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Where is the chat button on AT&T?

I have very poor service and would like to chat and make things easier for me and the other person on the other end.  I see the available times listed, but no chat live button anywhere I can find.  Am I overlooking this feature on the AT&T website?

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670

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VoLTE/VoWifi on Windows 10 Mobile Devices

There are several AT&T branded Windows 10 Mobile devices that are h/w and OS capable Advanced 4G LTE devices (Lumia 640, Lumia 640XL, Lumia 830, Lumia 950).  However, they are not being provisioned or properly implemented for IMS Registration and HD Voice. All of those devices could and should be ab

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2.1K

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WiFi Calling Location Privacy

I was wondering if when I use Wifi Calling what type of data ATT stores on you (e.g. cell tower data, IP Address, call-time etc.).  Thank you in advance!

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196

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iPhone to Android SMS/MMS text fails when using WiFi Calling

Hi all, I am having an issue sending text messages to Android users from my iPhone 8 on iOS 12.2. I get a "Not Delivered" error and can only resend when I move into cellular range again. The issue only occurs when WiFi Calling is enabled and there is no cellular signal. My wife's identical iPhone 8

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184

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Ref new AT&T Plans (port in from TMobile)

Coming from Tmobile carrier unlocked galaxy S9 to AT&T $65 unlimited plan ($45 with auto pay). Lots of questions but want to be fully informed and feel many people can benefit from these answers! Please note these questions are specific to working with an unlocked tmobile device.-Will the following

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521

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Help my microcell stopped working and I don't have a smart phone (can't do wifi calling.)

We have a post paid shared data plan 2 phones (and we basically don't use the data but are forced to pay for it because hubbie got a smart phone.)  We are in Central Florida USA but in a location with very poor signal.  I don't have a smart phone, I still use a pantech renue (it is small and rugged

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81

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NumberSync issue? Cant use wifi calling on my new series 4 Apple Watch

Hello. I got a new Series 4 Apple Watch. I spent 5 hours on the phone yesterday with both ATT support and Apple support trying to figure out how to get the wifi calling feature to work. I need this feature because cell service at my house (silly, my house is very close to downtown Fort Worth) is poo

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346

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Samsung s10e unlocked & not AT&T branded will work with Wifi calling?

Does anyone know if new Samsung s10e unlocked by manufacturer & not AT&T branded will work with Wifi calling?Thanks,

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683

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Wifi Calling enabled but not working on Note 4

Hello.  I've gone through the steps on activating Wifi calling on my Note 4.  I've seen instructions on how to reset the cache in the Application Manager settings, but I do not see the app.  I see Phone, but not WiFi calling app.  I have already reset my phone a number of times but still unable to c

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3.8K

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WiFi calling can’t turn on due to e911 address

Hello,     I cannot enable WiFi calling on any of my iPhones (6 & 7).  I get to the point where it asks for my address and then it tells me that it is not a valid address.   Wi-Fi CallingVerify Emergency 911 AddressNeed valid addressTo enable Wi-Fi Calling, we have to have a valid address. We can't

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3.2K

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Wifi Calling: Address Not Found in e-911 database

Just moved to new address (new construction) and I can't seem to get the wifi-calling enabled on my phone because the address is not found in the e-911 database.  We have already submitted our address to the USPS.  How can I get this updated with AT&T and/or the e-911 database?

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1.8K

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Wifi Calling on Unlocked Phones?

AT&T had announced that once HD Voice and Wifi Calling was deployed in locked phones they would start rolling it out to compatible unlocked phones.  Is there any word on when the deployment to unlocked phones will start rolling out? Background... In recent travels I found AT&T cellular coverage spot

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23K

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MMS does not work when Wifi Calling Activated

Samsung Galaxy S10 I was having a ton of trouble receiving picture messages (MMS) whenever Wifi Calling is active.I tried Stock Samsung Messages app, Textra, and Google Messages. (currently still using Google Messages) My home has horrible reception (outside great, inside horrid), so after Wifi call

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15.5K

53

Any Xiaomi Fully Supported on AT&T

I have been looking at a bunch of Xiaomi phones. Many of them don't have the important LTE 17 band, some even lacking 12 and others. On top of that, I now read that phone like the Mi 9, etc won't even offer LTE, not to mention VoLTE, etc. Then again, when you look at famous tech reviewers like Linus

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1.8K

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wifi calling HELP !!!!!

samsung 6sI changed my number yesterday.  wifi calling not working, it says Provisioning Failed.I cannot click on the link to verify 911 address?! I cannot make calls.  I live in boonies, no calls without wifi. Ellen

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MMS won't send over Wi-Fi with Verizon phone

I have a Verizon Galaxy S9 plus and my mom has the S8 Plus. Both phones are Wi-Fi calling capable which also includes WiFi messaging. I have no problem sending MMS when I'm on a public Wi-Fi network but when I'm at home it just sits there forever and finally fails. I've tried turning the security of

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Wifi calling

I have galaxy S8 plus. Changed phone number. Now wifi calling doesnt work.  Went to ATT store. Got told call 611   Call 611. Get nowhere. They all ask same questions or elevate issue. But still not resolved. Should I try going back to store?

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AT&T Wifi Calling Anomaly

I am having a strange problem with at&t wifi calling. It works everwhere except my home. I have stood in the at&t store and it works perfectly. I have used it inside large retail stores and it works perfectly. I have used it local restaurants and have no issues. When I get home, however....nothing.

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437

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Wifi calling on Nexus 6

Hello, Why is there no wifi calling support for Nexus 6? All other carriers provide it except for AT&T. Please enable it. Thanks.

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1.6K

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Can't receive images via SMS using WiFi calling

When I'm at home, I can't get a signal with my Galaxy Note 8. That's the whole reason I got this phone - no service with AT&T at home. Now, I can make and receive phone calls at home using WiFi calling, but texting is sketchy at best. Pictures, in particular, won't ever download while I'm at home.

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756

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