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Wireless

Wireless

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wireless service

i never used the wireless service you are billing me for. nor did i sign up for it

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Accepted Solution

Forwarding calls internationally?

Hey all, So I'm going to be traveling internationally soon and I have an international plan for my personal cell phone. The company I work for forwards calls from the office landline to my cell, and I'm wondering if this will still work while I'm away, as it's not forwarding to an international num

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35

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Unlock Device

I changed my service provider to T-mobile last week and was not aware that my SIM card was locked to ATT. I submitted my unlock request a week ago and it is still processing. Since I already cancelled my prepaid account, every time I call customer service to ask for help it tells me to connect a new

Questions

34

1

AT&T never gave me trade-in credit

This whole program is insane. "Mail in your phone and we will give you $1000 credit in three months." What an effing scam! I mailed my phone in back in september 2023. It is now april 28, 2024. After multiple calls and hours on the line, I finally got a guy to confirm what I already knew: AT&T

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38

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Insurance

I filed a claim on 41 mm Series 7 Apple Watch online. It was accepted. When I received the confirmation I noticed that the replacement watch was a series 9, but a 45 mm service. I immediately called the online customer service phone number. After waiting on hold for 20 minutes, I was connected to

Questions

31

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Phone connecting to non-att isp?

Has anyone seen this before overnight my phone went from connecting to AT&T in Virginia to connecting to some random isp which says it belongs to Eagle Mountain Saginaw ISD which I don’t know what that is but my IPV6 still says AT&T Mobility LLC. Any thoughts on what would cause this to happ

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31

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Bridge pay

Don't know how to use bridgepay through this system

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22

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Why won't my video call work

I've tried to make a video call and each time I get a message on the screen that says: Video unavailable. Connected as a voice call.

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Turn off data on Unlimited Plan

Hello. I recently switched to an Unlimited data plan but I still think it should be possible to turn off my daughters data if I need/want to. It seems like the option is no longer available to me. Not sure why this would be taken away. Thanks

Questions

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Closed

Bridge pay

Don't want to do it online

Questions

14

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