No ATT Help at All- Galaxy Watch 3 Number Sync
My wife and I purchased two Galaxy Watch 3 LTEs to go with our two Galaxy Note 10 phones. The watches worked great for three weeks, and then an update was pushed down. Number Sync absolutely will not work on either watch. After working over three months many times with the local ATT store, ATT technical support, advanced ATT technical support, and ATT loyalty they refuse to do anything about it and blame Samsung. I have worked extensively with Samsung to no avail which blames ATT. Both ATT and Samsung say both these watches are "Black Flag" events and they cannot be fixed. They refuse to compensate within warranty for two very expensive faulty devices, and claim although it is a known issue it does not impact enough people to do anything about it. Out of frustration we have converted to Apple phones and plan, barring ATT or Samsung stepping up, to sell the watches unlocked at a loss. Does anyone have any experience or suggestions to help with having warranty step up to return these devices? Thank you.