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how can import my old number

is there away i can import my old number to my new att phone

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105

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temporarily suspending service

I am going to be out of the country from May 27 until July 22. Can I discontinue service to reduce my expense for two months?

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206

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Thanks App - I've been trying to get event tickets every Friday

I've been trying to get event tickets every Friday for so long now on the Thanks App but the screen keeps loading. By the time I actually get to a black screen all the tickets are gone. Does anyone know how to actually get these tickets every Friday? Am I missing something here?

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470

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under smart limits there is a "contacts" feature. it lists contacts by "rank". what is rank?

I assume it has to do with frequency of calls/texts to/from that number. however, in my screen, the number 1 ranked number had zero activity in the past 30 days.

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Trouble logging into my att thanks account.

I need help logging into my att thanks account and AT&T was no help at all. I’ve been on the phone for over 2 hours and representatives hung up on me twice with no answer. I tried everything including changing passwords, emails, deleting the app and everything. Nothing seems to work and I’m very muc

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157

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At&T Thanks app isn't working at all

I've had my phone (iPhone 8 plus) for a little under four months and even recently upgraded my plan. Ever since I've downloaded the app it just won't work. It keeps saying I need an internet connection even though I have one. I've even tried switching between wifi and cellular connection and deletin

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120

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Upgrading from a 2 year plan to ATT NEXT

Hello I’m wondering if I have to turn in my old phones when upgrading from a 2 year contract when they still had it can you upgrade without returning the old phones that were not in that plan?

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1.4K

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Question about balance on pre paid plan

I have prepaid $.25/min plan. Does the money on the balance expire every month? whether I use or not? I do not expect to use it much, just emergencies, loaded it with the minimum and thought it would last for several months, but now looking at the website I am wondering if the balance is going to be

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710

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Giving out wi-fi password

Have several people visiting, they have asked for my wi-fi password, how would this effect my wi-fiSpeed?

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443

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How do trade-in upgrades and installment plans work?

I am interested in trading in my iphone 6s plus to a iphone 7plus. My current 6s plus is on an instalment plan (on att next every year,) where i can upgrade at 50% with a trade in. When i upgrade to a new phone do i have to pay off the remaining of the instalment plan for the 6s plus? And when

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1.2K

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Smart Limits features

Is there a way to track my daughter's location using the SmartLimits monitoring?

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2.6K

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At&t unlimited plus

At&t unlimited plusDo you have to have direct tv to get this the at&t unlimited plus package? Chatted with 2 different people. The first said no I didn't need it and the other said yes I did and to get a discount I had to be military so I would loss my discount. Any help? TIA

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1.5K

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AT & T Wireless Plans

I was considering switching to AT&T but when I on their website to check out the plans I only found two unlimited data choices. So my question is: Does AT&T now only offer unlimited plans?

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How to recover my songs for my iphone??

Accidentally,I deleted some songs from my Ipad simply by touching the screen the wrong way, and i can’t find them anymore? Anyone can help me to recover the songs? Or any ways to do that?? Waiting for help.thank you.

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1.8K

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micro-SIM to nano-SIM..iphone4 to 5

Daughter given off contract iPhone 5 by aunt (aunt upgraded to 6) easiest way to swap micro for nano is a store visit, correct? Any other caveats I'm missing..don't think I need unlock or anything, right? Thanks in advance smart people 

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3K

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Disappointed with internet service options

I recently called to look into the unlimited plan for the hotspot att does not provide home internet to my location and all I keep getting told is to switch to unlimited on my phone. This will not work as the bandwidth is not enough to run the computer systems I need for school. I was told this opti

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665

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Answering phone call outside of the US

I’ll be traveling to Hong Kong soon but I want to continue to allow people to call my US phone number and answer these calls in Hong Kong, is it possible?

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104

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Wireless Internet with At&T...help with COVID-19

I have wireless internet with AT&T. Can anyone tell me if that is included with the no data cap being offered for purposes of COVID-19? I have 2 kids having to use it for home as well as 2 adults needing to work from home. I saw something about fixed wireless with data caps but not this. I just read

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64

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how can I locate device(s) from desktop?

MY phone is a flip phone and i would like to locate other family members with my desktop.  How can I do that now that ATT has change to secure family?

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276

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Ticket Twosdays Site Gone?

Did I miss something about AT&T getting rid of the Ticket Twosdays site for desktop browsers? When trying to buy tickets for this coming tuesday through the app, it takes me to Fandangos site, but it keeps telling me that the promotion isn't available for that day even though I'm picking next Tuesda

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980

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