Skip to main content
AT&T Community Forums
Announcements
Get to the head of the class with our Back to School deals!
AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

10.1K

Customer Advocate

Does AT&T have customer advocates?  How can I speak with someone other than the first line of agents?  I'm looking for someone to hear my concerns wit

Questions

393

2

WiFi Gateway

I changed my WiFi/internet package and was sent a new WiFi gateway. I unpacked the box and followed the instructions exactly. The new box works but wh

 posted 

a day ago

 • 

Last response by 

3 hours ago

Questions

18

1

0

Covid 18 waiver form

How or where do get the covid 19 waiver form?

 posted 

a day ago

 • 

Last response by 

4 hours ago

Questions

10

1

0

locked out of emails

I changed my password a while back and have forgotten it...when I go to get a new password, I have gotten a new phone and forgot to change to the new

Questions

2

0

0

michael scruggs

i paid my bill and my service have,nt came back on yet

 posted 

a day ago

 • 

Last response by 

8 hours ago

Questions

6

1

0

Billing dispute/complaints

How do you submit a complaint or dispute via email?

 posted 

4 years ago

 • 

Last response by 

8 hours ago

Questions

1.9K

4

0

Recovering access to old Pacbell.net email

Hello,   I recently learned that important emails were sent years ago to my Pacbell.net email after I stopped using it. My account has been inactive a

 posted 

18 hours ago

 • 

Last response by 

8 hours ago

Questions

4

1

0

change my internet password

how do i change my internet password to many people on my wifi

 posted 

a day ago

 • 

Last response by 

a day ago

Questions

3

1

0

Home internet service is out

internet service has been out all morning.  Devices say DSL service is not detected.  No apparent way to contact AT&T on a Sunday.  Need service to wo

 posted 

a day ago

 • 

Last response by 

a day ago

Questions

17

1

0

WiFi connected but unable to access internet

Our WiFi is on and connected with all green lights and will connect to all of our devices, but we are unable to access any internet still.

 posted 

2 days ago

 • 

Last response by 

a day ago

Questions

14

1

0

Get started...

Ask a new question

Pinned posts