Wireless Account

Getting error while upgrading an existing AT&T line from Samsung.com. Error is on AT&T sign in page during checkout. After selecting device and selecting service as AT&T On Samsung.com it askes "Do you have an AT&T account?" "Sign in to Your AT&T Account" After clicking on bu

My name is Sara Walton and I am a member of the United States Army. I found out my unit was deploying and several people recommended AT&T for where we would be going. I went to the store and the lady working there assured me I could switch and upgrade my phone and as soon as I got there i could

Hello,Today, I went solo on my own phone plan after the primary transferred billing responsibility for my line. Soon after picking a plan, getting a PIN, etc., I got an email to complete by signing in. So far, so good. Then, it asked me to merge my old account. I didn't remember having an old accoun

I ordered a new iPhone 15 Pro Max this morning with in store pick up. I never received a conformation email or anything after they deducted the money from my account. After saying everything is "24 hours" with chat and phone calls with ATT, the store saying they have no order for it, me having no ac

Our 'contract' indicated the monthly bill would be $180 (high for me --I am 76 on a pension) It was a shock when the first bill arrived past the turn in date. My bill is seven dollars shy of being $300/month. I resent that we were lied to. I resent when I sent in questions about this, I received a c

I am billed $5- for 'ad-ons' with no description.

Will AT&T send a new computer log in alert to the primary holder if I log in from a different computer than I usually do? I want to check our wireless account while I am out of town, but afraid it will send an alert to my husband's phone.

My dad recently sent back his unopened iphone 14 and after weeks of trying to get confirmation that AT&T received it, they finally told me they did receive it. But now AT&T is saying there wasn't a phone in the returned Apple box and that it had been opened. I know for a fact my dad didn't m

I was on someone else’s plan. We called and removed my line. I now have a separate AT & T account. However, our accounts are still linked under the app. I have called, chatted and tried everything to unlink the accounts and nothing is working.

Long story short, I have invested around 8 hours or so trying to become an AT&T wireless customer and because I share a name with my father and grandfather, I cannot be verified and complete the order. During the order process in-store for new phone, phone number porting, etc there is a step