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AT&T Fiber for Alaskans

AT&T Fiber should come to Alaska and steal GCI & ACS customers. I'm tired of being limited to 10mb service while paying $120/mo. Bring in fiber and let's get those lower 48 prices & services going, it's 2020 and digital streaming is the modern way of entertainment.

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Thinking about a new phone and joining it with my directtv, internet and house phone

What kind of discount can I get

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43

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Escalation department or top tier customer service management info request, please help!

I’ve ported from T-Mobile to AT&T two days back.One of the sales executives LIED and gave a false statement to get an extra order in his account. Only based on which I've ordered an Iphone11 with a trade in over the same call. Now due to that, AT&T is asking me to pay 75$/month more than my budget,

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110

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Unlimited & More Premium Data Question

I have the Unlimited & More Priemium with 4 lines. I understand that the speed may be reduced after 22gb's of data is used. My question is, is this 22gb's per line/individual or for all 4 phones combined. I had assumed it was per line, but phone rep stated it is total for all lines.Any help would

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68

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long term use of ATT # in canada

I ma a AT&T Unlimited Elite plan for my family. My daughter will be attending school in Ontario, Canada and would like to retain her phone # and continue to use her current iPhone from AT&T.   The iPhone (dual sim) is fully paid and can be unlocked by AT&T. Questions: 1) Can she co

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591

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Can't send or recieve texts

I've been at this THIS time since November 3rd. My photos show what my problem is, I'm sorry I'm so tired of typing it all out its not even funny. Since these were posted the only updates is I have since factory reset my phone with no luck and today I received a new sim card, also with no luck. Some

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15

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Bait & Switch on wireless plan / billing

Up until mid July 2022 I had the grandfathered 30gig data plan with unlimited call/text. My wife was going over data multiple times and or July I was looking at additional $100+ on top of my monthly bill of $250. So I thought I would call to find out how much would unlimited plan cost. Rep told me t

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47

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Unlimited Data

I have a plan with the old unlimited data feature. I have been reluctant to change to the new unlimited plan that is offered because some  friends who did so a couple of years ago found it not to be truly unlimited for anything other than texting. Can any long term AT&T subscriber who has recently s

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157

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Help please! Where's MAX?

Hello there! So I feel like I really got bamboozled in switching services to AT&T. I was told by the representatives that signed me up that there were streaming services available after repeatedly letting them know that Id need to factor in those services that I had with T-Mobile in making the

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57

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My prepaid log in info

When it goes from my att account to my att prepaid account log in... I put my phone number and pin/password but says it's incorrect

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53

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Error Code 43408

I switched to the Unlimited Elite Plan so we could have HBO. I seem to be having the same problem as several others. I cannot get signed on to receive HBO. I get a message that says "Looks like your plan isn't eligible for the HBO benefit." I have tried several of the different solutions I have

Questions

440

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Closed

Lies and crafted deception.

I called At&t to become a new customer. I was told my brand new $1200 tablet with the best plan, would have unlimited calling text and not slowed Internet. On top of this it would have 50 gigs of mobile hotspot. I agreed and they sent it out. I couldn't see my new plans details because At&t

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54

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Cannot activate HBO with Unlimited Elite wireless service

One of the reasons I chose the AT&T Unlimited Elite plan was the free HBO. I have tried using the Access HBO link on your support page (https://www.att.com/support/article/wireless/KM1261921/), but that just leads to a page describing your unlimited plans.I have already tried activating at atttvnow.

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119

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Data speed is incredibly slow

Ever since I switched from prepaid unlimited to postpaid unlimited plus, my data has been incredibly slow. Videos buffer, pages take long to load, sometimes even time out. My software is up to date, there are no carrier updates. I’ve went all the way through the troubleshoot page, twice. It happens

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918

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Business in Argentina Rural Development Proposal

Yes I signed up for your wireless plan that allows me to use my phone between North America and Argentina when I go back. I and building a home and starting a couple of businesses and the rural areas of Argentina. To be specific Chaco province, and if you ever want to expand your business b

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20

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Outage

I currently have no service. Bill is up to date and I have checked on the AT&T app. First it said no outages detected and now it says my area doesn’t exist.. I look online and see that several people don’t have service. It’s been this way all day today. I hope this gets situated soon because I’m

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32

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Mobile Uploading speed

I have Unlimited Elite plan with Galaxy Note 8. What is the data uploading speed in 4G/LTE? And what is it with Mobile hotspot?

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47

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AT&T trying to screw me out of my grandfathered Medianet unlimited data plan!

AT&T trying to screw me out of my grandfathered Medianet unlimited data plan!   Ok, let me start by explaining some history. My family has been customers of AT&T since it was Cingular, 10+ years ago. We are still on the original contract we signed with Cingular. When we started, there were no smartp

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1.1K

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What credit reporting agency does AT&T use to conduct a credit check?

I have frozen inquiries on my credit with all bureaus and need to know which one to unfreeze so that AT&T can run a credit check. I am based in Los Angeles, CA.

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1.6K

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Port cancelation request to new At&t account, new # & SIM replacement, account cancelled instead, terminated installment plan HELP

My husband has prepaid service with At&t. I've had free service through Qlink for 6 years, same number but service was terrible where I live. His quality of service out here is impeccable. Little over a week ago, I broke my phone. My husband decided to get me a new one for Christmas from Best B

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58

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