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KarmaQueen's profile

Contributor

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1 Message

Wednesday, July 27th, 2016 10:32 AM

Closed

new computer log in alert

Will AT&T send a new computer log in alert to the primary holder if I log in from a different computer than I usually do? 

I want to check our wireless account while I am out of town, but afraid it will send an alert to my husband's phone. 

Community Support

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15.2K Messages

8 years ago

Greetings @KarmaQueen!

 

Logging into the account will not, on its own, send alerts. However if you make any of the following changes online, a notification will be sent out to the account holder’s phone/email:

 

  • Update the billing address.
  • Change the contact email address on the account or a device.
  • Create an online account.
  • Add or remove an account linked to a profile.
  • Change security questions or answers.
  • Reset a forgotten password.
  • Change a wireless account security passcode.
  • Change billing format (paperless or paper).
  • Add or change a device user's name.
  • Update your Combined Bill.

 

Thanks for reaching out about this, have a fantastic trip!

 

Tim, AT&T Community Specialist

Contributor

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1 Message

6 years ago

Has this changed at all?

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