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What is it that triggers AT&T's "SmartPhone* data plan requirement?

I am a happy AT&T customer with the *cheapest* of cheap plans: strictly pay by the minute as I go.  There are simply no data in the plan.  My wife has the same plan on an older "flip phone" with a display roughly the size of a postage stamp; however, it will (sort of) access the web.  There is an em

Questions

 • Account Features

471

4

0

0

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My email is deactivated and they say it can't be recovered

Hello there. I've had an sbcglobal email for about 27 years. Today when I tried to log in it said due to security concerns, I have to change my password. Not great, but ok. Then when I tried to reset my password it said after I entered it, and my last name it said "we don't have enough info to reset

Questions

 • AT&T Internet Security

321

3

0

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Official Solution

Not able to forward email

I am trying to forward my email to a different account and the option is greyed out. How can I get this resolved? Is this not an option for my att.net account? I am unsure of how to attach a screen shot here but am able to provide one.  Thanks,Whitney

Questions

 • AT&T Internet Security

6.3K

12

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Damage to Property by AT&T recklessness

To Whom It May Concern: I contacted AT&T yesterday (12/17/2021) in regards to damage done to my property after having AT&T representatives (a technician & lineman) come out here to fix our downed services. We lost broadband/internet services starting on Wednesday following some bad storms th

Questions

 • AT&T Internet Account

848

2

0

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Official Solution

Sbcglobal.net recovery

So somehow my sbcglobal.net email logged itself out, and I don’t remember the password, because it was created 20+ years ago. I can’t figure out how to recover or change it, especially since I can’t remember the security question answers, from that time period. Is there anyone who can help me?

Questions

 • AT&T Mail Login & Security

50

1

0

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DIRECTV.Net Email Changes - FAQs From The AT&T Community

The directv.net email service has been discontinued. For assistance in retrieving your email data, you may contact our advanced email support specialists by emailing: Attnetmail-support@att.com.  What is changing?WildBlue Internet service and billing through DIRECTV will no longer be support

Questions

 • AT&T Internet Security

1.6K

2

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Dec 2017 BOGO offer

Added a line during DEc 2017 and enrolled for the BOGO offer. Got an Iphone 8. Unfortunately my friend has to leave to India and I continued to pay for the last two years. Since the contract was over I spoke with the customer care and then disconnected the third line as I was not using. AT&T was cre

Questions

 • Wireless Account

59

4

Accepted Solution

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My Samsung galaxy a11 is google locked and I just bought this from one of my friends

My phone when I try to set it up says at first "your phone was factory reset. Draw your pattern to unlock." I have no clue what this ladies pattern is. I than click on use my google account instead and that tells me "This device was reset. To continue, sign in with a Google Account that was previous

Questions

 • Samsung

123

3

0

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myAT&T balance refund

I had added 45 dollars to my account because my plan used to be 45 dollars then was put to 50 and I had noticed after it was moved to a 50 dollar plan and I would like that money put back into my bank account, please.

Questions

 • Plans & Features

765

1

Accepted Solution

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IPhone on ATT plan says no pw listed, and asks for new password att least daily

Every day that I check my email on my iPhone, i get a message that I need to enter my password for my SBC global.net account. I do that, and it works for the rest of the day, but by the next day, I get the same message… No password in my system. I reset it again, daily. For weeks. Finally it told me

Questions

 • AT&T Mail Login & Security

50

3

0

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Official Solution

Device Unlock Issues

I am not an at&t customer but I do have an at&t smartphone that I won through a work app called Motorola Insiders. At the time I received the phone, I requested a device unlock and it was approved but everytime I tried to enter I the unlock code it would say it was invalid. I requested the

Questions

 • Tones, Games, Videos, More...

61

5

0

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Sending Mail while in Europe

I will be traveling abroad in the next couple months. I use Outlook 2007 on my laptop. I pick up my mail from my personal domain but send from my ATT mail server. I have it setup with the Normal outgoing ATT configuration.Outgoing Mail server outbound.att.net and logging on with my account and passw

Questions

 • AT&T Internet Security

605

2

0

0

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Is “AT&T Info Plus” Legit?

I just received an email from the address: [email scrubbed] The email says: “Dear User, This version of your AT&T mail will no longer be available. We encourage you to upgrade to the newest version of mail now. Please click HERE to Upgrade   Thanks again for being a Shaw

Questions

 • AT&T Internet Security

67

3

0

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Closed

Client E-mail Support

Below are some helpful links for Client E-mail setup and troubleshooting.

Questions

 • AT&T Internet Security

36.4K

3

0

0

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Exasperated! I have to change my email password almost daily. I have tried clearing the cache, etc etc

I am really frustrated, as almost daily I receive the message that I have "tried too many times," when I have only tried once and I am positive that I entered the password correctly. I have followed the directives that you have given above and nothing works. It occurs with both Chrome and Edge. (Us

Questions

 • AT&T Mail Login & Security

195

8

0

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Official Solution

Samsung S4 upgrade now email won't respond

I upgraded my phone this morning, now there is a lag in pulling up my email and it constantly says email is not responding.  I don't have gmail or yahoo, it's my work email.

Questions

 • Samsung

1.8K

3

0

0

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Can I get an old number back?

I have a number that's attached to my old accounts and I can't access it because i no longer have the number is there there way you can help reach me at (Edited per community guidelines)

Questions

 • Wireless Account

177

6

0

Accepted Solution

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Outlook 2021 for att.net pop on Win11

My main laptop is running outlook 2019 for my att.net account under Win10ProX64. I use the oauth password and pop servers (inbound.att.net and outbound.att.net) with the recommended settings and have had no problems.  I first started using att.net 3 months ago.  I tried to set it up on a

Questions

 • AT&T Internet Security

284

3

0

Accepted Solution

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Blocking email spam

I’m suddenly inundated by spam messages. How do I block them?

Questions

 • AT&T Internet Security

2.7K

4

0

Accepted Solution

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How to change email sender name?

I've been unable to locate a field that will allow me to change the email sender name.ie;"Jim Bob" jim@domain.comWhen I try the setting link in the gear menu (top right) I get an error message???(newest version)

Questions

 • AT&T Internet Security

10.9K

4

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