I was unable to activate my card online, but called the number on the card and successfully activated it. Now I want to register it but it's not working online either.  Customer service said they could send me a paper check, but I have had problems with the mail too, so that's not a good optio

AT&T sent a $60 charge to collections - I'm an active customer, on autopay with a $0 balance. It took me 4 hours just to find out what the charge was related to.  Then it took me another 2 hours to pay!!!!  I had to talk with 4 people just to pay.  On the last call, after 34 minu

I have had a bellsouth email for a minimum of 15 years, and whenever the time period was when AT&T took over Bellsouth.net, they must have deleted my email or something like that because when I am trying to get access to my email, it says it doesn't exist. Worse than that, they have a horrific c

Every time I log on to my @att.net account, it tells me I've tried unsuccessfully to use that password too many times and I have to reset the password. This is EVERY SINGLE TIME I log on.  Anyone else have this problem?  Better yet, anyone know how I can fix it?  Update:  It'

I need to scan the QR code to set up Smart Home Manager to check for weak spots in the house but I don't have a QR code.

I’m throughly upset with at&t at this given moment. My home was internet was canceledin error I originally called in for information on lowering my bill and to see if I qualified for any promotions being that I have been a long time customer. I was told my plan could be change to the fiber plan

So AT&T (uverse/wifi) keeps de-enrolling my autopay. It is the only company in decades of using online autopay that this occurs. It doesn't even happen with ATT prepaid cell autopay. Over years no one in customer service has solved the problem. I escalated it to the Office of the President. B

On 3/17/22 after several very lengthy phone calls and emails that the AT&T Global Fraud Management Organization made to me about what they suspected were fraudulent purchases of iPhones being charged to my AT&T account, they approved and issued 40% discounts to be applied to my AT&T acco

It's saying that my internet is not connected

I need to cancel my payment that I set up through support. It was setup for July 2nd. It shows that its coming out tomorrow!! I need to stop this payment!!

I recently moved out of an apartment building. I haven't been out long, but it took a few days to shut everything off after I was already moved out because I was intially hoping to just suspend or transfer my service to my new location, but that fell through. I was finally able to contact att and g

Learn What May Be Causing Your Service to Drop Have you noticed that your service seems to drop at a certain time of day? When this happens, our first thought might be, oh man, what is AT&T doing to my internet? The better question should be "which one of your devices is causing the internet t