For the mom who gives us everything - Mother's Day gifts that connects us.
Wireless

Wireless

Share tips and tricks with other AT&T Wireless customers.
Ask a question

Latest conversations

View More

(222507)
November new line promotion

I am trying to find out what the promotion was to add a new line and purchase a new iPhone 14, from around November 12?

Questions

24

3

0

Sonim XP10

Will purchasing an unlocked Sonim XP10 work on AT&T? Thank You!

Questions

14

3

0

Bought att phone in Uk

I live in the UK.My wife bought a phone and contract from a phone shop, but the phone wouldn't connect to a network.She contacted the shop but they have gone into administration. The administrator won't do anything.Since then we have found out that the phone is registered with att,hence it won't wo

Questions

26

5

0

Samsung S20 old text message deletion

I want to delete older messages on my Samsung Galaxy s20 phone. I'm looking to delete messages older than a year or two. I have many text chains with thousands of text messages on each one and I don't want to delete all the messages or delete them one at a time because it would take forever! I need

Questions

16

3

0

How to Share wireless internet

I'm looking to share my home internet with my office, which is about 2km away. Can anyone suggest how I can do this? I'd appreciate advice on what equipment I'll need and how to set it up. Thanks!"

Questions

21

4

0

Accepted Solution

Asurion Upgrade

Asurion insurance has suggested giving me an iPhone 15 pro max in for my iPhone 13 Pro Max. My 13 has cracked front and rear screens. If I take this option to upgrade via insurance claim, would it void my current upgrade eligibility with AT&T?

Questions

11

1

0

Cannot unlock phone

Recently paid off my iPhone early 3 days ago and wanted to give it to my mother who has T-Mobile. Went to the att unlock website and submitted the form as non customer and get the message I need to 60 days post purchase to unlock. Then tried again as current customer and put my info in and get an er

Questions

11

3

0

transfer pin

how to get transfer pin

Questions

17

2

0

Can't unlock ATT LG V60

I want to unlock my LG V60. The phone was bought off ebay so it was not purchased from ATT but have been using it for a year now. I went through the Device unlock process. I check status and says: Denied. We can’t unlock this device because it’s not an AT&T device. Any suggestions on next ste

Questions

13

1

0

Does anyone know a way to convert a SIM to eSIM on the same Pixel 8 Pro from the account page?

I've searched around and found a couple of different ways people have used but none of them actually seem to work. I've tried switching the device but the process locks up as it just keeps telling me the IEMI is the same as my current device(obviously this is what I want) and will not let me click n

Questions

15

1

0

Be the first to reply

(20)
network unlock code blocked

My samsung note 9 is network locked. I have got my network unlock code from at&t. but someone put incorrect code many times then blocked and askes "enter mck network unlock code blocked. too many incorrect attempts."

Questions

9

0

0

Cannot enter my address on Wi-Fi calling (Error code: ERR0093-WS)

Error code: ERR0093-WS I don't have AT&T signal in my new home, that's why I'm dependent on Wi-Fi calling. My new home was built last year but my new address is still not showing as a valid address in AT&T emergency address. I copied my address from USPS website and also tried all

Questions

8

0

0

SMS messages lost frequently

I have six lines on our AT&T family plan and I'm using a Google Pixel Pro 6 and the others have iPhones. Sporadically/weekly a message or two are lost. This happens both in one-on-one messaging as well as group messaging. We'll even put the phone's side by side to confirm these discrepancies in

Questions

9

0

0

Was offered "extra $200 off when you upgrade", but never received any credit.

Hi, On Nov. 30 and Dec. 1, 2023, my AT&T account showed "extra $200 off when you upgrade" (see attached screen shot) . I chatted with two AT&T chat agents who confirmed this, and I made screen shots of both chat sessions (attached). Based on this confirmation, I went ahead and upgraded to

Questions

16

0

0

No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

Questions

24

0

0

Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

Questions

20

0

0

Trending Accepted Solutions

(37)

Accepted Solution

Official Solution

Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

Questions

102

5

0

Accepted Solution

Official Solution

Why does my signal icon show full bars but is transparent?And I can’t make and receive call or text even use data

I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today

Questions

67

2

0

Accepted Solution

Official Solution

Use GPS on phone throughout France

Aneone know if I can use my phone for directions throughout most of France ( after turning on roaming and paying the $10/day for international? Don't want to pay for rental car GPS on top of Int'l ohone charge.

Questions

57

5

0

Accepted Solution

Official Solution

My phone is sending all calls straight to voicemail

My phone sends all calls straight to voicemail

Questions

55

3

0

Accepted Solution

My phone is locked by att network

My phone is locked on the att network and I am outside the United States I need to unlock my iPhone The report shows that it is not in the database IMEI:354058245689526

Questions

53

8

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.