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Coming to California for a holiday from Finland

Hello!I coming to California for holiday this june. I'm asking about prepaid plans. I have Oneplus 5t phone. Does it work on ATT network with 4G? If I buy the Unlimited 85$/mo. plan, what restrictions are there besides it may slow down if there is congestion on network after 22GB. Is there any restr

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310

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Prepaid account line change

If i cancel/remove owner line or other line will the remaining lines keep service until the next bill period or will i he billed for the remaining lines instantly snd lose service on all lines.

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45

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Mobile hot spot

How do i set up mobile hot spot? I am currently on a prepaid account and when I go to the hit spot tab on my phone it tells me to call 611 or go online.. is there anyway I can enable it right now? I have an iPhone 7+

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6.4K

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Calls and texts

I'm not sure what's going on with my phone will not let me call out at all . I can't send or receive any calls or texts. I need to reload my a ccount but in order to get the twerporay pin number I would need to be able to receive texts

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54

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Why is a different name showing up when I make a payment via Kiosk?

I go in and make a payment for my prepaid phone at the kiosk but the name is incorrect on the top right hand corner. I have my name on my online account information but the Kiosk shows differently. Someone better fix this.

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344

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Urgent Plan Cancelation

So, recently I moved from Portugal to San Diego and went to a AT&T store to get a plan, I got the 8G plan for 40$ a month using autopay.The thing is, I had to return in urgency back to Portugal a week later.How can I cancel my plan/card?? It is in autopay and I don't want to be charged 40$ per month

Questions

114

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I need a refund on my AT&T prepaid card

I want to refund my AT&T prepaid card for money

Questions

64

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Second Phone Line Under A Different Name

My wife and I are on the same account. The account is under my name.  Whenever she receives text messages, the voice announces that there's a message for me (my name) instead of using her name.  Is there a way to have her phone number associated with her name even though I am the account

Questions

331

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How to give feedback about a poorly handled account closure

I called in to cancel my autopay on the 11th of December from my home in London... I spent 10 minutes on hold (with international fees) only to speak to a gentleman who apparently told me he ended the account, but didn't. The Money was taken out of my account again on the 21st... I called in to spea

Questions

433

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Cancellation my prepaid

Hi I'm At&t customer Taehwan OhMy phone number is (Edited per community guidelines) By the corona19, I come back to my hometown, South Korea, so I don't use the at&t data or service. But, before coming to Korea, I missed to cancel the prepaid. By the way, I paid my monthly fee. I don't want to spend

Questions

94

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Prepaid plan change

I have prepaid number in AT&T and I'd like to get an online offer. Can I transfer my current prepaid number to the new one?https://www.att.com/buy/wireless/prepaid/plansAT&T PREPAID SM 8GB Online Offer

Questions

279

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Can I stop my auto-pay plan if i don't remember my phone number?

Hi,I'm out of the country now and didn't cancel my AT&T auto-pay plan before I left. I know it sounds ridiculous but i really don't remember my AT&T number since i bought the number just for temporary use. Now it gives me trouble that it charges me every month and I don't know how to cancel it. I co

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483

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I have a multi-line plan with my three kids. Money is tight this month.

Is it possible to only pay for one or two of the phones this month, but still keep the other phones on it and pay them next month?

Questions

432

2

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"Sim Card Not Provisioned" suddenly

Hello, the weirdest thing happened tonight. I was working on my computer when suddenly my phone made a noise out of nowhere, checked it and a message popped up "sim card not provisioned mm 2". This was right at 9pm pst so when I called the customer service line, it told me the office was close and t

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1.1K

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Prepaid mobile hotspot

I have purchased add on data to my hotspot. Even when nothing is connected to it, the data is gone within an hour. This has occurred 3 times in the past day. Is it possible that my device has been hacked? What can I do to correct this situation?

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46

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Will at&t support my foreign cellphone (3G?)

I'm going to be living for a year in the States and I need a prepaid SIM card. However my phone is a BQ Aquaris U plus, and works with the following bands:4G: 800 / 1800 / 2100 / 2600 B20 / B3 / B1 / B73G: 850 / 900 / 1800 / 1900   V / VIII / II / I2G: 850 / 900 / 1800 / 1900 I'm guessing that means

Questions

574

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PREPAID unlock

Paid for AT&T PREPAID phone and I cancelled service at 5 months, so there for I can not get the phone unlocked regardless? 

Questions

105

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Switch phone for iPhone 13?

I'm an international student currently studying in the US. Shortly after we arrived, my mom went to an AT&T store to buy me a new iPhone with an American number, but at the branch she visited she was told that there were no iPhones available for prepaid plan holders; only postpaid, and I wasn't

Questions

1.2K

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$.70 911 charge?

I have been using the GoPhone for over a year, and it has been nothing but a pain in the bneck since. Last month alone, you magically removed over 100 of my minutes, and now this time you seem to have taken out $.70 for a 911 call I never made!!! Why would there be a fee for that anyways, when I alr

Questions

2.3K

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Will I get the prepaid service charge refunded if I never activate the prepaid sim card?

If I order a device online and pay the initial month's prepaid service, will I get that service charge refunded if I return the sim card without activating it?

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225

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