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Wireless

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Sales employees SCAMMERS

One of att employees scammed me into letting me let him run my credit thinking he was gonna get a sale. I wanted to switch my 4 lines from prepaid to contract. He lied to me saying I could keep my numbers. After he ran my credit he said I couldn't keep my number that if I called back I could get the

Questions

55

8

Deceptive "Free Phone" Offer

Three weeks ago, I changed to AT&T fiber Internet, and the technician arrived and started the installation. I then received a call from AT&T, and the person on the phone said he was supposed to drop by and help me with apps and any questions I had about AT&T fiber. So I thought that was

Questions

43

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0

[Urgent] No access to US phone, unable to cancel auto-pay or log into account from abroad!

Hello, I recently moved out of the US, and need to cancel my AT&T service. In the States, I had a prepaid plan that was configured with auto-pay (each month, a fixed amount would be deducted from my bank). However, now that I am not in the country anymore, I am unable to cancel auto-pay. It has

Questions

23

1

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Missing data time stamps

On my bfs data usage it shows the normal every 3 hour time stamp then all of a sudden it will show 4kb 5kb or 6kb then the time logs will skip 12 hours and start again. It does this all the time. Sometimes it will skip 6 hours, 4 hours. But no data usage will show at all. Why would it do that?

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21

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Device unlock

can u help me unlock my phone, xs max

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20

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Can a minor buy a prepaid number?

Could someone under the age of 18 buy a phone number at a physical AT&T location without a address or a phone number?

Questions

18

1

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Accepted Solution

Not receiving calls or texts on Android phone

Suddenly I'm not receiving calls or messages on my Pixel 7 Pro. I've had the phone for over a year with no problem like this. This is the fourth time in month that this has happened. I don't realize there's an issue until someone contacts me elsewhere to ask why I'm not responding...which is defeati

Questions

891

14

Accepted Solution

Official Solution

In car Wi-Fi

My car has a previous owner for in car Wi-Fi I need to cancel their account so I can get my own account

Questions

24

2

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Closed

Tv has no signal

I can’t get the signal to come on

Questions

15

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WHERE'S THE CREDIT FROM NATIONAL OUTAGE FEW MONTHS BACK???

A ticket was opened and I received a text stating they were working on it, then another stating it was resolved with a link in text to see details. THERE ARE NO DETAILS!!!! ITS NOT RESOLVED!!! WORST YET, WHEN REPLYING TO TEXT THE RESPONSES ARE IN SPANISH. I DON'T SPEAK OR CARE TO SPEAK SPANISH

Questions

35

4

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