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AT&T Internet Account

AT&T Internet Account

Learn how to manage your Internet service and account.

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Opened an account without my consent

About 2 weeks ago I called att to ask about prices. Was told they would need to check my credit.  I gave ID information but didn't have my ss wi

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Daily internet usage

I used to be able to view my daily internet usage when i clicked see my bill, but it's no longer working for me. Now when i click usage it keeps telli

 posted 

13 hours ago

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Last response by 

browndk26 

12 hours ago

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Transfer of responsibility

last week I called in and spoke to a Mike  Employee id (Edited as per community guidelines) Case Id# (Edited as per community guidelines) h

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CUSTOMER RETENTION & LOYALTY: Poor Customer Service Replacing Cracked Screen

I am an AT&T GOLD Customer having an AT&T Wireless account for 15-20 years with 4 phone number lines. I recently purchased an Apple SE IPhone

 posted 

20 hours ago

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Last response by 

arosa1130 

14 hours ago

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Account freezing

Am I able to freeze my account as I will be leaving the country for two months?

 posted 

2 days ago

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Last response by 

ATTHelp 

17 hours ago

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internet

How do I change authentication type on my gateway

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not getting email on desktop computer

i am not receiving email on my desktop computer. i have no problem receiving mail on my Ipad or phone but when I try and receive mail on my desktop t

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CARE CODE: 205.2 [LU003] message

I have had a problem with my email since changing my password on May 25, 2020, I have to log in with user name and password every time I want to view

 posted 

4 months ago

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Last response by 

Heatherkove 

a day ago

Questions

4.2K

30

Can’t transfer service

Trying to move service to new apartment. I was told that the previous occupant has a active account. And that I had to contact the previous occupant &

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Why do you hang up on me and not let me cancel my service

I have tried to cancel my service over the phone 3 times now. I have been hung up on twice when they can't sell me on staying, the call "drops". And o

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