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msclaudiasandoval87's profile

2 Messages

Wednesday, December 20th, 2023 1:13 PM

My mother got at&t without my permission

Yes, 

My mother owe's $315.00 to at&t at her house (Edited per community guidelines). I'm not sure how long she's had it. But it's illegal and I wish she would leave me alone. She keeps trying to ruin my life. And she's jealous of me. It's disgusting. I don't see her as my mother at all. Never have. She's just not mother material. Plus ever since she met Juan , she turned into a perverted person, it's disgusting. What can I do? I don't like that she committed fraud by starting an account in my name with at&t . I forwarded my mail from her house and now at&t change the address on the bill to my address (Edited per community guidelines) like if it was my bill. (Edited per community guidelines)! It's in my name and this (Edited per community guidelines)! How did she start the account? Do they not ask for id? My name is Claudia (Edited per community guidelines) by the way and my identity theft addict mother name is Reyna (Edited per community guidelines). Well the account was opened illegally, obviously. I'll What should I do? Not only this, but she's tried cashing checks in my name. It's annoying. She doesn't need the money, she's bothering and it's annoying.

Accepted Solution

ACE - Expert

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32.5K Messages

6 months ago

First of all this is a public forum, not customer support. Posting personal details like your full name and address is how you open yourself up to identity theft in general, never mind any issues you have with personal connections like your mother.

If the AT&T account was opened in your name and SSN, then you will need to report this to AT&T's fraud department. Just keep it to the facts as AT&T like any other provide doesn't worry if you see her as mother material or who she is dating.

Report an unauthorized AT&T account or an account change

As she has also tried cashing checks in your name, then time to file a police report. Don't let any familial connection prevent you from reporting her to the proper authorities. Keep an eye on any financial accounts you have, such as a weekly review, and anything reported with the credit agencies to protect yourself against anything further.

(edited)

6 months ago

It's frustrating, but she keeps bothering me. It's weird and disgusting. Maybe she's sick or maybe it's an imposter. 

Community Support

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232.9K Messages

6 months ago

Hello @msclaudiasandoval87, we hear you, and want to help get this sorted. 
Thank you for reaching out to us.

To answer your question, If the AT&T account was opened in your name and Social Security number, you must notify AT&T's fraud department, Report an unauthorized AT&T account or an account change.

Please feel free to reach out for further assistance.

Thank you for reaching out to our AT&T Community.
-MatG, AT&T Community Specialist.

ACE - Expert

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32.5K Messages

6 months ago

With the repeated emphasis on "disgusting" and thinking mother is an imposter, I would seek actual professionals that can help in that situation. This being a customer to customer forum we can do nothing personally in this situation other than offer the guidance on disputing an account opened in your name fraudulently.

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