‎Apple | Page 6 | AT&T Community Forums

AT&T Community Forums

Stolen iphone - Can I erase phone remotely AFTER I suspend/block iphone?

Hi, My iphone 13 Pro was stolen. The phone is now locked and marked as lost/stolen with a contact number listed on the screen. The phone has been off for two days now. I want to suspend service on the phone and block it. My question, if I suspend service and block it, can I then do a remote erase on

Questions

31

4

0

Accepted Solution

Official Solution

5G DNS server?

Does anyone know how I can find the DNS server my phone uses when connecting to AT&T's 5G network? What DNS server does AT&T 5G network use? I can easily view it on wifi, but cannot see it when on 5G. Don't believe this is Apple specific

Questions

3.7K

6

0

Request for carrier visibility / carrier reveal on iPad

- I’d like to submit a request for carrier visibility so I can view and select another cellular providers on my iPad Pro (11-inch) (2nd generation). Right now the only option available is AT&T. - This is not the same as device unlocking. The iPad is already SIM unlocked, it is the eS

Questions

210

4

0

sim card

I tried switching my sim card from one phone to a new one, and it had me create an e sun on my old phone, but when i tried switching it, it was saying my old phone didn't support esim transfer, and it made me delete the esim, so now my data won't work at all, like i don't have data anymore

Questions

27

1

0

Sons phone says no SIM and is on SOS mode

My son’s iPhone is constantly on SOS mode. It says no sim. When I try to text him from my iPhone, it’s green instead of blue. I can only text his iCloud for it to be blue and got through. Help please! How do I fix this?

Questions

30

1

0

USAF Military Member not being allowed to suspend and unlock phone while in the Middle East.

I called a representative on 01APR2024 to inquire about the deployed military line suspension and unlock. They sent me a link with instructions on how to do this. I submitted my orders and put in the description where I will be going. I got a response one day before I'm supposed to leave saying that

Questions

29

2

0

Accepted Solution

Official Solution

Can I setup a passcode for security

set up a passcode for security

Questions

559

7

0

Please unlock my device iphone .

Please unlock my device iphone. I bought it in Chine Dongjing EC site in 2024 Mar. I had been in Guangzhou for 5 years. On 10th Apr, I returned from China to Japan. So I had to buy iphone to take the my company’s mobile phone data. Therefore I bought it in Dongjing EC site. But this phon

Questions

24

2

0

Mandatory updates my Att app

Unable to access paying bills from my Att app there is mandatory update that blocks my app screen can’t get rid of it I’ve tried everything please help

Questions

34

1

0

Closed

Lost iPhone and don't know my login info to be able to locate it ..?

How can I locate my lost iPhone if I don't know my login info to sign into my account?

Questions

18

2

0

1
2
3
4
5
6
7
8
9
10

Be the first to reply

iPhone listens to music but the screen is still bright

Hello,I have a problem to solve and would like to ask for help.While I was driving (Renault Scenic IV) and listening to music from my iPhone via R-Link, I noticed that the iPhone's screen continued to light up.Even if I turn it off with the right button, the screen turns back on automatically.Does a

Questions

27

0

bloque de operador

compre un iphone 7 libre de icloud pero al colocar la sim me sale "tarjeta sim no valida" y queda atorada ahi hasta que saco el sim, tambien me dice "instala la tarjeta sim de un operador compatible o solicita que tu operador desbloquee este iphone", me comunique con claro y no me dieron solucion, l

Questions

32

0

Problemas con solicitud de desbloqueo

Hola! He intentado por mas de una semana debloquear mi telefono celular y al ingresar el IMEI me aparece un texto diciendo "Lo sentimos, tenemos dificultades técnicas con nuestra red en este momento. Inténtalo nuevamente más tarde". Lo sigo intentado desde diferentes navegadores, ya intente borran

Questions

30

0

Mark the spot. App

Would be greatly appreciated if AT&T brought it back.

Questions

26

0

Frequently Asked Questions

Expand all

Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?

We can help you fine the status of that order, that appointment and more.

Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?

We have all you need to ensure your service is not interrupted.

Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.

Let us help you better protect yourself from scams.

Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.

AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.

The power of AT&T. The freedom of PREPAID.

How can we help you today?

Shop phones
& devices

Bring your
own device

Upgrade phone

Add a line
to your plan

Download
myAT&T app

Get help online

Visit a store

AT&T Community Forums