL ONLINE: this is REDICULIOS! I?m so mad I can?t spell

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Extremely Disappointed with AT&T Air - Unfair Charges and Poor CS

My name is Marina Ramirez, I’ve been a loyal AT&T customer for years, always singing its praises—until now. A few weeks ago, my opinion took a nosedive when I was hit with unexpected charges. First, a $9.99 late fee appeared on my bill, closely followed by a staggering $35.00 reactivation fee. A

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Rate raised while AT&T committed not to do so

In August 2022 on the call with a representative I was ensured my home internet rate is locked to $69.99 and will never change. In June-July 2023 my rate was raised by $5 per month. 12/22/23 on the call with the sustomer service I requested to execute what AT&T committed to do - keep my rate $69

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Slow download speeds on Battlenet

When I first got gigabit fiber, downloads were very fast on Battlenet, ~110 MB/s. However, lately it's been 1-5 MB/s. When I toggle on Cloudflare WARP, download speeds increase to ~60 MB/s. My computer is wired, not on wifi. Speed tests show that it seems to be normal. What is causing this?

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When will you take your dang DirectTV satellite back?

Im going to start charging you for rent of my roof space. We all know you guys charge for every nickel and dime you can get.

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Water Meter Tampered by AT&T Technician

On Sunday April 21st, 2024, around 2pm, we noticed that our water meter was tempered by someone, after reviewing our video camera footage, we noticed a technician from AT&T remove the cover of the water meter and ran wires inside the water meter. This is unacceptable, especially when we were ho

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Can I use a cell signal booster with my Internet Air?

I live in a rural area and don't have many internet options. I currently have Internet Air.  Many times I get 50 Mbps download speeds, other times I get 3 Mbps (especially in the evenings).   On average my signal data is as follows (these numbers are pretty steady): Band (ARFCN): 2(

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NAD-3302 Error

Even though this question has been answered many times in multiple threads, I've tried everything to fix my problem, and nothing has been working. Almost every single day, maybe about 4 times a day (sometimes even as high as 20 times on a bad day), my internet suddenly stops throughout the entire h

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How can you send positive feedback for a technician

just had fiber installed and seemed like it was a pain....the tech was great and super patient about my super obnoxious dogs....can you send feedback on technicians.

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Bing hijacking my firefox seaches when duckduckgo

I found this just recently happened, and only on my cell phone. Searching with my pc is not an issue. I found a few references to try and resolve this, but none applied to my phone. I have google DNS servers set on my pc, and can't change these in phone. I disconnect from WiFi and use t-Mobil, the p

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How can you send positive feedback for a technician

just had fiber installed and seemed like it was a pain....the tech was great and super patient about my super obnoxious dogs....can you send feedback on technicians.

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Failover Doesn't work with Unifi Equipment

My primary Internet connection is with the BGW320-505 setup in Pass-through mode connected to my Unifi Dream Machine Pro. (UDMP) My secondary Internet connection is with Xfinity cable modem.  This is a great secondary option for me as it only costs me $20 a month.  The issue is, I've ha

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Autopay Payment Method after Fraud Alert

As a potential victim of the 73 million user's whose data was breached by AT&T's negligence, I have decided to use my Apple Cash account as a method of payment. After the data breach, AT&T has the gall to request either a debit card or bank router codes or else my bill will increase by $5 pe

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How do I remove a question that I posted here yesterday? It should be posted in Internet Equipment.

Yesterday I posted a question here: What stand-alone hardware firewall is compatible upstream of my AT&T Pace 5268AC? It should be posted in Internet Equipment.  I don't want to double-post.  Thanks.

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Linked Accounts

Trying to unlink accounts. When prompts followed "Remove this account"  does not appear.

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Difficulty accessing my account

I have AT&T Internet service and I have DirecTV. On March 30 I got an email stating my account passcode was reset because of the data breach. Well, the email did NOT contain any information on how to change the passcode. In the process of trying to login/reset my password, I've obtained an ema

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Trending Accepted Solutions

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Accepted Solution

Official Solution

What is the meaning of these marking flags?

I will like to know the meaning of the marking flags

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Official Solution

BGW210-700 drops all incoming 6in4 packets?

I'm trying to set up a Hurricane Electric IPv6 tunnel using an OPNsense system behind a BGW210-700 RG, but it turns out that despite disabling the packet filter and pretty much every other firewall option in the RG, it drops all incoming 6in4 (IP protocol 41) packets. The logs list the reason as "U

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Accepted Solution

AT&T BWG320 + Deco mesh BE16000 = double-NAT

Hello - following the guides here I have my AT&T BWG320 set in IP Passthrough DHCPS-fixed mode and my TP-Link Deco BE16000 in router mode. I also have Wifi disabled on the BWG320. The main node of the Deco BE16000 is connected to the BWG320 via port 1 (5Gb) on the BWG. I have rebooted both syste

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Official Solution

Att promotion covers other carrier termination fee

Att has a promotion for fiber where they will pay your early termination fees from another carrier if you switch over. I just switched from xfinity and wanted to know what the process is to get reimbursed for the early termination fee. Hopefully someone can help.

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Accepted Solution

Fiber 300 install issues

I have a problem with my Fiber 300 mbs service install that is going on now and I am hoping the is a way to resolve the issue. Some history.  I have been a long ATT internet customer first with DSL the copper U-verse when it became available.   Recently ATT installed fiber in my nei

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