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Due date was changed

The manager of my local store told me my prepay autopsy due date would be the 6th of each month, it has been for about 6-7 months, now they sent me my usual text about my autopsy being due on the 6th......they never said ANYTHING about the 5th, the day they ended up taking it out AND changing my due

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13

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Fraud

I noticed Junipers post & your answer about fraud isn't entirely right. It IS fraud when one of your representatives promises a free iPhone & then the customer is charged for it!!!! Or is it just called lying in your book, either way, it makes your company look pretty shady. What? Are you going to t

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12

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Unable to Activate eSim

Hello, I paid for a prepaid e-sim service but it is not working. I paid 54 dollars and I still can't activate the SIM card on my cell phone. When I try to connect my cell phone to the E-SIM card using the QR code it tells me that it is disabled and that I should contact you. But I can't since my pho

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33

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Liar trapped me

since about December 2023 I’ve had numerous back fourth horrible phone calls with AT&T customer service about my bill. After finally having enough I called in one day to ask for my portout number. An agent starts to ask me why I need my portout number & if there is anything he can do for me

Questions

43

8

Being charged again

I was charged again for a bill that was already paid. I have the screenshots but it’s not allowing me to attached . Once responded back to I can provide you with the screenshots

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30

4

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Why is connectivity SO bad???

I can't relax and enjoy a TV show in the evening on my iPad, because the signal keeps dropping. OVER AND OVER AND OVER!!! I miss most of every story line!

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24

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Changed my prepay autopsy due date

AT&T has been billing me on the 6th of each month since I got my phone 6-7 months ago & this was what the manager of the store told me my due date would be on the 6th. This month, I get my usual message that my autopsy due date was the 6th & they would take it out before midnight. Well,

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9

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All of my watches can not connect to cellular

I have spent a total of over 20 hrs on support trying to get our watches connected to cellular. This results when we upgrade or replace a watch. Any changes results in no cellular and ATT can't see to fix this issue. We cancelled two cellular lines from our watches be we waited so long and were sick

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19

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Accepted Solution

Family Setup Apple Watch & ATT = Monumental Frustration, Hours Spent on Support, And Still Watch Does Not Have Cell Service - HELP!

I recently bought two Apple watch SE (2nd generation) to function as a stand-alone watch for my kids (e.g., they don't have phones, so they will use the watch as a phone). Over the last 24 hours, I probably have spent 6 + hours with support with only partial success.  I have followed the gene

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748

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data usage

If i facetime on my ipad that uses the same icloud as my phone can it be seen on the data usage?

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18

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(8)
Changed my prepay autopsy due date

AT&T has been billing me on the 6th of each month since I got my phone 6-7 months ago & this was what the manager of the store told me my due date would be on the 6th. This month, I get my usual message that my autopsy due date was the 6th & they would take it out before midnight. Well,

Questions

9

0

0

Hola no recibo el mail de confirmaci?n para liberar un iPhone

Hola no recibo el mail de confirmaci?n para liberar un iPhone

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12

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Leave positive comment

I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c

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24

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phone keeps losing total connection to ATT

I have my wifi off so that setting is doing nothing, but for some reason I have 0 ATT signal in the middle of Oklahoma City. I put it in airplane mode and use the phone for a little bit then all of a sudden poof no network connection until i put it back in airplane mode and turn it off. that is the

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36

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Account management email info incorrect?

Hey, Has anyone added a wireless account to a new user id on My ATT and then received an automated email from ATT Account Management that says: You have added the following ATT account to user id: *your user id* And then says Account type: Wireless Last four digits for wireless number: **** Last fou

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31

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No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

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40

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Trending Accepted Solutions

(38)

Accepted Solution

Samsung A23 Software Update failed

Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone

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1.5K

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Accepted Solution

Official Solution

New 2024 iPads ??

Will ATT be selling or an upgrade for the New ipads announced today?

Questions

215

21

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Accepted Solution

Official Solution

AT&T won’t unlock my deceased Mom’s iPhone

My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev

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145

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Accepted Solution

Official Solution

I want to add Rita A. On my account from a t and t

I need to add her on the account (Edited to remove personal information)

Questions

65

3

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Accepted Solution

Official Solution

Same day upgrade?

If i were to pay my remaining balance on my phone today, would i be able to upgrade in store same day? Or would the payment have to process before i can upgrade? Id like to walk out with a new phone same day if possible

Questions

60

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