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Freespeach's profile

2 Messages

Sunday, July 30th, 2023 2:46 PM

SIM card hack Att employees give out your info

I had a SIM card hack , 

Att employee changed my pin for a hacker going into Att store 

The hacker then got acc to my emails , every pic I took , remember every email !!

the hacker then stole 38,000 from me 

att Fraud department doesn’t answer phone.

Att sends me a email saying yes I was hacked and they will pay and additions to my bill case is closed ??

how about criminal investigation?

how about the money they stole because of the ATT employee?

the frustration is beyond real 

I fmdid have a Att store manager call me , text me and even give me a pic of the man that came into the store 

ACE - Expert

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27.9K Messages

10 months ago

This a CUSTOMER POPULATED MESSAGE BOARD & not a way to contact AT&T.

The only thing that we, as customers, can recommend is that you file a complaint with the BBB and/or the FCC.

2 Messages

10 months ago

I contacted several lawyers , fbi , att internal investigation , local police , the list will continue! I’m just sharing  this info ! If A Att worker shares your info what are the consequences!! Jail time ! (Edited per community guidelines) 

(edited)

ACE - Expert

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24.6K Messages

10 months ago

If the store you went into was an Authorized AT&T Retail Store, they are not owned or operated by AT&T and are not staffed with AT&T employees. They just resell AT&T goods and services by taking the customer's info and then passing the order(s) along to AT&T. Some of the retail stores (like the kiosks in Sam's Club, Target, etc) are not very ethical in their business practices. Unfortunately, AT&T has little to no control over them. All you can do is:

1. File a police report

2. Notify AT&T Fraud

3. Dispute any charges on your credit card(s) that you don't recognize or authorize

4. Contact your credit card agencies and tell them you were the victim of id theft and they will reissue new cards

5. Change all of your password to important accounts

6. Start monitoring your accounts on a weekly basis to catch any suspicious activity

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