New Member
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7 Messages
Ram Truck/ ATT not allowing service
ATT will not let many Ram Truck owners activate wifi hot spots in their trucks. They blame manufacture but not the case. Other owners with exact same equipment have service and be n allowed to activate new. Why is ATT blocking others. They keep saying it’s manufacture. Such (Edited per community guidelines).
Turbomix
New Member
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8 Messages
1 year ago
Are you telling me you (Edited per community guidelines) bags can't make the wifi work on a 75k truck?! I purchased my Ram 2500 Laramie specifically because I needed this for my business. After multiple times on the phone with AT&T with them blaming Ram and saying I had to have the new u connect update and it would work. Spent 6 hours at the dealership today getting said update. The tech took me to the truck and showed me I now have the latest greatest update. Still nothing. Just had my last call ever with AT&T and they did not give 2 (Edited per community guidelines)s. I have AT&T cell, home internet and Direct TV. They will all be canceled tomorrow as well as my wife will be on social media telling the world how big of a rip off this is........(Edited per community guidelines)!!!
(edited)
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Turbomix
New Member
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8 Messages
1 year ago
Screw your community guidelines until you can tell the truth get over it!
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uncouthjoseph
New Member
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15 Messages
1 year ago
It’ll be fixed by 3 months ago. Don’t worry. Pester AT&T for a refund. Blame of who owns responsibility aside it’s AT&T who took your money.
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uncouthjoseph
New Member
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15 Messages
1 year ago
For whatever it’s worth mine is working again lately. I also had a uconnect update in Feb with no change log. No notification or anything from AT&T still.
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Sbucharmy91a
New Member
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45 Messages
1 year ago
How did you get the uconnect update? Dealership?
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rtuntland
New Member
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19 Messages
1 year ago
And what is the latest software version ID?
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formerlyknownas
ACE - Sage
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117.6K Messages
1 year ago
Fyi : The forum has a word filter which automatically replaces foul language and other unpermitted terms or words with ➡️ (edited per community guidelines)
It's pretty apparent that customer support has paid no attention to this thread.
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Sbucharmy91a
New Member
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45 Messages
1 year ago
I just checked if my uconnect had updates and it doesn't. There's a website that you can put your vin in and check and it'll tell if there's any available.
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Turbomix
New Member
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8 Messages
1 year ago
Again the dealership where the truck was purchased did the latest update and still nothing. I am a tech guy who works large scale concerts in arenas and stadiums. They are lying! Of course they are ignoring this post. They have no intention of fixing it.
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uncouthjoseph
New Member
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15 Messages
1 year ago
My 2020 Rebel was pushed JR-34.3.0-20201007-JORM_USA_8.4_SBX_NAV on Mar 5. I do not know if this correlates to my AT&T service working since mine has been sporadic for a year now. No change log came with the update.
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