Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Need to update email settings?
ZBROS1234's profile

New Member

 • 

1 Message

Friday, June 9th, 2023 9:10 PM

email address

I canceled my AT&T internet service.  My email addresses are set up as @att.net addresses.  Will I be able to keep these email addresses?  If so, how do I access them?

Accepted Solution

Official Solution

Community Support

 • 

232.4K Messages

1 year ago

We're here to shed light on keeping your email after cancelling, @ZBROS1234!

 

To answer your question, yes you can keep your email after cancelling service. The only stipulation is that the account must be in good standing at the time of cancellation or the email(s) will be suspended until the balance is paid up.

 

We also recommend making sure that your recovery options are up-to-date, they include a wirelss number and a secondary email. This will prevent any issues in the future if you need help accessing your account.

 

We hope this information answers your questions. Let us know if you have any other concerns!

 

CalebP, AT&T Community Specialist 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.