How to Reset your Email Password using myAT&T

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How to Reset your Email Password using myAT&T

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Email Password Screenshots TITLE.jpg

 

 

If your email address is linked to your AT&T Access ID, changing your AT&T Access ID password will automatically change your email password and vice versa.

 

If you have forgotten your member ID or do not know it, you can find it here. You can change your password here.

 

Was your ID hacked? Click here for information on how to secure it!

 

You can also change your password from the myAT&T app:

  1. Login to the myAT&T app, scroll and select "My plans & features"
  2. Hit the "plus" button next to your service and select "Manage my network & email"
  3. Select "Change Email Password"

 

Email Password Screenshots.jpg

 

Don’t forget to update your email client programs (Outlook, Windows Mail, Apple Mail) with your new password.

 

Go to our Support Site for more information on "How to Reset your Password".

 

If you are unable to reset a child or sub account ID password you may need to have the primary account activate account. Visit this article for additional help to manage sub accounts.

 

If you have a free account (no longer an AT&T member), you can request a password reset via yahoo.com. If you are unable to reset the password, you can contact our Digital Assistance center: 877-267-2988

 

 

-ATTU-verseCare

 


Need more help? Feel free to search the AT&T Community for great answers. You can also get immediate troubleshooting steps from the myAT&T app. Simply login, scroll and click Fix it Now! Support Tools. You can also reach out to our Chat Support 24/7.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
27,716 Views
Message 1 of 50
Contributor

Re: How to Reset your Email Password using myAT&T

i am having problems loging in to my account. I have a app on my phone that wants a email address and the only one i have isn'ty working. So what do i need to do

 

Message 2 of 50
Community Support

Re: How to Reset your Email Password using myAT&T

Hi @ADAMS196,

 

Sorry for the trouble with your login ID. Visit this link to help you locate your ID. Let us know if you have any additional questions.

 

regards,

ATTU-verseCare

 


Need more help? Feel free to search the AT&T Community for great answers. You can also get immediate troubleshooting steps from the myAT&T app. Simply login, scroll and click Fix it Now! Support Tools. You can also reach out to our Chat Support 24/7.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 50
Contributor

Re: How to Reset your Email Password using myAT&T

I am trying to reset my Yahoo email password for.  Every change or forgot password path takes me to an att.net change password page.  I've updated this password several times, but it does not update my Yahoo email password.  This is extremely frustrating.  Why are these accounts even linked in the first place, and if they are, why is my password change not reflected with Yahoo?

Message 4 of 50
ACE - Expert

Re: How to Reset your Email Password using myAT&T

@chrissaam   The ATT password covers access into the account, only way in by att.net online and att pop3/imap/smtp settings for access.  If you go in by Yahoo, it should bring up att.net for email.

 

There is no Yahoo password when they are linked/merged.  The big if, did Yahoo know our ATT passwords?  Yes, so they probably were in that 2014 breach, reported in 2016. Smiley Surprised

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 50
Contributor

Re: How to Reset your Email Password using myAT&T

Here are some specific cases where I am having trouble:

 

1. Adding my Yahoo mail account to my iPhone.

2. Logging into the Yahoo Fantasy Football app with my Yahoo ID.

 

In both cases, I have to enter a Yahoo username and password.  What username/password should I use?  I have tried my Yahoo username, Yahoo email address, and att.net email address (all with the ATT password).  None of these work?  The forgot password link takes me to att.net.  This is all a very frustrating experience.

 

Second question, is there any way to decouple Yahoo from ATT?  This is an unnecceary link to begin with.

 

Message 6 of 50
ACE - Expert

Re: How to Reset your Email Password using myAT&T

@chrissaam  Only after you leave ATT Uverse service, then there is some goofy 60 day rule about it. Smiley Surprised

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 7 of 50
Contributor

Re: How to Reset your Email Password using myAT&T

I was trying to register the account on the internet but it tells me it already had access on internet. I do not have the user ID or password, i do not remember what email was use cuss i do not remember doing this access. would you help me. i have the account number and address information 

Message 8 of 50
Community Support

Re: How to Reset your Email Password using myAT&T

Hello @gbywlv


We are sorry for your inconvenience. We will be glad to help. Please send us a detailed message by clicking here. Provide your name, 9 digit U-verse account number, and phone number. We may need more information to be able to take any action within our systems.

Keep an eye on the at the top right corner of your screen for a response. In the meantime, let us know if you have any other questions or concerns!

 

-ATTU-verseCare

 


Need more help? Feel free to search the AT&T Community for great answers. You can also get immediate troubleshooting steps from the myAT&T app. Simply login, scroll and click Fix it Now! Support Tools. You can also reach out to our Chat Support 24/7.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 9 of 50
Contributor

Re: How to Reset your Email Password using myAT&T

I am trying to reset my password and the only password it seems to reset is the log into the att world not to my email account. I don't care if its my yahoo or my sbcglobal.net account email I want to change my password as someone has been sending out spam using my yahoo account. How do I fix this? It is getting really annoying that the only password I am changing is the att world not my email ever link takes me back to the same freaking place.

Message 10 of 50
Contributor

Re: How to Reset your Email Password using myAT&T

I have never changed my password , but Yahoo does not recognize it and I am not able to 

secure my emails????????????

Message 11 of 50
Contributor

Re: How to Reset your Email Password using myAT&T

I am completely frustrated with Google as the operating system. Google incessantly eats my AT&T programs ( facebook, email, internet, etc). I am not happy about this and it makes me irritated and frustated - like i feel now.can l block google programs?
Message 12 of 50
Contributor

Re: How to Reset your Email Password using myAT&T

To all the Yahoo and AT&T linked emails. I am a customer of AT&T. I had my emails linked well over 10 years ago. I know AT&T is saying not their problem but, I for one disagree.

 

AT&T, you are a influential company. We your customers think you should put pressure on Yahoo to fix our issues! Yahoo has made it impossible for their users to contact them and that is why AT&T users are contacting you. You were hand in hand with Yahoo at one time and we followed your lead. I know you are able to contact Yahoo big wigs so, please do on the behalf of your customers dealing with Yahoo's data breach. We all want our data protected and had we not linked our accounts our AT&T email would be at least. Because they are linked we are not protected because no matter how many times we change out AT&T email password our Yahoo password isn't being effected. Again, I beesch you to use your influence with the heads of Yahoo to help your customers!

 

Sincerely,

A Long, long time customer with a Big Issue

Message 13 of 50
Tutor

Re: How to Reset your Email Password using myAT&T

I have an sbcglobal email address that seems to be connected to both yahoo and att. I want to change my email password because yahoo keeps getting hacked. When I am on the yahoo page it also says att.net. When I click on the little cog wheel and click change my email password it sends me to ATT website. I have ATT for cell , internet etc and used to have DSL before I changed to Uverse. I really want to keep my same email address but when I changed the password on the ATT page, it only changed my ATT account password, not by sbcglobal password. ATT denies knowing anything about this and says they are not connected to Yahoo. Yahoo has absolutely NO customer service either by phone or email. All they have is troubleshooting links to useless info that does not solve my problem. I want to change my password on my yahoo email and keep my sbcglobal email. That is all I am trying to do. Help.

Message 14 of 50
Tutor

Re: How to Reset your Email Password using myAT&T

this is the exact same problem I am having!!!!! Help!!!!

Message 15 of 50
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