Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.5M)

Relevance

Accepted Solution

Official Solution

Coax, Cat5, or jumpercables?

While I was attempting to sort out a goof when my DSL was shut down 4 days before the u-verse hook up I asked some questions about u-verse.  I was told a guy would have to come to my home to do the cable. !?! Cable? This will be a coax cable? This guy didn't know. Another tech said that it would be

Questions

1.7K

4

0

0

Accepted Solution

Official Solution

U-verse router conflicts with bluray built in wi-fi.

U-verse router conflicts with bluray built in wi-fi.

Questions

1.8K

4

0

0

Accepted Solution

Official Solution

How do I make a conference call

How do I make a conference call?

Questions

437

1

0

0

Accepted Solution

Official Solution

Remote access of my a t and t landline

I call trying to pick up my message when I’m not st home.    I tried pressing *.  Doesn’t react and access the voicemail system

Questions

318

1

0

0

Accepted Solution

Official Solution

Is a NetGear Firewall/router Behind a 3801HGV possible?

I have a home business network that is connected to a TWC gateway. This gateway sets no DCHP the firewall ( Netgear FVS318) does.I have UVerse TV and want to bundle in the internet too from AT&T but was told I can not set up a router behind the 3801. Is this true? If not what setting in the 3801 do

Questions

1.8K

5

0

0

Accepted Solution

Official Solution

iphone viewing>

Can I watch my recorded uverse programs on my iphone over the internet?

Questions

631

2

0

0

Accepted Solution

Official Solution

Nintendo Wii shuts down Uverse

My parents are having a problem with Uverse and Wii.  Things had worked fine for several months then one day the power supply on the Wii went out and had to be replaced.  Since then whenever the Wii gets plugged into the TV it shuts down Uverse.  There is no phone service, internet service or TV unt

Questions

4.8K

9

0

0

Accepted Solution

Official Solution

Call blocking

I want to remove a number from my blocked call list.  How do i do that, i.e what screen do I start with, how do I find it and how do I proceed.  I've been trying to so this for over a half-hour and am no further along than when I first started!

Questions

256

1

0

0

Accepted Solution

Official Solution

Full voicemail

When calling my home land line, message says mailbox is full. How do I empty it.

Questions

300

1

0

0

Accepted Solution

Official Solution

Separate voicemail messages for 2 U-verse home phone numbers

I have 2 home U-verse phone numbers.  Right now the voicemail message is the same for both, and both go to same voicemail message box.  How do I separate these, so I can have different outgoing messages for each line, and different voicemail message boxes for each line?

Questions

324

1

0

0

Accepted Solution

Official Solution

MAC Filtering Weirdness

I was going over my MAC filterings to update things (delete old computer addresses), and noticed a very odd, long number (with a few a's) in the Blocked Devices list. It is not in MAC addy format (no colons).  I have no idea when it appeared or how it got there!    I cannot dele

Questions

2.6K

4

0

0

Accepted Solution

Official Solution

Wifi drops out when attempting to backup to NAS

Recently purchased a NAS drive (network attached storage--think backup drive that is connected to the network).  It is connected directly to the RG unit and is visible as a drive on my laptop when I'm connected over wifi.  The issue is that when I attempt to upload files to the NAS of any significan

Questions

2.8K

7

0

0

Accepted Solution

Official Solution

Wireless drops every 10 minutes - I've followed all of the suggested tips I could find

My wireless connection drops every 10 minutes on a very consistent basis. On my iPad and Android wireless devices, I must turn off wifi and then turn it back on to use wireless again or wait a few minutes and then it will work again.  I gave up trying to keep a steady connection for streaming

Questions

7.6K

14

0

0

Accepted Solution

Official Solution

CLI for the 3800HGV RG?

Is there a command line interface (CLI) for the  3800HGV RG?  (As opposed to using the web based gui.)

Questions

1.5K

1

0

0

Accepted Solution

Official Solution

AT&T Fixed Wireless Internet

So I had fixed wireless internet installed a couple of weeks ago only to have it only work for 2 days. Can someone tell me what the limitations of the system is? I hear certain things are not allowed but I haven't found an all inclusive list. Does on demand through directv work? How about xbox live

Questions

3.5K

6

0

0

Accepted Solution

Official Solution

News Sources

I would like to customize news sources coming in.  How do I do that.

Questions

182

1

0

0

Accepted Solution

Official Solution

multiple ssids

I have multiple ssids of my ssid listed as available wireless networks. I just have Uverse internet and voice using a laptop and the NVG510 gateway. The only change I have made is to turn on hide ssid. The wireless networks are listed ATT555, ATT555 2, ATT555 2 3. How can I resolve this to show just

Questions

2.5K

7

0

0

Accepted Solution

Official Solution

Adding a new router to ARRIS NGK router /modem setup

I am not tech savvie so please excuse this newbie question. I have an ATT NGK modem/router and would like to add a new router that I saw recommended for faster wi-fi connectivity in our home. Is that called 'bridging'? Would the new router override, so to speak, the built-in router on the ARRIS?

Questions

1K

2

0

0

Accepted Solution

Official Solution

How can I change my assigned IP on a NVG599?

I need to connect to a VPN that does not allow the use of 192.168.xxx.xxx addresses. I need to come in with something like 10.101.xxx.xxx. How can I do this (without screwing up the otherwise currently working system I have now:)?

Questions

1.6K

5

0

0

Accepted Solution

Official Solution

Possible Outage: Nashville, Monroe, Bowling Green

My friend in Nashville, TN has an internet and tv outage.  She cannot access the internet to diagnose the problem.  She has a cell, but cannot get through to AT&T.  Is there currently an outage in the Bellevue community?

Questions

1.3K

4

0

0

Not finding what you're looking for?