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Don't know user ID
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AT&T Fiber Installation
18
1
0
Accepted Solution
Good evening, I am having a tech come out and install an ONT so I can use my own gateway. The lady on the phone mentioned that there may be a $99 service fee. Is this a service they bill for?
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AT&T Fiber Installation
60
7
0
I had Att Fiber since 2021 and I used to get 29 ms in Genshin and 39 in star rail. Since last month, my ping has increased to 40 ms and 50 ms. I used a free vpn called windscribe and got the ping lowered to 35 ms in genshin. The ping increase is not that much but I was wondering how to get att to lo
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AT&T Fiber Equipment
28
1
0
AT&T DNS 68.94.156.1 and 68.94.157.1 have been partially down for me the past few weeks. I tried contacting support and "Keily" assured me that it had been fixed. Of course it hadn't. It was the end of the shift and I needed to be dumped with the case marked as resolved. I override AT&T's DHCP D
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AT&T Fiber Equipment
55
8
0
An ATT installer has laid fiber to be trenched in the next week through my backyard instead of going down the easement. I am the neighbor of the person who is getting fiber installed. The fiber is lying on top of the grass, which will be mowed tomorrow. I am unsure who to call to move t
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AT&T Fiber Installation
33
1
0
Closed
I need help with the settings for i need help with the passthrough I need help with the passthrough settings. want to make sure i have it set right co
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AT&T Fiber Equipment
18
1
0
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Approved for Att Access but not allowed cause we have fiber
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AT&T Fiber Account
125
2
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bad data loss for 48+ hours now . my primary game i play world of tanks is nearly unplayable with the large amount of data loss in the last 2-3 days. per ping plotter data loss begins 7 hops from my home at 12.122.85.233 gar25.dlstx.ip.att.net 27% pa
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AT&T Fiber Account
33
3
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Closed
Hello, I'm trying to disable the FW on device BGW320-500. I already seitch off all the security features. Even with all the security features disable there are some ICMP traffic being blocked. Can anyone told how to fully disabl
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AT&T Fiber Equipment
2.4K
22
0
I just installed my att fiber. I searched online and was told to set up IP passthrough to use my own router. But when I plugged in my own router, it works immediately without any configuration for the gateway. What happened? Is there anything wrong?
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AT&T Fiber Equipment
45
6
0
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