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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

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637

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power outage with uverse phone lines

if power goes out and i have uverse phone line, can i plug in a regular phone & will it work?

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1.5K

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Need a simple landline

I thought this would be easy since I've had a landline at my house several years ago. I need to reactivate my service but I'm having trouble reaching you.  Is there a way to sign up online?  Cell service is terrible where I live and whenever I reached you by phone, the call dropped within

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81

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4G LTE Speeds super slow every night!

I just signed up for ATT's WHPI plan, which is now just called the Wireless Home Phone Unlimited I guess with an add on data package. I had the Unlimited Plus plan but we started experiencing very slow data speeds (

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16.8K

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Access previous backups on a S20fe

Is there a way to access a previous backup? Either in Samsung cloud or at&t backup?

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57

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I am a tourist who had ATT number for the last 2-3 months while in the US - how long can this go unused before the number is reassigned?

Per subject line- I have recently spent a few months stateside and am hoping to return in April/May - I have a US number from ATT prepaid and am hoping to keep the same number. I know back home here (New Zealand) if a number isnt used for a specific amount of time it is reassigned back into the pool

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46

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Oppo A53 phone not getting ATT Network signal (Internet & Voice)

I am using oppo A53 Android phone since last 5 months suddenly seeing issue that its not receiving signal since last few weeks, how to fix this issue?

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240

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Should I get a DEVICE for my mobile hotspot?

We just added Unlimited Premium w-50GB mobile hotspot on ONE line because we’re in a rural area deemed “unserviceable” for home Internet. Want to use this new mobile hotspot to power an iPad and doorcam. But I guess it’s not usable for the whole family unless my phone is in the vicinity? And mobile

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51

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I lost my prepaid phone. I live in a remote location, and there is no AT&T store near me. Can I be mailed a new phone linked to my #?

I'm doing seasonal work in central Alaska, and I recently lost my phone. The nearest AT&T store is three hours away and I have no good way of reaching it any time soon. I'm trying to contact customer service, but if I want to text chat with a representative, they want me to use my phone, or c

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54

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My prepaid sim is not working

I bought the prepaid phone with AT&T and I got message about activation, and I made pay account in website where you guys sent a URL. And I'm in South korea now. So I wanted change the sim card with korean sim card. and I tried to change at Korean mobile shop, but It was failed. so I just put

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38

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I got my trade in back after I went to ship it

I went to staples to trade in the phone and today I received it back I turned the device into staples about two weeks ago and the returned it ? In the same packaging I received to use to trade device in I’m confused on what should I do with it now??

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21

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LM-G820UM - Unable to make calls since last month.

I have been using ATT for nearly the last five years. Suddenly, I couldn't make or receive any calls on my mobile since the previous month (March). Text and data are working fine. My mobile model is LM-G820UM (Unlocked mobile, and I see the Sprint logo on the start). On googling, the issue is re

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159

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Unable to access phone

After software update, noticed new features and was browsing through and made change to what I think was Smart Screen where it tells you with a voice what each thing is on the screen or any button you touch. Now that is all it does and will not take my pin to gain access to the phone. I do not know

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164

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Alcatel_5044R YAMUAM0 multitouch bug

The multitouch does not work correctly, when I use two fingers vertically, that is, one up and the other down, it works, but when I do it horizontally aligned, since I have the option to show touches, you could notice that the small balls move quickly towards the center of the fingers and they becom

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23

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I don't know if my Smart Lock is working

I set my Smart Lock for my phone to stay unlocked while I'm here at home but my phone still keeps locking and I have to keep punching in my code. I recently got this Galaxy Note 9. My old phone was also an android phone and it also had Smart Lock and it worked fine. Any suggestions would be apprecia

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19

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Will AutoPay charge my new card or both my new and previous card on file?

I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.

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589

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Can't get help on bill

I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc.  We have only used wifi (and things like Line and Whatsapp).  My bill includes international charges.  I cannot get a hold of customer service, when we try chat (which I did 1

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557

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Swapping SIM to old phone from phone on payment promotion

My mom and I were both eligible for an upgrade, and recently upgraded to the iPhone 12 with the $1/month promo (with statement credits). My mom is a senior and having trouble adjusting to the full touch screen phone. She wants to switch her SIM back to her old iPhone SE for the time being, but st

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60

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Help with payment

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

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42

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Billing clarification/ Information

So what does this mean when I see it on my bill ? What does it mean and when does it appear there? Thank you I appreciate it.

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110

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