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AT&T Router Firewall Blocking SimpliSafe Camera

I am installing a SimpliSafe doorbell camera that requires WiFi. The doorbell is flashing yellow which means it is connected to the wifi but being blocked from internet access. I have tried contacting AT&T through the phone but was directed to the site because I have internet access, so it would not

Questions

1.4K

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Wifi extender

I just received my ATT wifi extender today. We live in a two story, 1400 sq ft townhouse and have a poor signal upstairs. Constant buffering on devices and TVs.  So, I try to set up the new extender and I scan to see if the location is good and I basically started upstairs n the hallway, direc

Questions

114

4

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iPhone SE 2020 issues

Hey guys, first time posting in this forum. I recently added a new line (10 days ago) with an iphone SE 2020 for my niece. She has never gone outside -- quarantine after an overseas trip. And she has been using WiFi to make international calls using WhatsApp. I have been billed for internat

Questions

372

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No Signle or wifi connection at all

I have been dealing with this since April of 2023. I have no network connection thus the wifi calling dose not work. The phone speraticly Connect to the network randomly as I drive around town.. I have spoken to all levels of Tech Support. They finally concluded that it was 4 towers that are down in

Questions

84

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Upload speed is less than 1mb but at&t app says its 20?

We have used at%t for awhile now, recently our upload speed dropped to 1mb, and even lower randomly, but on the at%t app it says the internet is fine, and when calling the bot they use to tell you about it says the same, I have restarted the gateway, I am wired with ethernet, We can't get in contact

Questions

674

20

Default Profile for new devices in Smart Home Manager

I like having the ability to set schedules for Internet access to different profiles using the Smart Home Manager but there needs to be a "default" profile which any newly connected device can be put into for this to be truly useful. If a child's friend comes over with his phone/tablet (or for the s

Questions

185

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Mesh system producing slow/inconsistent speeds

Hello, I have been trying to set up a new wifi mesh system to improve coverage in my house. However, the speeds I am getting from this new network are inconsistent and usually very slow. Occasionally, the speeds will rebound to where they should be, but this is infrequent and unpredictable. The cove

Questions

1.2K

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How Can I decrease latency and increase download speeds and network speed?

Where I live, I don't have the greatest Internet, games either have horrible input lag or tons of latency, and I have an average 1 mbps download speeds. What settings could I put on my router to solve these issues?

Questions

74

3

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Wi-Fi for my boat

I have a boat with a tv on it. We have AT&T hardware but we need a SIM card that works for marine. It needs to be able to give Wi-Fi to smartphones and fire stick for youtube tv. Can anyone help me with this? I can’t seem to find a SIM card with plans for marine.

Questions

239

1

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Overcharged while on ACP program with very low income

I was given a noticed I was going to be kicked off the discount rate for ACP even though I had little to no income and still fit qualifications for ACP discount. After several times of trying to follow proper procedures on the AT&T application I found out there was a system problem with AT&T

Questions

109

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Brother MFC-2700 continuously being "unrecognizable" by router

We had a new AT&T Fiber router installed at the end of July 2021. Up until about one month ago everything worked perfectly. Last month our Brother MFC-2700 wireless printer suddenly would not print. It was unrecognizable from all devices connected to WiFi (laptop, phones, & tablet). The prin

Questions

264

2

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What happened to the "Pause AutoPay" option?

What happened to the "Pause AutoPay" option? I used this often in order to pay my bills properly because ATT takes forever to charge your bank or card and waited almost 10+ days for my bank to show the payment cleared. We used to be able to pause autopay in order to make manual payments - and I have

Questions

1.5K

5

Unkown Devices on Smart Home Manager

How do I know WHAT the device is on the "device" list on the Smart Home Manager? There is a way to BLOCK it.. but not forget it? I currently have 7-10 "unknown" devices.. I dont want to change the password and have to reset every device... I tried to check IP addresses but that didnt work? Is the

Questions

1.8K

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my wifi won’t connect to my tv

every time i try to connect it tells me this i restarted my router restarted my tv so many times let it sit overnight and it still won’t let me 

Questions

1.1K

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Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

95

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Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

108

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Recommend wifi extender for 5268AC Router

Can someone recommend a compatible and reliable WiFi extender to use with my 5268AC Router? ( have Internet 25 plan)

Questions

436

2

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Slower speeds with AT&T Fiber 1000 using TP-Link Mesh (Deco x55)

I have a setup with AT&T fiber 1000 and three Deco x55 access points. When connecting to the gateway itself, I'll get expected speeds around 600 mbps wirelessly. The three access points link into one another as the fiber connection is on one side of the house and not in the middle. I initially t

Questions

1K

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Modem completely reboots at exactly 12 AM everyday.

My modem has been rebooting itself everyday at EXACTLY 12 AM since the start of June. I really don't know why and I have no idea how to fix it, so if anyone has any helpful ideas by all means; I am open to any options. Please and thank you (My Modem's model is the 5268AC FXN)!!

Questions

423

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Internet slowing to a crawl late at night

Periodically late at night my ATT fiber optic Internet disconnects and slows to a crawl. The modem/router shows that I am connected but my phone and Smart TV say that I'm not connected. I switch to 5g and do an Internet speed test and it shows that I have a download and an upload speed of 0.001gps,I

Questions

413

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