Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (85)

Relevance
WiFi Calling setup iPhone 7

I just upgraded from an iPhone 6 to an iPhone 7. On my old device, i had WiFi calling enable and was working very well. Unfortunately, even using the same address in the new device, I have not been able to enable the WiFi calling. I keep getting Need Valid address error. "We can't find this address

Questions

 • Device Features

1.6K

4

0

0

WiFi calling

I have very bad AT&T reception at work, most every uses WiFi Calling, but my phone (Nexus 6p) does not support WiFi calling only through AT&T. Why does AT&T restricts some phones to use WiFi calling?

Questions

 • Device Features

86

0

0

0

Help my microcell stopped working and I don't have a smart phone (can't do wifi calling.)

We have a post paid shared data plan 2 phones (and we basically don't use the data but are forced to pay for it because hubbie got a smart phone.)  We are in Central Florida USA but in a location with very poor signal.  I don't have a smart phone, I still use a pantech renue (it is small and rugged

Questions

 • Wireless Account

75

2

0

0

Samsung s10e unlocked & not AT&T branded will work with Wifi calling?

Does anyone know if new Samsung s10e unlocked by manufacturer & not AT&T branded will work with Wifi calling?Thanks,

Questions

 • Android

671

2

0

0

Ref new AT&T Plans (port in from TMobile)

Coming from Tmobile carrier unlocked galaxy S9 to AT&T $65 unlimited plan ($45 with auto pay). Lots of questions but want to be fully informed and feel many people can benefit from these answers! Please note these questions are specific to working with an unlocked tmobile device.-Will the following

Questions

 • Plans & Features

507

4

0

0

iPhone to Android SMS/MMS text fails when using WiFi Calling

Hi all, I am having an issue sending text messages to Android users from my iPhone 8 on iOS 12.2. I get a "Not Delivered" error and can only resend when I move into cellular range again. The issue only occurs when WiFi Calling is enabled and there is no cellular signal. My wife's identical iPhone 8

Questions

 • Apple

176

1

0

0

WiFi Calling Location Privacy

I was wondering if when I use Wifi Calling what type of data ATT stores on you (e.g. cell tower data, IP Address, call-time etc.).  Thank you in advance!

Questions

 • Wireless Account

192

1

0

0

Wifi Calling: Address Not Found in e-911 database

Just moved to new address (new construction) and I can't seem to get the wifi-calling enabled on my phone because the address is not found in the e-911 database.  We have already submitted our address to the USPS.  How can I get this updated with AT&T and/or the e-911 database?

Questions

 • Account Features

1.7K

1

0

WiFi calling can’t turn on due to e911 address

Hello,     I cannot enable WiFi calling on any of my iPhones (6 & 7).  I get to the point where it asks for my address and then it tells me that it is not a valid address.   Wi-Fi CallingVerify Emergency 911 AddressNeed valid addressTo enable Wi-Fi Calling, we have to have a valid address. We can't

Questions

 • Apple

3.1K

1

0

0

Wifi Calling enabled but not working on Note 4

Hello.  I've gone through the steps on activating Wifi calling on my Note 4.  I've seen instructions on how to reset the cache in the Application Manager settings, but I do not see the app.  I see Phone, but not WiFi calling app.  I have already reset my phone a number of times but still unable to c

Questions

 • Device Features

3.7K

3

0

0

Wifi Calling on Unlocked Phones?

AT&T had announced that once HD Voice and Wifi Calling was deployed in locked phones they would start rolling it out to compatible unlocked phones.  Is there any word on when the deployment to unlocked phones will start rolling out? Background... In recent travels I found AT&T cellular coverage spot

Questions

 • Device Features

22.6K

86

0

Any Xiaomi Fully Supported on AT&T

I have been looking at a bunch of Xiaomi phones. Many of them don't have the important LTE 17 band, some even lacking 12 and others. On top of that, I now read that phone like the Mi 9, etc won't even offer LTE, not to mention VoLTE, etc. Then again, when you look at famous tech reviewers like Linus

Questions

 • Android

1.6K

2

0

0

MMS does not work when Wifi Calling Activated

Samsung Galaxy S10 I was having a ton of trouble receiving picture messages (MMS) whenever Wifi Calling is active.I tried Stock Samsung Messages app, Textra, and Google Messages. (currently still using Google Messages) My home has horrible reception (outside great, inside horrid), so after Wifi call

Questions

 • Android

14.9K

53

NumberSync issue? Cant use wifi calling on my new series 4 Apple Watch

Hello. I got a new Series 4 Apple Watch. I spent 5 hours on the phone yesterday with both ATT support and Apple support trying to figure out how to get the wifi calling feature to work. I need this feature because cell service at my house (silly, my house is very close to downtown Fort Worth) is poo

Questions

 • Apple

315

7

0

0

Wifi calling

I have galaxy S8 plus. Changed phone number. Now wifi calling doesnt work.  Went to ATT store. Got told call 611   Call 611. Get nowhere. They all ask same questions or elevate issue. But still not resolved. Should I try going back to store?

Questions

 • Account Features

91

0

0

0

wifi calling HELP !!!!!

samsung 6sI changed my number yesterday.  wifi calling not working, it says Provisioning Failed.I cannot click on the link to verify 911 address?! I cannot make calls.  I live in boonies, no calls without wifi. Ellen

Questions

 • Data & Messaging Features, Internet Tethering

142

0

0

0

MMS won't send over Wi-Fi with Verizon phone

I have a Verizon Galaxy S9 plus and my mom has the S8 Plus. Both phones are Wi-Fi calling capable which also includes WiFi messaging. I have no problem sending MMS when I'm on a public Wi-Fi network but when I'm at home it just sits there forever and finally fails. I've tried turning the security of

Questions

 • AT&T Internet Equipment

206

0

0

0

Wi-Fi Calling Ends: 7/1/16??

I was just logged into my account and I see where it shows that I have WiFi calling enabled BUT it has an expiration date of 7/1/16 listed underneath it. I'm 99% sure it didn't say that a few days ago. Anyone else see this? or know why?

Questions

 • Account Features

278

5

0

0

Wifi Calling with LG G3 D850 (ATT) compared to D851

Hi I need an advice for buying LG G3. LG G3 has got two US models: D850 (ATT) and D851 (Tmobile) I see that D850 offers wider range of frequency bands supported compared to D851. Any idea whether  D850 would support the wifi calling-based connectivity when used with service that supports wifi callin

Questions

 • Samsung

1.8K

1

0

0

Can't receive images via SMS using WiFi calling

When I'm at home, I can't get a signal with my Galaxy Note 8. That's the whole reason I got this phone - no service with AT&T at home. Now, I can make and receive phone calls at home using WiFi calling, but texting is sketchy at best. Pictures, in particular, won't ever download while I'm at home.

Questions

 • Android

740

2

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.