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International add on.

If I buy an add on for international calling on a multi line prepaid acct, which line gets the minutes? Is it both or just the plan administrator. Can the minutes be assigned to a members line?

Questions

467

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Porting to TMobile

I am currently in a 2 years contract on 2 phones. I am porting to Tmobile. Is there a way I can get my phone unlock before my account is closed with att? I know that I am supposed to be charge for ETF. I was told that with my grandfather unlimited data changing to $35 I would be able to cancel witho

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573

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Next plans

I have the unlimited data plan and I was wondering if I get a new phone through a Next plan, will I lose my original data plan. I do not want any changes to my plan. I just need a new phone. Can you please tell me my options?Thank you very much!

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309

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Go Phone use in Canada and loss of Rollover Data on plan change

Am currently on the 10 cents/minute plan in the US with Auto Refill "on".  My balance is about $470.  If I switch to a $60/monthly ($55 with auto refill) so I can use the phone in Canada will I lose what remains of my $470 balance when I return to the US and switch back to the 10 cents a minute plan

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449

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data

I still have 2 weeks left in my billing cycle and received the text that 75% of my data has been used. Can I call and add in stead of getting the 1G added for $15. I really don't need to up my plan to the 40G

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542

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Family talk plan and death of a spouse

My husband and I had the Family Talk Plan. He recently passed away, will I have to continue with the plan and pay for a line I won't be using or will I be able to change my plan?

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1K

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Turning in phones from another wireless provider that are still active

Is there a way to track down phones that were still active for another provider (sprint) and turned in for new service with AT&T but the old numbers were not ported from sprint . So I guess they would get store credit for the phones but in my opinion this is fraud, and should be checked into. Ne

Questions

376

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International texts

My girlfriend went out of the country and we're being texting all the time, im wondering if im gonna be charged because im sending texts to a phone out of the US

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905

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Not able to login to my GoPhone account

I have not used my GoPhone for about five years.  I live outside the US and was getting ready to charge the phone.  But when I tried to login to the online account I got this strange message:  The wireless number you entered is not associated with a valid GoPhone subscriber. Please check the number

Questions

1.2K

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Cancel iPhone Order Cancel Contract?

I recently ordered an iPhone 6 Plus through Apple and am rethinking my purchase. I was wondering if I canceled my order if that would cancel my new 2-year contract with AT&T or if I would still be required to pay. Thank you!

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1.3K

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I've got prepaid sim and now travelling abroad. No wireless access at all

I've got prepaid sim and now travelling abroad. No wireless access abroad.Tried to setup APN using instructions here but without success.When trying to select mobile networks - says Unable to connect. What do I miss?I tried to register my account in att site but can't because it tries to send sms wi

Questions

494

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Early upgrade options

i would like to move to an iPhone 6S plus when they come out. I would like to do it under the iPhone upgrade plan. Can I:  Pay early termination fee on current phone plan (I'm 12 months into a 2 yr contract on an iPhone 6),keep my number,Get 6S plus from Apple under upgrade program,Bring it to AT&T,

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615

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ETF and 500 deposit international student

I just bought a iphone 5s with 2 year contract. and I also paid 500 because I don't have ssn. but now I want to cancel my 2 year contract. I know I need to pay ETF for this, but can I have my 500 deposit refund after I pay that fee?

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1.1K

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Reward Card

When I purchased my microcell on Aug 31, 2015, I was told I would receive a $75 gift card. I received the micocell and it works beautifully, but I had heard or seen anything about the gift card. Cab you hekp?

Questions

2.4K

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Question about new mobile share value plans pricing

So I am excited to sign up for the new 15 GB promo plan. I'm currently on 10 GB Mobile Share plan and am financing my iPhone on Next. I see the plans have been launched as of 08/15/2015 and the pricing for 15 GB has been matched to price for 10 but whenever I log in to change it in app or on myatt.c

Questions

1.7K

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Going from a value plan to unlimited data

If I go to unlimited data, and in a few months I also drop a line, so I am only using one, is the unlimited still going to cost $140 a month? Or will the price adjust down, when I drop a line?

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629

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Replacement Phones sent with no back? Is that normal?

The replacement phone did not come with a back?Is that normal? I kept my back to the old phone for the backless replacement?I don't want to be charged for a phone because I returned it backless.

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371

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new data plans by other carriers

Why doesn't AT&T offer an unlimited plan like T mobile? The pricing and data plan is intriguing and will possibly cause customers to switch over to the other carriers! Any thoughts on keeping existing unlimited data customers with much more attractive plans out there?

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312

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wireless

lied about over nite  shipping for new phone

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1K

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At&t Shared Value Plans

This is a really silly question, I cant connect to chat with someone from at&t to help me figure it out, but I am tired of trying to connect to the chat so I wanted to see if anyone could help me!   So I was wondering, with the shared value plans, if I buy 2 phones, and add 3GB to one, does that mea

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