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VPN issues using All Fi wireless

When I connect to the All Fi hub and then use the company required VPN my speeds drop to about 11M downloads. Recently AT&T required me to convert to All FI because they are discontinuing my existing UVerse solution. When using UVerse using the company required VPN did not have any issues and

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5

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Accepted Solution

Official Solution

Internet down

Solid red on Wi-Fi, nothing on phone light

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1K

6

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Need help from AT&T to investigate a bad route

I have AT&T 1 gig fiber and my brother has Comcast 1 gig service and lives about 2 hours away from me. Whenever I transfer files to him, the average speed is 2MB/s! With 1 gig upload, I'd expect to get -AROUND- 90MB/s. I only have this slow upload problem to him, nobody else. I have tried conne

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42

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cannot downloading anything

everytime i try download an update, document, etc. is says virus scan failed

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25

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Internet Down Again

ATT internet is down again in my area? This outage is happening too often now and it’s very disappointing. Fix it quick please!

Questions

49

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Power adapter plug from Belkin BBU to New BGW210-700

I just had my gateway changed from an old 2-wire/Pace brand to a BGW210-700 but realized that the Belkin BBU barrel connector doesn't fit.  Does anyone know of the easiest way to adapt it (since we no longer have a Radio Shack).I have a disabled person living here so it's important to have a working

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1.2K

8

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Multiple Internet Plans

Hello, I would like to know if we can pay for two different internet plans on the same account? For clarification, I am aware that At&t only allows ONE account per household. I am asking if that ONE account can have TWO internet plans. Thank you!

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12

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Cannot enable Passthrough mode on BGW320-500 - dropdown disabled

Following the guide here: https://www.att.com/support/smallbusiness/article/smb-internet/KM1188700?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20210720124044_AT%26T+Community+Forums__COMMUNITY_5194337585 I go to the IP Passthrough page, and set Allocation to Passthrough. The Passthrough dropdown, h

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1.5K

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Breach activation code sent by AT&T is not valid

I received two separate letters about my data being breached and how I was being offered free of charge by Experian's IdentityWorks. I have entered both activation codes and get messages that neither of them is valid.

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33

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I tried to install a wifi extender. All went well until I needed to find where to place it.

When I went from spot to spot in my house to find a good place for the extender, I kept having to move closer and closer to the gateway until it became ridiculous to use an extender - even 10' from the gateway was not good enough.

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13

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(12)
VPN issues using All Fi wireless

When I connect to the All Fi hub and then use the company required VPN my speeds drop to about 11M downloads. Recently AT&T required me to convert to All FI because they are discontinuing my existing UVerse solution. When using UVerse using the company required VPN did not have any issues and

Questions

5

0

0

Takes a long time to fix!!

ATT keeps on moving the fixing time! From 2pm to 5pm, and I don’t know if I can trust their messages any longer! I’m paying for a service that’s poor.

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12

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Cannot see device on Smart Home Manager

I've seen a few threads but didn't get an answer... i'm trying to find my son's desktop computer on the Smart Home Manager so I can create a profile and shut the internet off at night so he won't play games till late.   I can see every manner of device connected to my router, but none of

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14

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Closed

Suspended

Why was my account suspended over $29?

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12

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Why does ATT not have it so customers can review them?

Most companies have a way for customers to submit review. Does ATT have it blocked bc they know they will be flooded with 1 star reviews?

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25

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No puedo conectarme a internet

Ay?dame no cometa la caja

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10

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Trending Accepted Solutions

(6)

Accepted Solution

Official Solution

About changing internet plan

Hello, I want to change my plan to the 1 gig plan, but it seems like if I change the plan, there's a limit to the maximum data that I can use. Is there any way that I can change the speed but maintain the limit of the data that I am using? thanks.

Questions

274

2

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Accepted Solution

Official Solution

Getting POTS/landline with ATT fiber

Currently have T-Mobile for phones, RCN 100Mbps or internet, ATT for copper landline. RCN keeps raising rates. My spouse wants to different ways to call 911; so switching to ATT fiber and ATT cell phone is out of the question.I went to ATT store and saw the telephone jack on the back of the fiber m

Questions

102

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Accepted Solution

Is this correct? Fiber worked without Fiber Service Box

I received a self install for BGW320, but could not find the ATT Fiber service box anywhere. So I plugged the BGW320-500 directly into the wall (yellow color port) with the ONT cable and it worked? Does this mean this wall port is connected to the service box? I can't find it anywhere, unless it's i

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33

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Accepted Solution

Settle old account

Hello I had an account over 6/7 years ago and I wanted new service now it’s about 356 I know ppl who have been able to settle their accounts what can I do so I can start new service 

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30

4

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Accepted Solution

Firewall failover cluster behind BGW320-500 with Static /29

I can't seem to find a way to pass our static IP block through the RG to our redundant firewalls which each need to have their own address and 2 that they share between them for failover. I am not able to get inbound traffic such as VPN to pass to the firewall. I have tried passthrough with manual I

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