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Re-porting phone number after cancellation

Hi, On Oct. 21, I placed an AT&T prepaid plan order and would like to port my number from another service provider to AT&T. After submitting and getting confirmation letters, I realized I needed to use another credit card and submit a cancellation. The cancellation is successful, but afte

Questions

660

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0

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Purdue 20 percent off for prepaid options?

I'm looking at the Unlimited prepaid option that is currently at $50/month. I saw on a Purdue website that "AT&T offers a 20 percent monthly service discount on qualified voice and data plans to Purdue University students." Does this mean that if I choose this Unlimited option as a Purdue studen

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69

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Cannot log into account to cancel my service

I recently got a last minute deployment and need to cancel my service and have my phone unlocked so that I can buy a local line and talk to my family. Every time I to log into my account it says "An error occurred while processing your request." I have tried using different browsers and they all dir

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377

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att.net Login Issue

Hello all, We are aware of an email issue that is preventing our members from logging in. We do not have a time-frame this will be resolved but our teams are actively working to address this.   Logging in using login.yahoo.com is a workaround.   Thanks ATTJohnCS, AT&T Commu

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22.8K

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Landline phone says check tel line

my cordless phone says check tel line, plug in regular phone still no dial tone. ive unplugged and plugged the lines in and still nothing. If anyone can help with this id really appreciate your time :-) Mahalo,Cheryl S.

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5.8K

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Text/Font is displaying incorrectly on Yahoo Mail through desktop website use.

Not only is mail displaying incorrectly, but text is displaying incorrectly across the entire website of Yahoo Mail. It happens on Chrome and Edge. It's displaying this way no matter what browser is being used on this desktop. It looks weird, stencil-like, and blurry. It's like there is a missing sy

Questions

2.9K

11

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Unlocking Iphone that is not fully paid off yet (I'm not the original owner)

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks

Questions

12.4K

17

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I get this error when upgrading: 'Unfortunately, your account does not currently have any lines available for upgrade'

I am currently trying to pre-order the Samsung Galaxy S10+ from Samsung.com. For the financing plan I click on the ATT Next Plan (as that is what my family has been using for many years, and my brother has recently used for his iPhone 10X). When I sign into my account towards the end of the process,

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1.2K

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I'm starting to grow a strong disdain for AT&T and their seemingly intentional methods of assuring you make zero progress toward resoluti

First, I bought a couple phones from somebody I know. I then opened an AT&T business wireless account, to which I added/ actived 3 devices total. A few days later I traded in my old S22 Ultra  for an $800 bill credit. The next morning, all three devices were dosconnected and  as I lat

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66

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How to get a VALID response from AT&T

As a first responder, I joined the FirstNet AT&T program 04/16/2022. I left T-Mobile after 15 years with then & never one had a problem. Not once! Now - all I have had with AT&T FirstNet is problems. Transitioning to the program itself wasn't a problem. However, I must say the guaranteed

Questions

64

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Caller ID City is Incorrect

There are many cities in my area code. My caller ID location on my new mobile number is a city miles from our actual location.  How can I get this updated without getting a new phone number.  Others in my family are also showing different cities - none of us have our actual city!  Pl

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52

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Location Sharing Screenshots - Advice needed, crazy ex.

A few months back I received these screenshots all at once. I have never shared my location with anyone but my daughter. I do believe my ex has something to do with it. He seems to know things that aren’t possible. Obviously there is much more involved but I am at a loss. I have changed my passcode,

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41

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Closed

MMS Messages failing to download on Prepaid Plan

I have an AT and T prepaid plan, but no data plan. I have used this plan without issue for at least three years.  In the past month or so, some (but not all) of the mms messages (picture messages and group messages) show up as "New multimedia message.  Receive?" and then when I hit "downl

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516

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Never got phone, never got a refund

In 2018, I bought an iPhone 8 Plus 64GB Rose Gold, Paid the $699.99 in FULL. Phone showed delivered, but it was never delivered. I contacted AT&T and they opened a case. I eventually got an email saying they got the phone returned back to them, and still had the audacity to not only tell me I wa

Questions

39

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An error during conversion from physical SIM to eSIM

My friend facing an troublesome situation.,, Device: iPhone XS Service: Prepaid physical SIM Final Goal: Convert physical SIM to eSIM She bought a physical SIM from AT&T online store, and tried to pay for the plan. However, an unexpected error occurred. So, she started a chat with 75421.During

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55

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Device unlock errors

Please I submitted an order for unlocking and the feedback was that my device has been tried too many times but right after that feedback my device was unlocked and now I’m doubting how it got unlocked 🤔. Please does it happens like that sometimes or …

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40

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My mother got at&t without my permission

Yes,  My mother owe's $315.00 to at&t at her house (Edited per community guidelines). I'm not sure how long she's had it. But it's illegal and I wish she would leave me alone. She keeps trying to ruin my life. And she's jealous of me. It's disgusting. I don't see her as my mother at all. Never have.

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87

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Closed

Texting works but no calls or data

I recently purchased a prepaid AT&t phone from Walmart, I've registered the phone but only texting works I cannot receive or make calls and no data. The phone is a AT&t Vista, onyx Black. HELLPPP

Questions

101

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ReFlashed firmware on S21. How do i unlock device?

I submitted a request 2 days ago have not gotten an answer back This isn't a at&t issued phone this is a Tmobile phone which i flashed to use at&t firmware since i was having network issues then (im not having them anymore now) and Qlink is somehow working on at&t towers. I just don't wa

Questions

275

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Unable to add website to exceptions list in Smart Home Manager

I am staying with my parents who have AT&T and my friend's website is being blocked as spam by AT&T Internet Security. Internet Security/Active Armor wasn't even activated on the account when I began receiving the pop-up, but I enabled it as without it I was not able to view the exceptions l

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2.7K

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