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Need help from AT&T to investigate a bad route

I have AT&T 1 gig fiber and my brother has Comcast 1 gig service and lives about 2 hours away from me. Whenever I transfer files to him, the average speed is 2MB/s! With 1 gig upload, I'd expect to get -AROUND- 90MB/s. I only have this slow upload problem to him, nobody else. I have tried conne

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24 to 24 hour clock

How do I set my device to display 24 clock?

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I'm still waiting for $300 Reward Card per my (EXCLUSIVE MEMBER OFFER)

Hi,On 02/08/2024 I saw a reward for $300 in getting Fiber, since then I have not received any of it. I spent a lot of time during the call with the sales guy, he made me spent an annual membership with AARP to add more discounts to my account, at the end and until he made sure I bought the membershi

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Denied New Line and Installment Agreement through BestBuy; Easily Approved through AT&T

I am trying to purchase devices on new lines through an AT&T installment plan purchased at BestBuy. My first two phone purchases worked without issue, my third required an excessive down payment, and number four is completely denied.  My credit score is 800+ through all three reporting bur

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Sent New BWG320 Gateway, and then sent VIP1200 receivers (3) and I see no way to hook them up together.....

Have had problems in dealing with "Customer Service". First, since my current gateway/modem is now not receiving any updates, I called and they sent me out a BWG320 gateway.  They did not look and see that I also have U-Verse cable, and I saw there was not a way to connect the new gate way wit

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ATT Reward Card

My $150 AT&T Visa Reward Card has not been sent to me despite me claiming it on 4/20/2024 and the Reward Center saying it had been mailed on 4/25/24. It has been 18 days since is has been mailed. What do I have to do to receive my card?

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Why won't AT&T bill with a payment address and/or allow Bill Pay on their new Internet Air?

This is the least user friendly option. I am not going to give my banking information to a company that can't keep customer information safe, and I'm not going to go to their site to pay on a monthly basis either. It will cause them to loose customers.

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Accepted Solution

Firewall security for LAN ports when Gateway is in passthrough mode?

Context: I just got AT&T fiber service installed with a BGW320-505 Gateway. I want to use my eero Pro 6E mesh with the ATT gateway in IP Passthrough mode.  On the gateway I have 3 eeros connected via ethernet backhaul.  On the Gateways's 4th ethernet port I have a switch that connects

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Message Us01lv

I'm trying to call my friend and it tells me that msg, what does it mean?

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I never received my $300 reward card for switching to AT&T Fiber

In May I had a salesman come to my door offering me a $300 gift card deal for switching to the newly installed AT&T Fiber lines in my neighborhood. Just for some background to add context to my frustration... This installation had been a very big hassle for us as they ran out of cable for months

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(53)
24 to 24 hour clock

How do I set my device to display 24 clock?

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3

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Denied New Line and Installment Agreement through BestBuy; Easily Approved through AT&T

I am trying to purchase devices on new lines through an AT&T installment plan purchased at BestBuy. My first two phone purchases worked without issue, my third required an excessive down payment, and number four is completely denied.  My credit score is 800+ through all three reporting bur

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3

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BGW210 + Eero

Please tell me the best way to set up the BGW210 with Eero. I am using Eero because the ATT extenders do not work and do not offer a guest network (extenders).   I currently have the Eeros set up in Bridge mode but Eero tells me this is not the best way.  ATT told me several years ago th

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9

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Attempting to log into my sbcglobal.net account & receiving error, can't even change password per KB article recommendations

sbcglobal.net account suddenly stopped working today. receiving the following error Unable to restore access at this time We don’t have the account details needed to restore access. Have been trying for the past 2 hours with no success.  Called support & they were unable to hel

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6

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SBCGLOBAL.NET Email

I can't receive emails to my ....@sbcglobal.net address. I can send emails from there but don't receive anything. It was managed by Yahoo previously, but the emails are not going to Yahoo either, they didn't go to my Outlook either. No help from AT&T.

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Unable To Receive Email From Select People On Our pacbell.net Accounts

We have had emails set up as part of the "bell" companies for many years - specifically "pacbell.net". We have never had any issues, but recently (past couple of weeks) we have been unable to receive email from a number of personal and business accounts - most of which we had consistently correspon

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Trending Accepted Solutions

(37)

Accepted Solution

Official Solution

Not receiving all incoming messages

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

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5.8K

242

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Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

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282

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Accepted Solution

Official Solution

avoiding charges when traveling internationally

I'm trying to avoid disconnecting my At&T service. I have an AT&T eSIM card, but am traveling abroad for 4 months. I have a physical international SIM card here in France and use that cellular data for all my calls and internet business. However, I DO want to be able to use iMessage on wifi,

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163

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Accepted Solution

Official Solution

Odd Bellsouth.net Domain Email issues just starting...

1. My WIFE - MOST important - we moved and no longer have ATT, but loved it and my Fathger-In-Law Retired with you guys, but we don't have access after moving. My wife got an iPhone 13, I think. Her mail app will no longer receive email from her Bellsouth.net account. She also uses Outlook 2013 on W

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122

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Accepted Solution

Official Solution

International Day Pass (IDP)-Calling Between IDP Countries

I have IDP setup on my phone. When I travel to Europe, and I am in Germany (an IDP country), can I call someone in Italy (also an IDP country) for no additional charge? I have an unlimited plan on my phone. Based on the Day Pass terms, it sounds like, when I am traveling, I can call any IDP country

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