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Replacement Phones sent with no back? Is that normal?
The replacement phone did not come with a back?
Is that normal? I kept my back to the old phone for the backless replacement?
I don't want to be charged for a phone because I returned it backless.
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RansZ28
Scholar
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323 Messages
9 years ago
In the past I have been sent just the phone. No back cover and no battery. Nothing to worry about.
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Anonymous
New Member
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25.7K Messages
9 years ago
That's normal for warranty replacements. The Terms and Conditions outline that you should keep all removable parts from your defective device because you'll use them with your replacement.
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buckeyegoose
Scholar
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186 Messages
9 years ago
Yes, this is to prevent you from trying to sell the old phone that was replaced.
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