I plugged in my iPhone 13 to my i mac to back it up and save my photos. The phone went in to mobil hotspot mode and in 14 min (while connected by wire!) to my computer used up my 3GB unlimited data (then it isn't unlimited?). AT&T texts immediately arrived alerting me to the "opportunity" to pu

My family and I were looking to switch to AT&T for our mobile plan. I am having a hard time understanding how the AT&T Unlimited &More plan ($40/mo per line = $160) is somehow ending up at $215 a month when I go to check out? I understand that taxes have to be added but $55 in taxes? And to continue

1Refill cards have varying expiration dates. $10 to $24 refill cards expire in 30 days, $25 to $99 cards expire in 90 days, and cards worth $100 or more expire in 1 year. If I charge USD 100 into my GoPhone account, will I still be able to use the $100 balance to pay for a $45/month unlimited data p

With the AT&T Unlimited Elite wireless plan, does HBO Max appear on my bill as a charge with a corresponding credit?

I recently downgraded from an old unlimited plan to a 3Gig shared plan to save $40 a month. I also got an app that monitors cellular data usage and tallies it in 30 minute intervals. I plug my phone in overnight every night, and I have WiFi in my house. We also have the MicroCell as we don’t get ver

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

This thread is to continue the discussion on the closed thread regarding "free phone" promotions and trouble getting those promotions honored (https://forums.att.com/conversations/wireless-billing/att-not-honoring-promotions/60306ec6fd06b771a28b30de?commentId=60a4420e8c74ef3172539d58) Several AT&

Trying to help my parents find a faster option than their current AT&T Internet25 plan which is fine if only one or the other of them are at home. But most often they are both working at home at same time, both needing to do high email volume, MS Teams calls, and VOIP phone calls.  Our fam

They suspended my account shorty after placing account on vacation hold. When I tried to fix the proplem, a coustomer service person I spoke with over the phone lied to me about what my time frame was to take care of it all. I want to see if anyone has advice on how to get my plan back. Has anyone b

My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight

The rep Friday TOLD us that adding a line and getting the velocity for our internet use was the way to go. She said we get 100 GB a month and after that we may be throttled a bit. We just hit 17 GB due to my sin downloading some games, WHY IN THE HECK am I getting text message warnings about approac

While recently visiting an A&T Store to upgrade to an iPhone 6s Plus for my wife's Christmas present, I learned my AT&T wireless plan had been changed a little over 6 months ago.  The change moved my account from an unlimited data plan to a 3GB per month data plan.  I did not authorize this change. 

Able sign in to HBO Max using AT&T credentials but unable to play anything ... It jumps back into signing in again. Upon further research, profile states that HBO Max subscription through AT&T has expired. Doesn't it come with Unlimited Elite subscriptions? My account is up to date and th

I bought 6 phones where is my promotions. I can't even get my promotions from Samsung they told me to contact you

Subject line pretty much explains my issue. First off all, there is a different phone number listed on my call forwarding options, and I keep receiving an error message each time I try to add my number into the always forward option. Not a single troubleshooting step is doing anything aside from (Ed

Howdy all, I have be dealing with AT&T for approx 10 years now and until last night I have never met a more professional, kind and polite Rep before til I met Ms. Kathleen Jewel. She works at the Philippines Call Center (I always ask). She answered my call (for reference I was adding 2 lines to

I have been told that a ATT fiber runs VERY close to our property but we cannot access it? There are several new homes on our road that would attach if it become available. PLEASE RUN THE FIBER NEAR THESE HOMES AND WE WILL CONNECT TO IT!!!!

Hi, I got my sim card in Florida, but our car was stolen there and I lost my contract, unfortunately I didn't get my contract at my e-mail, my wallet with the sim card are gone and I need to cancel my plan.It keep saying that I'll get a text to create a new account, but my sim card is not on my phon

Add ACP to my at&t prepaid phone account

A few days ago while using my Lincoln's Car Wifi to make a business call I was abruptly disconnected. I thought it may have been a dead zone(It is a Verizon Dead zone) hence why I was using my cell's wifi calling feature. Normally when I don't have cell service, I have the wifi and when I dont have