
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I previously worked for AT&T corporate and Cellular World and authorized dealer. They are unable to process my ATTUID. What is the issue? From my understanding, once you are assigned an ATTUID, and ever need it again with the company or affiliated companies, you only get one in a life time. How
Questions
•
Community lounge
Accepted Solution
Official Solution
I keep my email set at "Keep me logged in for two weeks." After the end of the two weeks, it asks me to sign in again. When I try to sign in, I get the message saying "Too many failed login attempts" and I then have to reset my password, even though I have not had ANY failed login attempts because i
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
I am having to reset my password almost daily because of Care Code 201. I have reset the password multiple times, cleared cookies and browsing history, reset my laptop, I am currently using Chrome as my browser, I have also used Currently.com to login, all the same result -- Care Code 201.
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
I just received a potential spam text from the number 11112021, promoting a Mother's Day deal. I am unsure if this is real, and it provides a link in the message that seems it could be, but I refuse to click on the link in case it's not. The text reads; "Hi, it's AT&T. This Mother's Day, say
Questions
•
Data & Messaging Features, Internet Tethering
Accepted Solution
Official Solution
I recently updated my email on AT&T account. Having login trouble now on mobile app. HBOMAX has the old email on file. Could this cause my login problems and how or where can I fix the problem?
Questions
•
Max Login & Installation
Accepted Solution
Official Solution
I used to have a bellsouth.net email and it was changed to yahoo.com. How do I recover my bellsouth.net email? I still have people sending emails to that email, so how do I forward emails being sent to it or recover it?
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
ve received two emails indication that my version needs to be updated. I feel this is phishing. Am I correct?: Dear User, Your Mail version is outdated. Failure to Upgrade to the newest AT&T/Yahoo Mail 18.5.2 now will result to a permanent
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
I just downloaded Office 2013 and want to configure Outlook for my email. for some reason it keeps getting hungup on the outbound server. Can anyone provide the full details (once and for all)?
Questions
•
AT&T Internet Equipment
Accepted Solution
Official Solution
The 'All contacts" listing is populated, but search for contacts finds nothing.
Questions
•
AT&T Mail Features
Accepted Solution
Official Solution
I've been using my att email through Outlook 365 for several years. Yesterday, it stopped working. I removed the email and then tried to add it again with the following settings: ACCOUNT TYPE: IMAP INCOMING SERVER: imap.mail.att.net POR
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
I need the phone number to customer service so I can cancel my Mother's landline service but keep her internet and WiFi service if possible. Also to keep my at&t email accounts opened too She is incapacitated and doesn't answer her phone or use it anymore. I am her 70 yo son paying for hers
Questions
•
Landline Phone Plans
Accepted Solution
Official Solution
Need some guidance on initial set up of an @bellsouth.net email account in Outlook 2021. Is this POP or IMAP? Seem to be getting hung up with User ID and Email Key. Seems to be completely different than an @gmail account that took me less than 5 minutes to set up. Can you publish a star
Questions
•
AT&T Mail Setup
Accepted Solution
Official Solution
I keep getting this message from ATT, but I am not logging to the web email multiple times. i use 3 different devices, 3 two computers and a phone. Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. CARE COD
Questions
•
AT&T Mail Login & Security
Accepted Solution
Official Solution
My wife and I have been looking into relocating to a senior community. The senior community provides non-AT&T internet and cable TV. We have used [email scrubbed] email addresses since 2007 and would like to retain the addresses if we decided to move. I contacted AT&T Customer Service and w
Questions
•
AT&T Mail Setup
Accepted Solution
Official Solution
I am a fireman and recently switched to AT&T from T-mobile. Our county emergency dispatch center sends out alerts to first responders with details about the emergency from an email address that are then received as a text message on our phones. Since I have switched to at&t I no longer recei
Questions
•
Apple
Accepted Solution
Official Solution
I use Outlook 2016 to access my ATT.Yahoo email account. All was working fine until Friday, May 6, 2022. Outlook would timeout and throw an error message that it timed out. I could log into my email manually using my ATT.Yahoo login and password. I noticed that there was an email from ATT that said
Questions
•
AT&T Internet Security
Accepted Solution
Official Solution
Long story short, I have invested around 8 hours or so trying to become an AT&T wireless customer and because I share a name with my father and grandfather, I cannot be verified and complete the order. During the order process in-store for new phone, phone number porting, etc there is a step
Questions
•
Wireless Account
Accepted Solution
Official Solution
Closed
Learn why you may be getting it, how to avoid it, and protect yourself Who out there loves to be inundated with unsolicited emails? This digital wasteland of mysterious messages clogging your inbox. Also known as SPAM, appropriately named after that mysterious meat-like substance that most want n
Questions
•
AT&T Mail Features
Accepted Solution
Official Solution
I received multiple emails allowing me to claim my $100 reward, then got an email that says "Your AT&T Visa® Virtual Account Reward is ready for you! Use your account to make purchases wherever Visa debit is accepted online, in the United States, US Virgin Islands, and Puerto Rico. Click here to
Questions
•
AT&T Internet Account
Accepted Solution
Official Solution
Hello, I still use an sbcglobal.net email address which was assigned to me when AT&T "took over" Yahoo a number of years. My questions are: Is sbcglobal.net being discontinued? Do I need to move back to Yahoo? If so, can my emails be transferred over> For how long can
Questions
•
AT&T Mail Login & Security