Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.4M)

Relevance

Accepted Solution

Official Solution

Credit due to early charge to account

So my plan says it should renew tomorrow 09/29 but it renewed today 09/28. This caused my bank account to over draft $25 on top of the $45 for my prepaid plan. This is ridiculous and I need to know what can be done to fix this. I get paid every Friday and this error was not on my part since I would

Questions

479

3

0

0

Accepted Solution

Official Solution

Latest firmware made HDMI 'dark'

Thought Longmire looked awful dark earlier this morning after work, The Glades did look 'dark' after just watching it. Then finally watching Young & Restless now, it was 'dark' too on my Custom setting.   Had to go to the Game setting in my panasonic plasma and run brightness upto 91/10

Questions

2.5K

5

0

0

Accepted Solution

Official Solution

Can balance of $2/day plan be used to pay for $30 monthly plan?

Have $2/day plan with balance.   If I switch to $30 monthly plan can balance be used to pay for this plan until it runs out?

Questions

538

1

0

0

Accepted Solution

Official Solution

under smart limits there is a "contacts" feature. it lists contacts by "rank". what is rank?

I assume it has to do with frequency of calls/texts to/from that number. however, in my screen, the number 1 ranked number had zero activity in the past 30 days.

Questions

94

1

0

0

Accepted Solution

Official Solution

ATT Next

Why do I need to trade in my phone that is paid for through this program to be able to upgrade to a newer phone?

Questions

2K

6

0

0

Accepted Solution

Official Solution

I'm on 10 GB plan

But I want to go to the 15 plan, will it cost me anything if I switch plans I just paid my bill.

Questions

629

3

0

0

Accepted Solution

Official Solution

Cannot Get Mail

I have a bellsouth.net email but cannot access it.  I am getting the following message: The mail server "imap.mail.yahoo,com is not responding.  Verify that you have entered the correct account info in Mail settings.

Questions

409

1

0

0

Accepted Solution

Official Solution

Delayed group messages

I am having trouble with my IPhone XS. I am getting my group messages hours later than they’re sent. I have tried troubleshooting from tips online but nothing has worked.

Questions

210

1

0

Accepted Solution

Official Solution

10 cents per minute prepaid, and unlimited messaging add-on

If I'm renewing for the 365 minutes prepaid ($100), and choose the "$19.99 unlimited messaging" add-on at the time of that purchase, does that amount cover all texts for that same 365 day window?

Questions

1.3K

2

0

0

Accepted Solution

Official Solution

Data not working

Hi there my plan has just been updated as of today and its saying that all my data has been used. How is this possible when I have not even used my phone today off a wireless network really?

Questions

315

2

0

0

Accepted Solution

Official Solution

Is there a discount for going to paperless billing?

Is there a discount for going to paperless billing?

Questions

3.3K

3

0

0

Accepted Solution

Official Solution

Att uverse

When will the service be up in Dallas ft worth area?? This has been going on all day. I want a month refunded please. I lost 400 dollars today

Questions

196

1

0

0

Accepted Solution

Official Solution

Which home phone services work best for inmate calls?

Which home phone services is good to have for an inmate to call and I can get billed for it also

Questions

366

2

0

0

Accepted Solution

Official Solution

Change IMEI and SIM numbers on iPhone 6s

I am a Premier customer and got an insurance replacement phone and need to change the above numbers in order to get service.  The Premier customer service is closed until Monday and I need activate the phone before that.  Best,Suzanne

Questions

643

1

0

0

Accepted Solution

Official Solution

Spotty tv signal

Tv Keeps showing a lost signal screen. I have tried all troubleshooting fixes on the website. Does this mean there is a problem with the box? It would be great to watch tv without screen pausing constantly. Thanks in advance

Questions

121

2

0

0

Accepted Solution

Official Solution

Uverse Wireless Receiver problem

I have had a wireless receiver for about 4 years and it finally does not work.  I talked to Uverse and they sent me out a replacement.  I attempted to install it 3 times before calling tech support.  The new box "supposidly" was not enabled so the tech activated it and told me to wait 24 hours and i

Questions

3.1K

2

0

0

Accepted Solution

Official Solution

out lets on modem

what are the four yellow outlets in back of the u verse moden used for

Questions

482

2

0

0

Accepted Solution

Official Solution

Battery Back up for an NVG 589

Greetings. I have a Motorola NVG 589 router and want to hook it to an external emergency battery source. A couple of years ago, ATT set me up with a Belkin BBU Rev B but it doesn't seem to be compatible. Any ideas??

Questions

3.1K

4

0

0

Accepted Solution

Official Solution

We Need Your Help

This question comes before you after NUMEROUS attempts to get a resolution, and at every turn encountered a run-around. I am hoping someone really do value our business and will look into this matter for us in order to get some resolve. Over 15 months ago I added AT&T mobile to my existing AT&T acco

Questions

110

2

0

0

Accepted Solution

Official Solution

connect my ipad

please inform me how to connect my ipad to my directv.

Questions

134

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.