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U-verse TV

U-verse TV

Find answers to common AT&T U-verse TV questions, 24X7.
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PBS WTTW (Chicago) and UVerse Guide are not in sync.

PBS (national scheduling) and WTTW (local Chicago scheduling) and the UVerse Guide need to get their act together. We like to record several programs, but lately the guide is in error and were NOT getting what's showing on the UVerse guide for WTTW (Channel 1011).  VERY FRUSTRATING. 

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AT&T Uverse App on Firestick login

I've downloaded the U-verse app on my firestick. What login do I use? My Wi-Fi login or my acct login that I use to pay my bill? I really don't want to use the billing login.. ugh!

Questions

41

5

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DVR box

A few months ago, my set-top box started dropping my recorded programs. I contacted customer support and was sent a VIP1200 box, I believe is from 2005. My old DVR was a VIP 2262 V2. I have been a customer for over 14 yrs. I feel I should have a newer DVR, maybe model 8010, or 8110 I do not want to

Questions

42

2

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Accepted Solution

Official Solution

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The time for shows on the FOX news network is off by an hour

When I look at the guide, the FOX news channel shows have their scheduled time 1 hour later than what it should be. My brother has another provider and his still shows the usual times on his guide. Does anyone know why this is happening?

Questions

312

17

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Bills sent out late in cycle

I have u-verse, internet, phone service. I pay by check each month and am concerned that the bill usually arrives late in the cycle, making it difficult to pay on time. For example, this month the statement issue date is April 01 with a due date of April 23. The bill arrived in the mail April 16. Th

Questions

42

3

0

Uverse error account unavailable

Over an hour on phone with customer service with no resolution. Getting very frustrated

Questions

34

5

0

Accepted Solution

Official Solution

U-verse app

Why doesn't the new U-verse app have local channels available? The old app did have local channels available.

Questions

296

10

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Returned equipment help

Hello, Long time (almost 15 year), now former U-Verse account holder, just closed out service the other week. After I called to end service, I received an email detailing which equipment needed to be returned, with the serial numbers. On that list, the gateway S/N provided was for a gateway that be

Questions

76

9

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U-verse cost

I've had U-verse for a long time and I recently just received the $12 increase to make my monthly bill over $230 which is just way too much to be paying for internet and television. I would hate to have to cancel my service but I'm being left no choice with these prices is there anyone that I could

Questions

1.1K

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Accepted Solution

Customer retention - no help!

Our AT&T monthly bill just went up another $20 per month. I was told that there is nothing they can do. We've been with AT&T forever, and I have a hard time believing that. I was told to keep checking back for new promotions. I don't have the time to do that. Ridiculous.  

Questions

318

13

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