New Member
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6 Messages
Iphone unlock status
I requested an unlock for an iPhone on 12-29-2021. I waited for the e-mail to confirm the process but it didn't arrived. After some days, I found the e-mail but it was expired.
Now I keep trying to send a new request but it keeps giving me an error message saying: "Looks like we're already processing a request for this IMEI. Check your request status for more info." Have been waiting for 4-5 days now and can't go to make a new request. I'm stuck! What can I do to fix it?
Accepted Solution
Official Solution
JefferMC
ACE - Expert
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33.2K Messages
2 years ago
Since you missed the original verification e-mail, you have to let the original request expire before you can try again. It takes over 30 days for a request to expire.
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rafaeloak
New Member
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6 Messages
2 years ago
Thank you Jeff. I'll wait for it and make sure next time i request I didn't miss the e-mail.
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rafaeloak
New Member
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6 Messages
2 years ago
Hello Jeff.
30 days has gone and I still have the same error msg when requesting a new submission. What to do now?
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JefferMC
ACE - Expert
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33.2K Messages
2 years ago
You have indeed. Let's see if ATTHelp will see this and offer to help. If they haven't responded in a day, then try escalating by opening an complaint to the BBB.
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rafaeloak
New Member
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6 Messages
2 years ago
Thank you Jeff.
@ATTHelp I need assistance here.
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rafaeloak
New Member
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6 Messages
2 years ago
@ATTHelp could you please help me?
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