AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Wireless Account & Billing
Features & Services
Phones & Devices
AT&T PREPAID
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
The manager of my local store told me my prepay autopsy due date would be the 6th of each month, it has been for about 6-7 months, now they sent me my usual text about my autopsy being due on the 6th......they never said ANYTHING about the 5th, the day they ended up taking it out AND changing my due
Questions
•
Wireless Account & Billing
13
1
0
I noticed Junipers post & your answer about fraud isn't entirely right. It IS fraud when one of your representatives promises a free iPhone & then the customer is charged for it!!!! Or is it just called lying in your book, either way, it makes your company look pretty shady. What? Are you going to t
Questions
•
Wireless Account & Billing
12
1
0
Hello, I paid for a prepaid e-sim service but it is not working. I paid 54 dollars and I still can't activate the SIM card on my cell phone. When I try to connect my cell phone to the E-SIM card using the QR code it tells me that it is disabled and that I should contact you. But I can't since my pho
Questions
•
AT&T PREPAID
33
12
0
since about December 2023 I’ve had numerous back fourth horrible phone calls with AT&T customer service about my bill. After finally having enough I called in one day to ask for my portout number. An agent starts to ask me why I need my portout number & if there is anything he can do for me
Questions
•
Wireless Account & Billing
43
8
I was charged again for a bill that was already paid. I have the screenshots but it’s not allowing me to attached . Once responded back to I can provide you with the screenshots
Questions
•
Wireless Account & Billing
30
4
0
I can't relax and enjoy a TV show in the evening on my iPad, because the signal keeps dropping. OVER AND OVER AND OVER!!! I miss most of every story line!
Questions
•
Features & Services
24
5
0
AT&T has been billing me on the 6th of each month since I got my phone 6-7 months ago & this was what the manager of the store told me my due date would be on the 6th. This month, I get my usual message that my autopsy due date was the 6th & they would take it out before midnight. Well,
Questions
•
Wireless Account & Billing
9
0
0
I have spent a total of over 20 hrs on support trying to get our watches connected to cellular. This results when we upgrade or replace a watch. Any changes results in no cellular and ATT can't see to fix this issue. We cancelled two cellular lines from our watches be we waited so long and were sick
Questions
•
Phones & Devices
19
2
0
Accepted Solution
I recently bought two Apple watch SE (2nd generation) to function as a stand-alone watch for my kids (e.g., they don't have phones, so they will use the watch as a phone). Over the last 24 hours, I probably have spent 6 + hours with support with only partial success. I have followed the gene
Questions
•
Phones & Devices
748
10
0
If i facetime on my ipad that uses the same icloud as my phone can it be seen on the data usage?
Questions
•
Phones & Devices
18
3
0
AT&T has been billing me on the 6th of each month since I got my phone 6-7 months ago & this was what the manager of the store told me my due date would be on the 6th. This month, I get my usual message that my autopsy due date was the 6th & they would take it out before midnight. Well,
Questions
•
Wireless Account & Billing
9
0
0
Hola no recibo el mail de confirmaci?n para liberar un iPhone
Questions
•
Phones & Devices
12
0
0
I wanted to commend Brianna, the AT&T manager with whom I spoke at length with on April 30 (2.5 hours!), Brianna somehow managed to resolve a long-standing problem with my wireless/landline account. I had signed up for autopay/paperless billing and for some unknown reason AT&T told me they c
Questions
•
Wireless Account & Billing
24
0
0
I have my wifi off so that setting is doing nothing, but for some reason I have 0 ATT signal in the middle of Oklahoma City. I put it in airplane mode and use the phone for a little bit then all of a sudden poof no network connection until i put it back in airplane mode and turn it off. that is the
Questions
•
Phones & Devices
36
0
0
Hey, Has anyone added a wireless account to a new user id on My ATT and then received an automated email from ATT Account Management that says: You have added the following ATT account to user id: *your user id* And then says Account type: Wireless Last four digits for wireless number: **** Last fou
Questions
•
Wireless Account & Billing
31
0
0
Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando
Questions
•
Phones & Devices
40
0
0
Accepted Solution
Yesterday on May 2nd my Phone (Samsung A23) needed a software update ,so I decided to do just that,it was working completely fine etc. Today May 3rd I realize that it was moving very slowly in regards to certain apps ,so I decided to close all apps and restart my phone,and as a result: -the phone
Questions
•
Phones & Devices
1.5K
5
0
Accepted Solution
Official Solution
Will ATT be selling or an upgrade for the New ipads announced today?
Questions
•
Phones & Devices
215
21
0
Accepted Solution
Official Solution
My mom passed away in July 2022 and after she died, my Dad brought her phone into an AT&T store in New York. The AT&T employee told my dad after he proved that she died that AT&T was closing my Mom’s account and that her remaining payments would be waived and take care of. My Dad was nev
Questions
•
Phones & Devices
145
1
0
Accepted Solution
Official Solution
I need to add her on the account (Edited to remove personal information)
Questions
•
Wireless Account & Billing
65
3
0
Accepted Solution
Official Solution
If i were to pay my remaining balance on my phone today, would i be able to upgrade in store same day? Or would the payment have to process before i can upgrade? Id like to walk out with a new phone same day if possible
Questions
•
Phones & Devices
60
2
0
Moms give us everything. Let us help you find the perfect gift to say thanks to the mom in your life.
Surprise them with a Mother's Day gift that connect us!
You can pre-order the new iPad Pro and iPad Air now, with availability in stores beginning Wednesday, May 15. You can purchase iPad Pro devices with an exciting offer for those adding a new line, with choice of Unlimited Your Way.
• Pre-order the iPad Pro 13" now:
Standard Glass | Nano-Texture Glass
• Pre-order the iPad Pro 11" now:
Standard Glass | Nano-Texture Glass
• Pre-order the iPad Air now:
iPad Air 13" | iPad Air 11".
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.