
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
For 3 weeks maybe 4 I have no coverage in Portland OR. i-84 exit 13. I can see 3 cell towers from my desk. Have zero coverage. If I drive out of the area maybe 1 mile, I have full coverage. Any of my employees and neighboring businesses that are unfortunate enough to use AT&am
Questions
• Network Coverage
I'd like to know if there is any progress on a fix for the Samsung Note 10+ 5g GPS issue. The issue that has a workaround on TMobile but does not have the same workaround for AT&T. On their software, you can turn off 5G service so that the GPS functions again, but on AT&T, I must go without navigati
Questions
• Samsung
Hello, Could someone please assist me in figuring out why my husband's phone is not able to connect to an at&t service while overseas. He's currently in Ireland but eventually will be somewhere else but really need to be able to connect to service so he can call and text me. What d
Questions
• Network Coverage
This home phone is billed/listed as "wireless" and has a router or modem or something sitting next to it. We've had it for a few years. We just noticed that we were not getting any calls. We tried to call our home phone ourselves from our smartphones and we go straight to voicemail,
Questions
• AT&T Phone Features
I have an iPad Pro 9.7 that I have been using for 3+ years. In the past couple of months the cellular connection would stop working at times, then start working again. It is still doing that more frequently now, but as the cellular stops working it flashes up on screen a "No SIM" error. But the SI
Questions
• Apple
Closed
cancelled account and suspended lines fraud team cancelled service and lines
Questions
• Apple
1. My phone was stolen Friday night. Yes stolen not lost very upsetting to be robbed.2. Called ATT Saturday morning. Agent said that iphone 7 plus jet black in stock will ship. (Yippee)3. After a long 45 minutes he said phone won't ship until December (Not Yippee).4. Trip to best buy to get burner
Questions
• Apple
My text situation has gotten progressively worse. Often I cannot receive picture messages. In the past 24-48 hours, texts have been getting stuck in the "sending" stage. Restarting the machine sometimes helps, but not always. I have also not received any messages after testing.
Questions
• Android
Unable to make or receive calls. 724 area code. reviewed trouble shooting--none are the issue. able to make and receive text and get on internet.
Questions
• Apple
I live in an older neighborhood in Cumming, Georgia. I attempted to get U-Verse, but after spending almost 20 hours with techs in my home; techs on the phone; customer service reps attempting to sell me U-Verse at least 7 additional times; and living without my internet service that ATT disconnecte
Questions
• U-verse TV Account
I am moving next month and leased a home in Daly City 94015 - one block away from SF coast side - and did not even think of checking if there was Fiber in the area - assuming the whole Bay Area is pretty much covered at this point!? But nope, no fiber service, and no bars at all for AT&T cell s
Questions
• AT&T Fiber Installation
I live in rural Alabama. I have a 7 yo who homeschools but 85% old his work had too new done with physical books because we can't have a dependable connection. This mess is SO pathetic, he got an Xbox for Christmas but can't play it! For a year and a half the (Edited per community guidelines) THAT A
Questions
• AT&T Internet Account
Closed
Text messages from AT&T recently arrived at my unlocked 4G/LTE mobile phones, claiming that my device will stop working soon due to the elimination of 3G network by AT&T. It was indicated that a short list of limited make and models of devices would continue to be supported by AT&T in th
Questions
• Phones, Tablets & Devices
ATT SAID THEY WERE SENDING A NEW PHONE. THEY DIDNT. THE GOOD THING ABOUT MODERN TECHNOLOGY IS I RECORDED IT. SHOULD GET INTERESTING, SEEING AS THIS IS THE 7TH TIME BEING LIED TO BY ATT. DOCUMENTED AND RECORDED.
Questions
• Wireless Account
AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al
Questions
• Network Coverage
Closed
Since November 16th I've paid all account to off to reactivate my service in total 1400 dollars if course they take the payment and then I was violated by shady sales tactics wasn't able to get order my way and was trying to be forced to pay and get me device the way sales supervisor wanted she over
Questions
• Wireless Account
I am constantly disappointed with the performance of the internet I am provided. I pay for up to "400 Mb/Ps" or 50 Mbs for anyone who is not trying to make it seem faster than it really is; and yet I have only ever gotten this speed either shortly after I get off the phone with them to complain or w
Questions
• AT&T Internet Plans
Seriously, what the heck AT&T!! We haven’t had access to NBC/WPMI for over 2 weeks! Work out your negotiation with this major network channel soon or we’re going to another cable provider.
Questions
• Watching U-verse TV
I have a strong signal (-93 Dbm) but no or very intermittent internet connection. This is across all devices in the house. 3-4 bars but constant dropped internet. This has been going on for about a month now. Will work great for 5-10 minutes, then even simple pages wont load for 5-10 minutes. What i
Questions
• AT&T Internet Equipment