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AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

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High latency/high ping times

I've been having a lot of problems lately with high latency/high ping times with my AT&T Uverse Internet Service. See my example below when tryin

 posted 

7 months ago

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Last response by 

25 minutes ago

Can't process my iPhone IMEI to unlock it

Hello. I am trying to unlock my iPhone through the "Unlock your device" website, but when i fill all the info required, i am always getting this messa

 posted 

41 minutes ago

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Last response by 

27 minutes ago

Followed instructions on ATT web site to update email, but did not work, help?

When I logged into my ATT account to see if I had a bill due, it took me to a page to set a secure mail key. I followed the instructions which worked

 posted 

2 days ago

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Last response by 

50 minutes ago

Having bill issues and worst customer care experince every time when i had called them at 800-288-2020

I am an existing AT&T customer since 2018, I moved to a new apartment during 2019 October, i had called AT&T marketing/sales number to take internet a

 posted 

Yesterday at 11:07 PM

Collection scam for closed account through calls and mail from a company called Credence

My daughter had UVerse internet and television service until summer 2018, when she closed her account. She recalls that it took multiple phone calls a

 posted 

6 days ago

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Last response by 

Yesterday at 7:45 PM

Worst customer service of my life- dishonest and unresponsive

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and t

 posted 

Yesterday at 5:09 PM

Universal Plug and Play (UPnP)

Back to My Mac may be slow because NAT Port Mapping (NAT-PMP) or Universal Plug and Play (UPnP) is turned off on your router.   This is the message I

 posted 

3 years ago

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Last response by 

11 months ago

Fix wireless internet data

I noticed there was an increase in data for fixed wireless internet from 215 to 250 is there a way i can get this increase on my data plan?

 posted 

2 days ago

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Last response by 

Yesterday at 2:31 AM

Unknown Devices on Network

this device shows up as unknown30fff627206a.attlocal.net Hangzhou KuoHeng Technology Co.,ltd with this MAC Address: 30:FF:F6:27:20:6A so does anyone

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2 weeks ago

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Last response by 

2 days ago

Email I try to send to att.net addresses is failing due to prodigy.net servers not using TLS

I send a sports newsletter from my server every couple of days and severeal of my subscribers have att email addresses (@att.net, @sbcglobal.net, @pac

 posted 

6 days ago

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Last response by 

2 days ago