Plans & Features

Currently have att prepaid plan and have purchased Apple Watch. I know I need regular att plan to add cellular watch option but NOBODY AT ATT 611 or 800# can tell me how to do it and to go to store, but corporate store can’t move it and then 800# told us “article Knowldge base” said retail, not cor

I will be traveling next month and will be in England and Dublin from the 6th to the 12th. Would I be ok to add the travel add-on before we leave on the 5th? We will be in London on the 6th and will be leaving Dublin on the 12th. My phone is an AT&T Samsung S20FE if that matters. I'm just worrie

Hi there, Does anyone know if AT&T have now removed the ability to remove Video Management Feature / Stream Saver from all packages now. It disappeared from the $65 package so I moved to the $75 package to keep it. Now it appears to have disappeared from there (the ability to switch it off / on

Wow I have been charged for the last 4 months the wrong plan what can I do?

Can I make video calls with a pre paid phone?

How much are Fees+Taxes in MA on the $300 yearly prepaid plan?

Hello. My plan for prepaid expired last night. I bought the AT&T bridgepay for $15 and it didn't go to my account and I can't call customer service to put it on my account because I don't have service. How do I put it on for service? I already bought it but it won't activate/show on my phone.

Don't know how to use bridgepay through this system

May anyone please advise or know why my prepaid At&t plan was charged 20 cent/ day, though I did not call, answer phone calls, or text? Everyday I got the message from 38809090 informed 5 cent minus 4 times a day. I also called 611 to ask for bugs or scam but they denied all of these. 

I recently switched from Att prepaid to a plan with phone installments. My question is if I add my prepaid eSIM to my current phone what will happen? Will I be able to keep my old number on new phone or will it replace my current phone plan? I also read if I add it, it will delete the physical sim i