For the mom who gives us everything - Mother's Day gifts that connects us.
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Data Breach

I have tried to sign on to ExperianID and it says my activation code is invalid. Help!

Questions

2

0

0

Accepted Solution

Having issues getting discount - Gold Star Family

Hello, I am a gold star military family. Meaning, my husband was killed in action. I have an active military ID and I get military discounts everywhere. According to the AT&T military offer page.. I will paste it.. "...and (iii) qualified spouses of active duty or deceased U.S. military servi

Questions

225

10

0

Need help from AT&T to investigate a bad route

I have AT&T 1 gig fiber and my brother has Comcast 1 gig service and lives about 2 hours away from me. Whenever I transfer files to him, the average speed is 2MB/s! With 1 gig upload, I'd expect to get -AROUND- 90MB/s. I only have this slow upload problem to him, nobody else. I have tried conne

Questions

5

0

0

Accepted Solution

Official Solution

Not receiving all incoming messages

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

Questions

4.7K

215

ATT Yahoo Email Problem

All of a sudden, the emails I receive that were sent to me by phone numbers (NOT other email addresses) have blank bodies where the message should be. There is absolutely nothing there to read.  What gives?  How do I fix this problem that never has occurred before?  Thanks.  &nb

Questions

4

0

0

How can I keep att prepaid number and change from prepaid plan to regular att phone plan

Currently have att prepaid plan and have purchased Apple Watch. I know I need regular att plan to add cellular watch option but NOBODY AT ATT 611 or 800# can tell me how to do it and to go to store, but corporate store can’t move it and then 800# told us “article Knowldge base” said retail, not cor

Questions

4

0

0

Overseas (China) phone usage

I was told that I'm not eligible for an international phone plan for our trip to China, but that I can receive text messages (to get 1 time passcodes) @ .50 each. Will I really be charged for every text message received while I'm there, including spam, etc? We only need texts to get the passcodes. W

Questions

12

2

0

email to self, addressee unknown/gmail emails

I have an @sbcglobal.net email address. I have two issues: - I'm having trouble getting gmail emails. All of a sudden, I either don't get them, or I get them at least four hours later. I'm getting multiple other emails from many different people and companies as normal, which do not seem to be del

Questions

7

0

0

Long Range Wifi Atenna Extender

We have an ATT BGW210 Gateway router, and are looking to boost our Wifi signal significantly for our small business. This is a semi outdoors business, and the signal would need to reach several hundred feet in multiple directions to support a variety of electronics, such as our Payment Processing sy

Questions

8

1

0

Accepted Solution

When to add International Travel Add-on

I will be traveling next month and will be in England and Dublin from the 6th to the 12th. Would I be ok to add the travel add-on before we leave on the 5th? We will be in London on the 6th and will be leaving Dublin on the 12th. My phone is an AT&T Samsung S20FE if that matters. I'm just worrie

Questions

595

11

0

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(41)
Data Breach

I have tried to sign on to ExperianID and it says my activation code is invalid. Help!

Questions

2

0

0

Need help from AT&T to investigate a bad route

I have AT&T 1 gig fiber and my brother has Comcast 1 gig service and lives about 2 hours away from me. Whenever I transfer files to him, the average speed is 2MB/s! With 1 gig upload, I'd expect to get -AROUND- 90MB/s. I only have this slow upload problem to him, nobody else. I have tried conne

Questions

5

0

0

ATT Yahoo Email Problem

All of a sudden, the emails I receive that were sent to me by phone numbers (NOT other email addresses) have blank bodies where the message should be. There is absolutely nothing there to read.  What gives?  How do I fix this problem that never has occurred before?  Thanks.  &nb

Questions

4

0

0

How can I keep att prepaid number and change from prepaid plan to regular att phone plan

Currently have att prepaid plan and have purchased Apple Watch. I know I need regular att plan to add cellular watch option but NOBODY AT ATT 611 or 800# can tell me how to do it and to go to store, but corporate store can’t move it and then 800# told us “article Knowldge base” said retail, not cor

Questions

4

0

0

email to self, addressee unknown/gmail emails

I have an @sbcglobal.net email address. I have two issues: - I'm having trouble getting gmail emails. All of a sudden, I either don't get them, or I get them at least four hours later. I'm getting multiple other emails from many different people and companies as normal, which do not seem to be del

Questions

7

0

0

No Email from CdKeys Website

Hello, I placed an order from the CDKeys website. I believe their email domain is @cdkeys.com I do not even receive emails from them to reset my password. I spoke with their support and they are suggesting to whitelist the email address. I don't know how to do that. Can an ATT Support person assis

Questions

6

0

0

Trending Accepted Solutions

(50)

Accepted Solution

Official Solution

Not receiving all incoming messages

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

Questions

4.7K

215

Accepted Solution

Official Solution

Internet down

Solid red on Wi-Fi, nothing on phone light

Questions

816

6

0

Accepted Solution

Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

249

21

0

Accepted Solution

Official Solution

About changing internet plan

Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.

Questions

227

2

0

Accepted Solution

Official Solution

AT&T won’t unlock my deceased Mom’s iPhone

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

Questions

150

1

0

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