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M

New Member

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4 Messages

Mon, Sep 27, 2021 6:52 PM

Free iPhone 12

Received below message. Is it a scam

AT&T FREE MSG: In Feb 2022, we're shutting down our 3G network to make improvements to our network. We're shipping you a new FREE cell phone to replace your device ending in *4118*. All you need to do is activate the new device. You'll find setup information in the box. If you don't activate your new cell phone, we will automatically activate it in approximately 30 days. Once your new cell phone is activated, your current cell phone will only be able to call 911 and 611 until Feb 2022. If you need additional assistance, visit one of our stores or call us at 800.880.8581

Accepted Solution

Official Solution

sandblaster

ACE - Expert

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60.9K Messages

1 year ago

Actually, maybe not a scam. That is the exact same text I got for my free phone and yes, ATT is sending free replacement phones. Not sure where you are getting the idea it’s an iPhone 12. If you do get a replacement iPhone, it will likely be an SE.

ACE - Sage

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102K Messages

1 year ago

Scam! 

OttoPylot

ACE - Expert

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19.2K Messages

1 year ago

If it sounds too good to be true.......

JefferMC

ACE - Expert

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30.3K Messages

1 year ago

I don't know where the "free iPhone 12" came from.  I don't see that in the text anywhere.  Everything else in the text looks legit (although I cannot verify that 800 number; I'd use 611 instead).

New Member

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4 Messages

1 year ago

The representative I spoke with at att indicated the phone was going to be an iPhone 12. I question , that’s why I got her name and I’d.

JefferMC

ACE - Expert

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30.3K Messages

1 year ago

Ah, so you spoke to someone at AT&T.  So..........

sandblaster

ACE - Expert

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60.9K Messages

1 year ago

@MeBlondee1 Sorry to say but whoever you spoke too was almost certainly wrong. As noted earlier, they will send you a free replacement but it is very unlikely it will be an iPhone 12. 

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