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Cannot make and receive phone calls AGAIN!!!! Phone whitelisted ( at&t brand)
One phone that I used for years got blocked by at&t could not make phone calls, purchased an at&t phone calls worked for 3 weeks ... Can't make phone calls again... How to resolve it? I am about done with them. The phone is on the whitelist, I tried everything, apn settings, resetting networ
Questions
• Android
ATT U-Verse has FALSE ADVERTISING
I live in an older neighborhood in Cumming, Georgia. I attempted to get U-Verse, but after spending almost 20 hours with techs in my home; techs on the phone; customer service reps attempting to sell me U-Verse at least 7 additional times; and living without my internet service that ATT disconnecte
Questions
• U-verse TV Account
Mobile Network is Unavailable
I have an LT G7+ ThinQ. I did an update to the phone's software as hoping to improve the speed, but no improvement was made. I googled for help and followed the instructions to force stop all Apps. Every since then I can no longer make outgoing and receive incoming calls. Also, I
Questions
• Android
Refund No Service
I rarely use my phone. I pay $100/yr and roll it over. I have close to a $250 balance. I just moved here. The service is very bad and sporadic. I went for a week without any service at home and once drove 20 miles one way then back stopping often but still couldn't get service. I am elderly and was
Questions
• More AT&T PREPAID Discussions
Available in my city... but not my home.
I'm tired of cox. I'm tired of cox coxing things up. I know other ISPs aren't much better, apologies to the apologists that will arise, but at the very least I want the option to not let cox cox around with me. I am at the point where I would almost be happy to pay out of pocket to get the fiber ran
Questions
• AT&T Fiber Ordering
Can't seem to find anyone at AT&T who can fix my AT&T WIFI issue in my house!!!!!
I am exhausted from dealing with AT&T the last 2 weeks: Phone, Chat (3 times), and 2 Techs came out to the house, one of which was a Sr. Tech. My WiFi is still having intermittent issues. I'm at my wits end here. I had a new router, new WAP, new wireless DVRs to go with the WAP installed and I'm
Questions
• AT&T Fiber Equipment
Service-Coverage
Honestly, I don't know why I thought at&t was so good. I thought it was once better than any other network. I even left Verizon for At&t. Now I have regret. I'm on my 3rd sim card and second new device, in hopes that maybe just maybe I don't have to keep restarting my phone to let my messages go th
Questions
• Network Coverage
Lies and Misinformation.
I am constantly disappointed with the performance of the internet I am provided. I pay for up to "400 Mb/Ps" or 50 Mbs for anyone who is not trying to make it seem faster than it really is; and yet I have only ever gotten this speed either shortly after I get off the phone with them to complain or w
Questions
• AT&T Internet Plans
A new phone plan
So, I have a palm treo 750, I want to know if you still support it?
Questions
• Other Phones & Devices
How do I request AT&T internet to be extended into my new neighborhood?
I am relocating to an area where AT&T is available about 4,000 feet away. In the area I will be moving, there are around 20 houses being constructed in the new phase of an existing neighborhood, and I am wondering how we can request AT&T be extended to this new area (equipment made available
Questions
• AT&T Internet Installation
Update on Fix for Note 10+ 5G GPS issue?
I'd like to know if there is any progress on a fix for the Samsung Note 10+ 5g GPS issue. The issue that has a workaround on TMobile but does not have the same workaround for AT&T. On their software, you can turn off 5G service so that the GPS functions again, but on AT&T, I must go without navigati
Questions
• Samsung
Android Phone Updated Last Night -- Cannot Connect To AT&T Cellular Network
Last night a software update was pushed out to my LG Phoenix Plus phone overnight, and upon waking up this morning my phone will no longer connect to the AT&T cellular network. I cannot make phone calls nor send text messages. Checking my Network status reads the following:Network - UnknownMobile Ne
Questions
• Account & Usage
Horrible service in the last couple months.
When I first signed up for AT&T it was becuase it was the only carrier that I could receive service in my home with. However, in the last couple months it has become the worst cell service I've ever had, I can't even receive or send text messages in my home. I've missed very impor
Questions
• Android
Why no fiber in Daly City?
I am moving next month and leased a home in Daly City 94015 - one block away from SF coast side - and did not even think of checking if there was Fiber in the area - assuming the whole Bay Area is pretty much covered at this point!? But nope, no fiber service, and no bars at all for AT&T cell s
Questions
• AT&T Fiber Installation
Customer service
I had a problem getting a new sim card for 2 phones. One of the phones was disconnected in the process and did not work for 10 days. To resolve the problem my accounts were closed then reopened. Now I am paying more. This company performs the worst customer service I have ever received. I have to pa
Questions
• Wireless Account
Arlo Go not working with AT&T since 3G drop
I know most of us in the are using the Arlo Go from AT&T are having the same issue with the cameras not connecting reliably since the drop of 3G. I talked to AT&T and to Arlo and both blame each other. Has anyone had any success getting this issue corrected?
Questions
• Other Phones & Devices
Internet Installation at New Address
I've got a unique issue. I'm building a house on a private road(i.e. driveway) 700 feet off of a county highway. The issue is our new address, assigned by the county 911 office, does not show up on any of AT&T's maps/databases, so they are refusing to send a technician out to even investigate the po
Questions
• AT&T Internet Installation
No Internet access or a chat person available
I have had no Internet access on August 14, December 13,17,21,23,and 25 of 2018 so far.... There may have been more days but these are the dates I charted down because it became so noticeable. The Hotspot is lit up green and it appears wifi is working, it says I have wifi, but I am not linked t
Questions
• Wireless Account
Is there a mass ATT wireless outage?
Unable to make or receive calls. 724 area code. reviewed trouble shooting--none are the issue. able to make and receive text and get on internet.
Questions
• Apple
HBO Max
Last month I updated my phone plan to the Unlimited Elite, which has HBO Max included. However, when I was eligible to begin using it I was having trouble logging into my account and reached out to a representative. After talking with the representative for over an hour trying to find different meth
Questions
• Watching HBO Max