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Can you change hard inquiry to a soft inquiry?

I got a hard inquiry when I signed up for U-verse TV could I have it changed to a soft inquiry so it will not affect my credit report

Questions

248

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Can we check to see where my card is?

I'm currently waiting for a reward card that was mailed on 02/05/2019. I says it should take 10 days. It has been 15 days. Can we check to see where my cats is?

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268

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I have two uverse accounts, how do I view both

I have two uverse accounts, how do I view both

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247

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How can I get a replacement paper guide?

I have lost my paper guide that I received when I got u-verse hook-up. Let me know how I can get another one!

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103

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i would like to continue receiving my paper billing from AT&T each month

How to I notify you that I would like to continue receiving my paper billing each month on  my account

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1K

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$50 prepaid At&t

But don't know if it has data on it on and not WiFi only. Idk what I'm doing obviously!

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194

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Need to change my phone number im being harrast

How can I change my number

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78

2

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Change to 2$ plan

Hi I am currently overseas and I plan to go back to the US after several months. Therefore, I would like to change my plan to a 2$ plan in order to keep my number. However, I do not see any options like that. Also, since I am outside of the US, the att number does not work in my region so I canno

Questions

111

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Lower cost plan for receiving text abroad

Hi,I'm currently under a $40 monthly prepaid plan. However, I'm going to leave the US and this number would probably only be used for receiving banking verification text afterwards. Would like to check if there is any other lower cost option if receiving text abroad is the only feature needed

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78

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cancelled u-verse and want pro rated bill

I cancelled AT&T U-verse, land phone and internet service after months of inadequate service. U-verse was off EVERY DAY numerous times as will be indicated on my ATT service record . ATT could not offer CBS channel in Houston the last month of service.  Ridiculous dispute that should not h

Questions

152

3

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Reward card process lacks security

I am a new UVerse TV customer and was promised reward cards for signing up.  AT&T mailed me 3 different cards. I only received 2. The other card was stolen and used by someone other than me. I have reported the theft to USPS and I hope they catch the culprit. My issue is that there is NO security pr

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111

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Potential Customer: Deceptive U-Verse + Internet bundle explanation needed

I've worked in the telecom industry for years with direct competitors of AT&T. I heard horror stories from customers who left your business so hoped to never experience an interaction with AT&T myself as a customer. Unfortunately, the place I'm moving to is an AT&T exclusive community so

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409

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How can I sign up to receive a paper bill every month from ATT?

How can I sign up to receive a paper bill every month from ATT?

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340

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Lost mobile data connection

I am in Mexico and have lost mobile data connection.the alert ifs telling me to turn on my roaming data. However, a second alert pops up telling me if I do turn on roaming significant charges may occur. Based on my prepaid plan do I get this roaming data included in my plan or is there an extra char

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181

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Pausing auto pay due to coronavirus

Because of coronavirus I'm planning on going back to China for at least 4 months, can I pause autopay without getting a penalty? thanks in advance for answering

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38

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Switch from another company

I have Boost Mobile prepaid. I want to switch to AT and T prepaid. Will I be able to keep the same number?

Questions

246

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Need to order a new sim card for prepaid phone i.nevr got t use

I need to order a new SIM card for my new prepaid phone that I got as a gift no sim card with a new phone

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391

3

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I changed my accounts name on my personal info

I changed my name on my prepaid account but when I show up to the att store to get a new SIM card for my new phone it still shows my brothers name and not even the right spelling so they won’t let any of us get into it because my brother changed his last name and it’s just annoying cause I keep tryi

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226

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Deat battery after 5 months

Started service and bought a samsung phone. All is well until battery died now after 5 months of service.Is the battery covered by a warranty? Can I go to a store and get a free replacement? Thank you

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167

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Bring your own phone

How can I get my Samsung galaxy J3 to work on my At&t prepaid card if it's picking my number up

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145

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