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Another request for carrier visibility / carrier reveal on iPad

Hi! I’m following the template I found here: https://forums.att.com/conversations/apple/request-for-carrier-visibility-carrier-reveal-on-ipad/61afe53e2f2f4a2ecda17252 - I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro 3rd genera

Questions

26

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iPhone 15 pro installment plan promotion - return

I am an authorized user on a family plan with my Mother as the primary account holder. I needed a new iPhone and so I spoke with an agent over the phone on April 23rd, who gave me an upgrade offer of a lifetime that seemed too good to be true. Buy a brand new iPhone 15 pro through AT&T's install

Questions

41

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Trade in Help

(Edited as per community guidelines) since October 2023 a trade was approved. I have tried to claim that they continue by mistake without applying it. I continue to complain repeatedly and last month was applied credit and said that my next bill come with fixed adding the promotion  and I rece

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27

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REFUND CARD EXPIRED BEFORE ACTIVATION

THIS IS A QUERY ON A REFUND FOR WIRELESS SERVICE. WHEN I SELECTED WIRELESS IN THE CATEGORY DROP DOWN MENU NOTHING CAME UP UNDER "TOPIC" I have four AT&T refund cards ($100 each) which were not activated before the expiration dates of June July August September 2023. These were issued due to ov

Questions

71

4

0

Accepted Solution

Credit card fraud

I got a charge message from AT&T BILL PAYMENT       DALLAS       US of 300 USD. It’s charged at 5:10 03/05/2024 AU time. I’ve never been to US. And I don’t have any connection with AT&T or US. It’s credit card fraud. Please cancel the payment. Thank you.

Questions

30

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IP Address Location Incorrect

My IP address shows I am located in Chicago, when I am actually located in Wisconsin. This is problematic as I pay for things such as MLB app, and certain games blackout based on location. So essentially, I am missing out on content that I spend money for. That being said, is there any way my IP add

Questions

19

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Billing Overcharge $16k

-Feb 17 l go into ATT ask them to put an international day pass on my account, they do. -Feb 21 I head to Norway on a military training, stay there for about 10 days. I get texts from ATT saying "Congrats you have the international day pass.." (4 times on different days)  -Mar 1 I

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38

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Accepted Solution

Itemized bill

Trying to get a itemized call log

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21

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ATT lied to me and now I'm stuck with two phones.

Back in Jan, 24th, 2024 I got a call from ATT offering an upgrade from iPhone 13 Pro Max to iPhone 15 Pro Max. Before accepting the upgrade I asked the operator if the new phone was able to use an international line. I work in two different countries, so I need my US line and also a Brazilian line

Questions

40

4

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Fraudulent use of social security on ATT account

Account opened using my social security nmber

Questions

20

1

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Unable to unlock phone

Tried AT&T's unlock phone form online and it said "We can't unlock your device today.? You've tried to unlock this device too many times. Wait 30 days and then submit a new request." I tried it once!

Questions

28

4

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Accepted Solution

Friend can't see my texts but I can see hers...

We both have Androids (mine is an S21, not sure what she has). This is a fairly recent issue. I have gone though every troubleshooting step I could fine online (updates, turning advanced messaging off/on, deleting the contact and then adding back after sending a text. After deleting the contact, I

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28

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Accepted Solution

Closed

Another request for carrier visibility / carrier reveal on iPad

Hi! I’m following the template I found here: https://forums.att.com/conversations/apple/request-for-carrier-visibility-carrier-reveal-on-ipad/61afe53e2f2f4a2ecda17252 - I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro 3rd genera

Questions

26

1

0

Accepted Solution

Did my old data plan transfer to my new phone?

I just joined att and I had my phone number and stuff transferred to my new phone. But now my old phone is saying I have no internet. I'm just wondering if my old 1 year plan from straight talk transferred to my new phone or if I need to call them to get a new number for my old phone. Or if it just

Questions

26

2

0

Accepted Solution

Unable to dial any 910-577-xxxx #s from AT&T phones

Have tried from multiple AT&T phones and am Unable to dial any 910-577-xxxx #s from AT&T wireless phones. All other carriers (spectrum, lumen, brighstpeed, verizon, etc...) work to dial those #'s in the 910-577-xxxx range. keep calling AT&T and they continually have me check settings on

Questions

25

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