Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

3 iphones, 1 room, all on ATT LTE. 2 of them are getting 12M down. One is getting 140k down. I've rebooted the phone. I've tested on wifi and it's fine so it's definitely cellular. What can I try next?

Hello,My Samsung Galaxy S8+ refuses to connect to the cell network after the Android Pie update that I was given yesterday. I've tried the following to fix it:Reset APN settings to defaultReset Network SettingsFactory resetThe phone still will not connect to the cell network. I have 3-4 bars but the

I've setup smartphone plans on two GoPhone accounts this month and both times they were without LTE data (only HSPA+ access). In both instances I had to call 611 to get the account provisioned for LTE data, the process required updating the IMEI on the account.  The first CSR understood my explanati

I live where we don’t get internet but have a strong signal on my ATT iPhones. I’m trying to bring internet in via a cellular router on an ATt data plan but having trouble getting it all put together. Any suggestions?

ATT Store says my Galaxy S7 is not 4G but I don't believe them... The S7 is/was a "spare" phone. My S5 still works. They shut off my 3G S3 (owned since new) and automatically ported to the free Motivate phone received a few months back. I don't care that it was free--it still (Edited per community g

I am attempting to troubleshoot the call waiting on a Peiker PTCarPhone 6. Peiker's in-house technical support states that call waiting is enabled on their device.  However, when "clicking over" or pressing the talk button to accept the 2nd inbound caller, the 1st call is dropped.  Other

Why is the service on Long Island so terrible? It's getting worse, every day, yet you look at the coverage map on the ATT site and it shows full coverage, lol I just don't understand why some of my colleagues who have Verizon, T-Mobile and everyone else has service every day and ATT's is getting

I have been having an issue making and receiving calls. The issue has been going on for months and I have talked with support and advanced support many times.  About once a week my phone will not make or receive any calls.  I get an error sometimes that says "Your phone's not registered o

I've spent the past couple of days calling AT&T customer service about open network ports while using their wireless 5G network. I used a couple of apps with network tools to do a port scan on my assigned external IP and found ports 21, 80, 443, 554, and 1723 are open. AT&T's Advanced Tech S

I am using the international day pass traveling to Japan and I keep getting very intermittent service. It keeps down grading to 3G. I had to turn off 5G and that seemed to have a more frequent LTE connection. At times it will just drop to No Service and not connect I will turn on and off Cellular mu

Ever since I upgraded to the iPhone XS Max and they started with the new 5G service I have TERRIBLE service at work... and we have an AT&T tower ON THE BUILDING!!! I want to throw my phone every single day! It switches back and forth sporadically from 4g lte to 5ge...its making my brain hurt and mak

At the beginning of this year, my iPhone had great reception where I teach at City College of San Francisco. In the same building where I have had exemplary reception for years, I now have NO SERVICE most of the time. Once in awhile I get one bar. I'm in urban San Francisco where you should have ste

My wife and I purchased two Galaxy Watch 3 LTEs to go with our two Galaxy Note 10 phones. The watches worked great for three weeks, and then an update was pushed down. Number Sync absolutely will not work on either watch. After working over three months many times with the local ATT store, ATT tech

Just upgraded from iPhone %s to iPhone 8+. The voice quality is muffled so bad that people cannot understand what I'm saying. It is crackly and garbled. The voice sometimes trails off or sounds pixilated, then after a minute it cuts back in. I took the phone to the Apple store and they ran diagnosti

I activated a notebook with mobile broadband using an AT&T SIM and have the 20MB for 12 months $300 plan. Data is fine and I received a number of text messages from AT&T about my new account, but I am unable to send or receive text messages - sending to either T-Mobile or Verizon, the notebo

I'm looking into getting hotspot wifi for my home in the booney's, but I've heard that if their system see's you using too much too fast, they will either block or perma throttle your sim card. I'm fine setting restrictions on my bandwidth usage, I'm just looking to figure out what is and is not ok.

There's about 90 four letter words screaming inside my head right now from my anger, but I'll refrain from using them in respects for the other users who may not appreciate such language.  Just keep in mind that's exactly how livid I am at wasting my money month after month after month on a service

I just switched to fiber internet and my sons Xbox one isn’t connecting. Please help

Following up to the following forum topic, there is a similar odd problem on my Asus Zenfone 2 ZE500KL (Worldwide version) in that it seems to be stuck on HSPA+ (H+) network after the recent purchase of a Go Phone SIM card.A little back story: this phone was purchased in France as I was living there