I am on payment 25/30 with my current iPhone. I currently have Next on this line. I made special trip to the AT&T retail store to ask if I can transfer this line out even though it’s still being billed. I was told I could. Same day, port my number out even with balance owed. [he just reminded m

I came over to AT&T back in November and traded in my iPhone XR that was in great shape to AT&T for a free iPhone 13 (installment credits.) - The only thing I ever got for my trade in was $135 - What on gods green earth? I thought I signed up for the $800 trade in promo back a few months ago

Last year I upgraded my previous iPhone to an iPhone 12 Mini, taking advantage of the trade-in promotion. The battery life has become a serious problem, and Apple Support says it's normal with this phone. I would seriously like to trade it in (upgrade) to an iPhone 13 model, but it seems I'd lose al

I apologize if there are countless posts about this as to I could not find the info I was looking for. I have a Sprint iPhone 4S that I want to use on AT&T. Apparently it is possible and went ahead and requested a COMPLETE unlock code from sprint (not an international unlock) after AT&T to

I traded my old iPhone for the new iPhone 12. I received the trade in kit and followed the instructions per an email I received from att. I got the notification that my device was received but no other information? The mobile app doesn’t have an area where I can check. Can someone point me I. The di

How do I specifically connect my phone to the 2.4GHz network? I’m trying to set up wireless cameras that all require a 2.4GHz connection. When setting them up it tries to connect them to the same network that your phone is connected to. My phone automatically connects to the 5GHz network. This is re

Please they can see what time on my phone and they arnt letting me stay up

My iPhone 11 Pro Max had a way to force 4G in the Cellular setting and 4G signal was always strong and stable than LTE in my neighborhood. However, my new iPhone 12 Pro Max doesn't even have 4G in the setting. I can force LTE but 4G. Both LTE and 5G signals are spotty and weak and they are not usabl

I belive i was issued a faulty phone in august 2019. I am still on a cintract with you, however the phone sporadically freezes and then turns off and doesnt turn back on again unless i reboot it. It is an iphone 10, less than a year old. I cant ring customer services because I am currently in the UK

I'm an international student currently studying in Cornell University. Due to the virus situation, the university asked students to return back to our own home country. I will be coming back to the States in early September. During the 5 months, I would not be able to use the AT&T service. Is there

I need to send in my old iPhone in exchange for the new one I received since it was through insurance. I lost the trade in information and packaging. Where do I send it?

Hi.  I am interested in AT&T Prepaid but I have two questions I couldn't find the answers to on AT&T's site. (1) my partner and I both currently have T-Mobile GSM iPhones.  (Mine is an iPhone SE, I forget exactly which model hers is but it's a few years old.)  If we get them unlocked, can we switch

I requested an unlock for an iPhone on 12-29-2021. I waited for the e-mail to confirm the process but it didn't arrived. After some days, I found the e-mail but it was expired. Now I keep trying to send a new request but it keeps giving me an error message saying: "Looks like we're already processin

I have been using email on my phone regularly..  when I take a pic with the phone, I will send it to my email address so I can open on the computer..  Today, I tried to send a picture to myself so I could download onto the computer and it says my email address and/or password is incorrect for  imap.

I need unlock iPhone 7

Received below message. Is it a scam AT&T FREE MSG: In Feb 2022, we're shutting down our 3G network to make improvements to our network. We're shipping you a new FREE cell phone to replace your device ending in *4118*. All you need to do is activate the new device. You'll find setup information

I have 5 phone lines on my AT&T Unlimted Elite account and we are using the free HBOGO. Is there a way to have multiple profiles because we all have different tv interests or do have to share the same profile?

Hi, I need to check my prepaid account status but I forgot my password. Now I’m outside of states where there is no AT&T signal. I just need to get to my account. Anything like temporary password or online password need to receive messages, which I cannot receive! Please tell me what to do.

Trying to recover deleted message from my iPhoneXR. I do regular back ups but I could not find any of my old messages in the iCloud back up. Is there another way?

Hello guys,               If i want to break my phone contract with att, any idea how much they will charge me? I have purchased 2 iPhone 5s recently(1 month before) , and 3 of them are 14 months old smartphones. Another concern is after paying all fees for breaking contract, Can my 2 iPhones will b