For the mom who gives us everything - Mother's Day gifts that connects us.
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Complaint About an AT&T Store!

On Tuesday, May 7th, I went to an AT&T store in Mesa, Arizona. The salesman who sold me the service had sent me there for them to transfer the numbers in the directory of my Verizon flip phone to my new AT&T flip phone. The salesmen were very rude and told me it couldn't be done.  

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1

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email going away????

I keep receiving emails saying that my old email will be shut down or that they are closing old versions of the Mailbox. We have 3 email addresses with AT&T and I don't know if these are real emails or fake. I have had some trouble getting emails over the past week or so - delivered much later t

Questions

7

1

0

Accepted Solution

Unlock iPhone fails, reason is not correct.

Hi, I am not an AT&T customer. I submitted an unlock request for a 2nd hand iPhone, and only put in the IMEI.  The email back said that it couldn’t complete the request, as the phone is not on the AT&T network (yes, correct), and I should resubmit the request without the phone number.

Questions

26

7

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email timeouts

Can't receive email from Yahoo domain account using AT&T Turbo3 hotspot. Attempting to connect with Win10 laptop with Thunderbird and Android tablet with K-9 Email app. I can download email using Android phone with K-9 on a different data plan.

Questions

37

4

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I tried to install a wifi extender. All went well until I needed to find where to place it.

When I went from spot to spot in my house to find a good place for the extender, I kept having to move closer and closer to the gateway until it became ridiculous to use an extender - even 10' from the gateway was not good enough.

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10

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Need help from AT&T to investigate a bad route

I have AT&T 1 gig fiber and my brother has Comcast 1 gig service and lives about 2 hours away from me. Whenever I transfer files to him, the average speed is 2MB/s! With 1 gig upload, I'd expect to get -AROUND- 90MB/s. I only have this slow upload problem to him, nobody else. I have tried conne

Questions

40

15

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Navigating Administrative Requirements: Understanding NIF and NISS in the Context of AT&T Services

Hey AT&T Community! I'm delving into the administrative processes of NIF (Número de Identificação Fiscal) and NISS (Número de Identificação de Segurança Social), and I'm curious about how they relate to AT&T services and products. Specifically, I'm interested in understanding any implication

Questions

6

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0

experian identity works activation code sent by att does not work

Recieved a letter dated april 25, 2024 speaking to the recent data breach. Said I could sign up for protection through experian identity works, however when I filled out the form (which is good til August 2024) it kept stating the activation code was invalid. Really ATT???? Anyone else having this i

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44

3

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identity theft protection

att sent notice it would cover id theft protection through experian id works on 4/25/24. the activation code included is not valid. what is the problem?

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18

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EL52203 phone microphone does not work on oubound calls

I was talking on the phone and accidentally pressed a button. The screen showed that I had pressed 5, however, my microphone suddenly stopped working. I then figured out that it only works on inbound calls, and if I try to make an outbound call using the phone, the microphone refuses to work. The mu

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4

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Complaint About an AT&T Store!

On Tuesday, May 7th, I went to an AT&T store in Mesa, Arizona. The salesman who sold me the service had sent me there for them to transfer the numbers in the directory of my Verizon flip phone to my new AT&T flip phone. The salesmen were very rude and told me it couldn't be done.  

Questions

1

0

0

Navigating Administrative Requirements: Understanding NIF and NISS in the Context of AT&T Services

Hey AT&T Community! I'm delving into the administrative processes of NIF (Número de Identificação Fiscal) and NISS (Número de Identificação de Segurança Social), and I'm curious about how they relate to AT&T services and products. Specifically, I'm interested in understanding any implication

Questions

6

0

0

EL52203 phone microphone does not work on oubound calls

I was talking on the phone and accidentally pressed a button. The screen showed that I had pressed 5, however, my microphone suddenly stopped working. I then figured out that it only works on inbound calls, and if I try to make an outbound call using the phone, the microphone refuses to work. The mu

Questions

4

0

0

Takes a long time to fix!!

ATT keeps on moving the fixing time! From 2pm to 5pm, and I don’t know if I can trust their messages any longer! I’m paying for a service that’s poor.

Questions

9

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0

Cannot see device on Smart Home Manager

I've seen a few threads but didn't get an answer... i'm trying to find my son's desktop computer on the Smart Home Manager so I can create a profile and shut the internet off at night so he won't play games till late.   I can see every manner of device connected to my router, but none of

Questions

8

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Breach activation code sent by AT&T is not valid

I received two separate letters about my data being breached and how I was being offered free of charge by Experian's IdentityWorks. I have entered both activation codes and get messages that neither of them is valid.

Questions

18

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Trending Accepted Solutions

(44)

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Not receiving all incoming messages

Starting yesterday 5/6/24 I have some emails not being delivered. The sender is getting NO error message.  They are NOT going to spam.  They are NOT going to trash.  There are NO filters and NO blocks.  There are multiple senders, one being another address of my own.   

Questions

4.9K

222

Accepted Solution

Official Solution

Internet down

Solid red on Wi-Fi, nothing on phone light

Questions

973

6

0

Accepted Solution

Official Solution

About changing internet plan

Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.

Questions

265

2

0

Accepted Solution

Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

264

21

0

Accepted Solution

Official Solution

AT&T won’t unlock my deceased Mom’s iPhone

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

Questions

157

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