Issue:I can not get Smart Home Manager (either mobile app or web version) to connect to my AT&T/Uverse Gateway. After attempting to login it says it can't connect to Gateway, and tells me to reset the gateway.-I have reset the gateway several times.-Internet is up, and all devices connect.-TV is wor

I need this issue fixed I'm paying for months of data and not being able to use it!!!!!!!!

I do not have the ability to give ATT&T my money for Wi-Fi service. I would like Wi-Fi and the function does not work / can’t create an account with ATT&T

I'm attempting to update my emergency address for e911 under Wi-Fi calling. It's a relatively new address, 2 years old.  Looks like the address does not exist in the AT&T e911 database.  It exists in the USPS database and local post office and 911. Someone else had this problem a yea

the modem/router i have is a BGW320, plus an access point (model is v2500). why can't my wii connect to the wifi? i keep getting the error code of 51330 on my wii whenever i try to connect. my password is correct.

I was given a noticed I was going to be kicked off the discount rate for ACP even though I had little to no income and still fit qualifications for ACP discount. After several times of trying to follow proper procedures on the AT&T application I found out there was a system problem with AT&T

I am relocating to an area where AT&T is available about 4,000 feet away. In the area I will be moving, there are around 20 houses being constructed in the new phase of an existing neighborhood, and I am wondering how we can request AT&T be extended to this new area (equipment made available

My PACE 4111N modem sometimes has a red service light. I have tried to reset and reboot multiple times. I have tried to get as far as I can on my own when the screen asks you for your billing information and to reset the PPP Username and Password. After this point it gives the message of " The Inst

I have done a good pakage but still my wifi remains slow all time. after 3 weaks I came to know that there are so many things were going on.  My neighbours were stealing my connection. I have made my connection very scure but still they manage to steal my passward.  How make this

We have been using AT&T WiFi extenders for almost a year. This week the extenders have Red Blinking lights. Both of them. Took them out, placed them close to the Gateway router. Turned them on. Observed the Green blinking lights. Pressed WPS on Gateway and WPS on Extender. The green blinking lights

I am trying to update my address on wi-fi calling, and I keep getting the message: To enable Wi-Fi Calling, we have to have a valid address. We can't find this address in the emergency 911 database and won't be able to enable Wi-Fi Calling. (GEO-0074-WS) I've tried entering it several differen

We have used at%t for awhile now, recently our upload speed dropped to 1mb, and even lower randomly, but on the at%t app it says the internet is fine, and when calling the bot they use to tell you about it says the same, I have restarted the gateway, I am wired with ethernet, We can't get in contact

I'll start off by saying that other than satellite, I live in an area where no other internet options are available. However, several years ago I lucked out and added a ZTE Wireless Internet WiFi Modem to our unlimited plan (MF270) and was hopeful that this device would provide the internet service

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

Have gateway & WAP from AT&T. Gateway working cause receiver connected to it directly is working fine. However, the WiFi receiver lost connection to WAP & is no longer able to reconnect. Have followed on-screen directions from AT&T to reboot WAP & then reboot receiver but always

My home network had been working pretty well until the last couple of days. Now it is a mess.  I have about 20 smarthome/IoT devices (thermostats, smart bulbs and plugs, smart lock, garage door, Rachio sprinkler, etc.)  It kicked most of them off.  I rebooted, and some of them came b

What happened to the "Pause AutoPay" option? I used this often in order to pay my bills properly because ATT takes forever to charge your bank or card and waited almost 10+ days for my bank to show the payment cleared. We used to be able to pause autopay in order to make manual payments - and I have

After more than 5 hours trying to connect my Google Nest Wifi router following the most complicated official answer from AT&T I am giving up and going to sleep. I do not believe nowadays that you guys could not figure out a way to make it easier for your customers. I have a BGW210-700 and I'm ju

I work from home and have been without internet since May 23rd due to my modem being damaged. I called AT&T and scheduled an apt with a technician to have it replaced. First time he came out, he said I’d have to call AT&T so that they could order one for him. So, I did. However, the next tim

We want to extend our ATT Uverse Internet out to a small studio in the back of our property. A tech savvy friend recommended we contact ATT and have them change their “all in one” solution to “cable modem only” mode, then buying a specific WiFi router which would do the trick. Is this something e