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Community Support

Community Support

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171.5K Messages

Fri, Jun 12, 2020 3:17 PM

Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device

 

If you're wondering how to use your new device or need help setting it up, we have you covered. 

 

You will find information on how to:

  • Set up your voicemail
  • Change tones for different contacts
  • Add contacts
  • Move data from one device to another 
  • Find your device
  • And more!

Setting up voicemail

  1. Press and hold 1, or the Voicemail key, on your device
  2. Perform the following:
    • For a new voicemail box—follow the prompts to create your password and greeting.
    • For an existing voicemail box—enter your password if prompted. Your voicemail greeting and messages will transfer over to your new phone.

Change for text tone

  • Apple
    • Open Contacts > Select your contact > Tap edit > Pick a tone.
  • Android
    • Go to the Messages App > Select your contact > Tap the 3 dots icon > Tap Notification Sound > Pick a tone

Adding Contacts

  • Apple
    • Go to Contacts App > Tap the plus icon (+) > Enter the name & number > Tap save
  • Android
    • Go to Contacts App > Enter the name & number > Tap save

The Extra Stuff for your Device

ChrisZ, AT&T Community Specialist 

 

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

Community Support

 • 

2.6K Messages

1 y ago

Need help setting up your device? We have you covered above. 

 

ChrisZ, AT&T Community Specialist 

New Member

 • 

1 Message

3 m ago

How do I make a space between first and last name when adding a contact?

ATTHelp

Community Support

 • 

171.5K Messages

3 m ago

Greetings @ajoliebb, we're here to help with giving you the details on changing the spacing of your contacts name.

 

Please visit the Device how to page > select the phone’s make and model > Learn how to use > Contacts & calendar > Contacts, and follow the remaining steps.

 

We hope this information helps, and thank you for reaching out to the community.

 

Jeff, AT&T Community Specialist

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New to the AT&T Community?
Visit the Community How-To.