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DO NOT TRUST PHONE ADVISORS

I posted a few months ago about the upgrade program with the 1000 trade in credits where after the new phone was bought and the contracted signed for the 1000 trade in and only given 130 and told when calling in and concerned that was the first 2.5 months credits, to bring told that was the whole tr

Questions

50

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Is there a U-verse app for Roku & Apple TV

Is there any timeline for the app to be available on Roku, Apple TV and anything other than Amazon Firestick?  I was told by my rep that the app was available and that I would be able to stream all my local channels. Neither of which is true. So disappointed, probably going to eat the fees to break

Questions

48K

10

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HBO GO Apple Tv

Trying to get this setup and getting Primary Account Not Yet Registered.  This is a Sub-Account.  To sign in with this account, please register the Primary Account first. Someone, please help.Works great on my iphone but can't get it to work on apple tv

Questions

895

3

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Asurion

Yes my name is Scott Rychorcewicz and I ordered 2 iphone 14 pro Max's 126g and some how there saying I got them in store but I didn't and they got stolen I been fighting this for about almost 6 months know I don't want nothing out of it just my phones and my bill to go to zero instead of almost 2500

Questions

27

4

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Apple TV apps not working with UVerse

Trying to watch a show on CNNgo on Apple TV. Followed the instructions, entered activation code, selected att U-verse as provider. Says it was successful. Go to select show to watch and it says “Not Authorized. Your subscription package does not include CNN”. I have CNN. What gives? This has happene

Questions

1.9K

0

0

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Closed

Spotify bundle?

Where can I go to get my Spotify with AT&T? Can't I also get Hulu or Disney+?? Where's my bundle deals?

Questions

82

4

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Apple TV app authorization behind 3rd party router.

Howdy, I finally give up. I added a tp-link archer c8 router behind the uverse nvg589 to improve things using this guide. The biggest improvement I noticed was my apple tv. However, i noticed that certain apps that need provider authorization (that make sure that channel is in your tv package) is no

Questions

5K

2

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Unauthorized Payments and Identity Theft

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

Questions

40

1

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collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

796

3

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Canceled account by global fraud management

I have been trying to reach out to someone in regards to my past due balance. When I tried to arrange something through chat, they arranged my payment for a date I didn’t request. My account was suspended. I thought all I had left to do was pay the past due balance since customer service couldn’t ge

Questions

108

1

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Not able to perform Homesharing between Apple TV and MacBook Pro

Hi All, I am new to Att Internet services and have seen a issue with my Apple TV connecting to iTunes on my Macbook, through HomeSharing.I have done all the possible changes to ATT Router firewall, MacBook Pro Firewall, updated all versions and firmware.But could not find peace of mind. I have been

Questions

647

2

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SIM card hack Att employees give out your info

I had a SIM card hack , Att employee changed my pin for a hacker going into Att store  The hacker then got acc to my emails , every pic I took , remember every email !! the hacker then stole 38,000 from me  att Fraud department doesn’t answer phone. Att sends me a email saying yes I

Questions

299

3

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Apple TV Streaming Lag

I'm pulling my hair out on this. I have AT&T Fiber with the Pace modem/router. I am using a CAT6 wired connection from my Apple TV (series 4) to the router. I've tried various cables. Some - not all - apps are unwatchable because of lag. BBC America and Disney XD both have issues. I've turned IP

Questions

389

1

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Disconnect / Cancel Internet DSL Account

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

Questions

417

10

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